{"id":2114428,"url":"https://alion.io/job/dsv-key-account-manager-road","title":"Key Account Manager (Road)","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Antwerp, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":106000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4410},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-10-08T02:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T16:25:54Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Req Number: 121520\nTime Type: Full Time\nMove forward as Key Account Manager (Road transportation) in Puurs.\n\nYou get it done\nAs a Key Account Manager within the Road Control Tower, you act as the central point of contact for DSV’s most important strategic customers.\nYour primary objective is not to drive direct commercial sales growth, but to safeguard and enable sustainable growth through excellent service delivery, operational alignment, and strong contract management.\nYou ensure that customer agreements are effectively implemented, performance commitments are met, and relationships are strengthened through trust, transparency, and consistent delivery.\nTasks:\nManage and safeguard contracts, SLAs, and commercial agreements;\nAct as the primary escalation point for key customers;\nEnsure implementation of customer agreements and new business requests;\nMonitor and improve performance (KPIs such as on-time delivery, load performance, and reporting quality);\nCoordinate tariff and rate management with pricing and tender teams;\nLead MBRs and QBRs, including senior-level stakeholder engagement;\nDrive continuous improvement initiatives within accounts;\nMaintain strong cross-functional collaboration (operations, IT, finance, and commercial teams).\nWe are DSV, we grow\nDSV is the world’s largest transport and logistics company, with more than 150,000 colleagues in over 90 countries.\nEvery day, we keep supply chains running and move millions of shipments on time by road, air, sea, and rail.\nOur mission is simple: keep supply chains flowing in a reliable and efficient way.\nWe focus on operational excellence and continuously improve our services.\nAt the same time, we aim for sustainable growth, taking care of people, the environment, and society.\nAt DSV, we embrace progress. We take initiative, find better ways to get things done, and work together as one global team.\nTogether, we innovate and digitalize the logistics of tomorrow. From nine truck drivers to the world leader in logistics in less than 50 years, at DSV you will keep growing and play in a different league.\nYou bring\nYou have 5-10+ years of experience within road transportation with strong focus on account/contract management;\nYou could express yourself fluently in both Dutch and English;\nDeep understanding of road transport and international logistics flows, with the ability to translate operational realities into realistic customer commitments;\nProven experience managing high-value strategic accounts and complex stakeholder environments;\nStrong communicator and relationship builder, able to confidently represent the customer internally and manage escalations under pressure;\nAnalytical and commercially aware mindset, with solid Excel skills and the ability to monitor performance, interpret data, and drive continuous improvement.\nIt all counts for this vacancy of Key Account Manager in Puurs. Furthermore, it is of course important that you feel at home with us.\nThat will certainly be possible if you like to keep going, have guts and want to grow with DSV.\nYou get\nWorking for DSV means working for one of the top players in the logistics market.\nDSV is enterprising, competitive, and wants to grow as an organization.\nThat is why we are looking for people who want to grow with us.\nBesides a challenging job in an international environment, we also offer:\nWe are a challenging work environment with plenty of opportunities for further professional growth and development (even internationally;\nWe have a direct and open corporate culture (Danish company)\nYou will receive a permanent contract with an attractive package of fringe benefits;\nCompany car, fuel card / charging pass, net allowance, laptop, mobile phone with subscription, group insurance, hospitalisation insurance, meal vouchers 8 euro, eco vouchers, 33 holidays, bikeleaseplan, 1 day of home office, flexible working hours\nMove forward\n\nSend your resume with motivation or leave your details and we will contact you. Any questions about this vacancy?\nOur Talent Acquisition Partner Cedric Rogiers will answer all your questions via \nDSV - Global transport and logistics\nWorking at DSV means playing in a different league.\nAs a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.\nWith close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.\nStart here. Go anywhere\nVisit dsv.com and follow us on LinkedIn and Facebook.","description_format":"text","description_chars":5226,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Sea Freight","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-08T23:15:04Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":28,"reasons":["conf:13","velocity","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dsv-key-account-manager-road","json_url":"https://alion.io/job/dsv-key-account-manager-road.json","meta":{"generated_at":"2026-10-13T11:27:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17718,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1441},"rest":"https://alion.io/mcp/rest/get_company?id=1441"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdsv-key-account-manager-road"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdsv-key-account-manager-road"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdsv-key-account-manager-road"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dsv-key-account-manager-road\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdsv-key-account-manager-road"}]}