{"id":2185280,"url":"https://alion.io/job/dsv-logistics-officer-customer-operations","title":"Logistics Officer, Customer Operations","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ghent, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":86000,"period":"year","method":"role_country_seniority_unknown","sample_n":16},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T16:06:30Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-21T12:06:45Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Job Req Number: 130373\nTime Type: Full Time\nMove forward as Logistics Officer, Customer Operations in Desteldonk\nYou get it done\nAs a Logistics Officer you will be responsible for the seamless management of logistics services for one or more clients in the pharmaceutical/healthcare sector. In this role, you will act as a liaison between the client and internal departments, as well as external stakeholders. Ensuring that accurate data and schedules are available for the inbound, outbound, and value-added logistics (VAL) processes in the warehouse, and that specific customer agreements and requirements are met.\nTasks:\nAdministrative processing and follow-up of logistics services for assigned customers;\nServing as the first operational contact person for assigned customers and as a liaison between the customer and internal departments (such as warehouse, customs, transport, ...);\nFollowing implemented processes and customer-related work instructions;\nPeriodic consultation and adjustment moments with the customer;\nHandling complaints;\nIdentifying potential problems/bottlenecks and brainstorming with the customer about solutions.\nParticipating/thinking along in optimizing processes (continuous improvement).\nWe are DSV, we grow\nDSV is the world’s largest transport and logistics company, with more than 150,000 colleagues in over 90 countries.\nEvery day, we keep supply chains running and move millions of shipments on time by road, air, sea, and rail.\nOur mission is simple: keep supply chains flowing in a reliable and efficient way. We focus on operational excellence and continuously improve our services.\nAt the same time, we aim for sustainable growth, taking care of people, the environment, and society.\nAt DSV, we embrace progress. We take initiative, find better ways to get things done, and work together as one global team. Together, we innovate and digitalize the logistics of tomorrow.\nFrom nine truck drivers to the world leader in logistics in less than 50 years, at DSV you will keep growing and play in a different league.\nYou bring\nYou have initial work experience in an administrative or customer-facing role. Knowledge or background within the logistics sector is a plus\nYou are customer-oriented and have strong analytical and problem-solving skills.\nYou have a strong knowledge of Dutch and English\nIt all counts for this vacancy of Logistics Officer in Desteldonk.\nFurthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.\nYou get\nWorking for DSV means working for one of the top players in the logistics market. DSV is enterprising, competitive, and wants to grow as an organization.\nThat is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:\nWe are a challenging work environment with plenty of opportunities for further professional growth and development (even internationally; \nWe have a direct and open corporate culture (Danish company)\nYou will receive a permanent contract with an attractive package of fringe benefits;\nGroup insurance, hospitalisation insurance, meal vouchers 8 euro, eco vouchers, 33 holidays, possibility to lease electric bike.\nMove forward\nSend your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our Talent Acquisition assistant Stien Heuvinck will answer all your questions via +32 (0)4 72 22 80 60 or \nDSV - Global transport and logistics\nWhat moves you?\nAt DSV, we move more than goods. We move careers, ambitions and opportunities.\nWith close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.\nHere, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.\nStart here. Go anywhere\nThis is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.\nIf you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.\nVisit dsv.com and follow us on LinkedIn, Instagram and Facebook\n#StartHereGoAnywhere #LifeAtDSV","description_format":"text","description_chars":4700,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Transportation & Logistics","Sea Freight"],"lifecycle":[{"event":"open","at":"2026-10-09T16:06:30Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.655,"p_room":0.55,"age_days":11,"expected_fill_days":11,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/dsv-logistics-officer-customer-operations","json_url":"https://alion.io/job/dsv-logistics-officer-customer-operations.json","meta":{"generated_at":"2026-10-21T13:17:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18871,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1441},"rest":"https://alion.io/mcp/rest/get_company?id=1441"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdsv-logistics-officer-customer-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdsv-logistics-officer-customer-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdsv-logistics-officer-customer-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dsv-logistics-officer-customer-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdsv-logistics-officer-customer-operations"}]}