{"id":3518346,"url":"https://alion.io/job/dsv-it-business-relationship-manager-mfd","title":"IT Business Relationship Manager (M/F/D)","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":40,"ghost_share":0,"stale_share":0.2,"repost_share":0.075,"time_to_fill_p50_days":16,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false},{"name":"Waterfall","optional":false},{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-10-30T11:19:04Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T07:19:41Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Req Number: 131631\nTime Type: Full Time\nPLEASE REMEMBER TO CLICK \"APPLY\" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS.\nAre you experienced in connecting business needs with IT solutions and building strong relationships with stakeholders? We are looking for an IT Business Relationship Manager who will act as a key link between Contract Logistics and IT, helping translate business needs into clear IT requirements and ensuring they are effectively prioritized and delivered.\nYour responsibilities\nAs an IT Business Relationship Manager, you will:\nAct as a strategic partner and trusted advisor for business stakeholders within Contract Logistics.\nServe as a key interface between Contract Logistics business teams and IT.\nUnderstand, capture, and structure business needs and translate them into clear IT requirements.\nManage the demand lifecycle from initial intake through evaluation, prioritization, planning, and handover to IT delivery teams.\nEvaluate IT demands based on business value, feasibility, cost, risks, and strategic relevance.\nFacilitate alignment between business functions, operations, and IT teams and manage stakeholder expectations.\nSupport customer engagements and tender processes by providing IT-related expertise.\nCoordinate customer and business escalations related to Contract Logistics IT.\nMaintain transparency across the IT demand pipeline, portfolio status, priorities, and decision-making.\nMaintain documentation related to the IT landscape for assigned business areas.\nCoordinate additional IT requests, including inbound assessments and changes to legacy solutions.\nEnsure delivered solutions meet agreed business requirements and use stakeholder feedback to improve the requirements intake process.\nMonitor solution adoption, business value realization, and relevant KPIs after implementation.\nIdentify opportunities to standardize, streamline, and optimize IT processes and solutions.\nRecommend improvements to demand management processes, tools, and templates.\nWhat we’re looking for\nBachelor’s or Master’s degree in Information Technology, Computer Science, Supply Chain Management, or a related field, or equivalent professional experience.\nMinimum 3 years of experience managing business requirements.\nExperience supporting or managing customer tender processes.\nGood understanding of IT solution delivery processes.\nStrong understanding of Contract Logistics business processes.\nSolid knowledge of IT demand and portfolio management frameworks.\nAbility to understand, interpret, and evaluate both business and IT requirements.\nFamiliarity with IT integrations, enterprise applications, and data flows.\nFluent spoken and written English.\nExcellent communication, presentation, and stakeholder management skills.\nStrong analytical, problem-solving, and strategic thinking abilities.\nAbility to negotiate, manage expectations, and align stakeholders with different priorities.\nStrong organizational skills, attention to detail, and ability to manage multiple priorities.\nWillingness to travel to client sites and company locations when required.\nGood knowledge of Microsoft Office, including MS Project, Excel, Word, and PowerPoint.\nIt would be an advantage if you have\nRelevant professional or IT certifications.\nExperience with Warehouse Management Systems (WMS), particularly Blue Yonder.\nKnowledge of EDI and SQL.\nExperience working with Atlassian Jira.\nExperience with Agile and Waterfall environments.\nExperience working with international and remote teams.\nExperience communicating and presenting to senior management.\nKnowledge of the logistics market.\nWhat will help you succeed\nWe are looking for someone who can comfortably operate between business and technology. You should be able to understand business challenges, translate them into structured IT demands, and bring different stakeholders together around priorities and solutions.\nStrong relationship-building skills will be key, as this role requires close cooperation with business leaders, operational teams, IT specialists, and customer-facing stakeholders. A combination of business understanding, IT awareness, structured thinking, and confident communication will help you succeed in this position.\nWhat we offer\nEmployment based on an employment contract, along with a comprehensive benefits package \nTraining and development programs, as well as access to an e-learning platform \nOnboarding program with the support of a dedicated Buddy \nParticipation in an annual, company-wide integration event \nA work environment based on Scandinavian organizational culture \nOpportunities for growth through our internal program \nBenefits\nsharing the costs of sports activities \nprivate medical care \nsharing the costs of foreign language classes \nsharing the costs of professional training & courses \nlife insurance \nintegration events \ncorporate gym \ncorporate sports team \nparking space for employees \nextra social benefits \nholiday funds \nchristmas gifts \nemployee referral program \ncharity initiatives \nbicycle parking \nmodern and ergonomic office \nyoga in the office \nDSV - Global transport and logistics\nWhat moves you?\nAt DSV, we move more than goods. We move careers, ambitions and opportunities.\nWith close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.\nHere, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.\nStart here. Go anywhere\nThis is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.\nIf you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.\nVisit dsv.com and follow us on LinkedIn, Instagram and Facebook\n#StartHereGoAnywhere #LifeAtDSV","description_format":"text","description_chars":6270,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Life insurance","Sports activities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Sea Freight","Logistics","Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-10-30T11:19:04Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/dsv-it-business-relationship-manager-mfd","json_url":"https://alion.io/job/dsv-it-business-relationship-manager-mfd.json","meta":{"generated_at":"2026-10-31T10:52:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16623,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1441},"rest":"https://alion.io/mcp/rest/get_company?id=1441"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdsv-it-business-relationship-manager-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdsv-it-business-relationship-manager-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdsv-it-business-relationship-manager-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dsv-it-business-relationship-manager-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdsv-it-business-relationship-manager-mfd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3518346}},{"tool":"search_jobs","arguments":{"company":"dsv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3518346},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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