{"id":2680560,"url":"https://alion.io/job/dsv-general-manager-operations-3","title":"General Manager, Operations","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Browns Summit, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":126800,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-26T02:00:00Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-21T05:27:08Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"DSV - Global Transport and Logistics\nAt DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.\nClose to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.\nAs a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.\nVisit dsv.com and follow us on LinkedIn and Facebook.\nLocation: USA - Browns Summit, Corporate Park Dr\nDivision: Solutions\nJob Posting Title: General Manager, Operations\nTime Type: Full Time\nPOSITION SUMMARY\nThe General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager (“GM”) will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The “GM” will also develop marketing plans and assist in growing new business. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nOperations\nAccountable for overseeing manpower, recruiting, retention, and development of people for the operation in his/her scope of responsibility\nEnsures that procedures exist at all sites to guarantee client service, productivity, as well as facilities and equipment maintenance\nSets goals to provide continuous improvement for assigned site\nSafety\nResponsible for the overall safety and security of assigned operations and staff\nMaintain positive IFR statistics and other safety metrics for assigned operation\nActively support and oversee site safety programs and committees for the operation\nWork in conjunction with company and client safety resources to ensure best practices are in place, maintained, and updated as needed to meet compliance standards with OSHA, DOT, or any other relevant regulatory agency or organization\nLabor Management\nDevelops teams to achieve company and client objectives for the operation\nTrains and educates management to ensure that service requirements are met and ultimately exceeded\nCommunicates the mission, vision, and core values to motivate direct reports\nActively supports and practices mentoring, succession planning, and management development activities at the site level\nManagement Information System\nProactively develops plans and capital requests to ensure appropriate level of automation/technology to service the client\nStays abreast of industry trends and latest WMS technology\nBudgeting\nPartners with senior leadership to develop and recommend annual operating budget for assigned operation\nDevelops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters for the operation\nEnsures that all accounts achieve predetermined profit standards\nCustomer Service\nActs as site level champion of client relationship management\nAssists in setting standards appropriate to client and scope of work\nImplements and monitors KPIs (Key Performance Indicators) for assigned operation\nCoordinates and leads business reviews with appropriate client and company representatives for each reporting operation\nMiscellaneous\nParticipates in local trade, professional, and civic associations as a representative of the company\nSKILLS & ABILITIES\nEducation and/or Experience\nHigh School Diploma or GED is required\nBudgeting and P&L management experience required\nAt least 3 years of experience in an operations management related position\nCertificates, Licenses, Registrations or Professional Designations\nN/A\nSKILLS, KNOWLEDGE AND ABILITIES\nComputer Skills\nBasic understanding of WMS (Warehouse Management Systems)\nStrong proficiency in basic MS Office applications\nLanguage Skills\nEnglish (reading, writing, verbal)\nMathematical Skills\nAdvanced level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operational budgets\nOther\nThe ability to develop effective relationships (CRM), provide leadership, and integrate diverse organizations and individuals toward unifying objectives is critical\n\nPREFERRED QUALIFICATIONS\n4-Year College Degree preferred, will consider equivalent experience or combination of education and experience\nPrefer 5 years’ experience in a leadership role in a logistics/distribution/supply chain environment in an operations management capacity\nVaried industry vertical experience is preferred\n3PL management experience strongly preferred\nFor this position, the expected base pay range is $126,800.00 - $160,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.\nInformation regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.\nDSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.\nDSV - Global transport and logistics\nWorking at DSV means playing in a different league.\nAs a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.\nWith close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.\nStart here. Go anywhere\nVisit dsv.com and follow us on LinkedIn and Facebook.","description_format":"text","description_chars":7574,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Sea Freight","Logistics","Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-10-16T06:17:56Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.645,"p_room":0.35,"age_days":25,"expected_fill_days":11,"reasons":["conf:0","wave","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/dsv-general-manager-operations-3","json_url":"https://alion.io/job/dsv-general-manager-operations-3.json","meta":{"generated_at":"2026-10-21T06:05:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8807,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1441},"rest":"https://alion.io/mcp/rest/get_company?id=1441"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdsv-general-manager-operations-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdsv-general-manager-operations-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdsv-general-manager-operations-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dsv-general-manager-operations-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdsv-general-manager-operations-3"}]}