{"id":2680257,"url":"https://alion.io/job/dsv-manager-operational-system-support","title":"Manager, Operational System Support","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Henderson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":97000,"currency":"USD","period":"year","gross":null,"usd_annual":97000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-30T02:01:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-17T15:27:10Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"DSV - Global Transport and Logistics\nAt DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.\nClose to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.\nAs a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.\nVisit dsv.com and follow us on LinkedIn and Facebook.\nLocation: USA - Henderson, Bermuda Rd.\nDivision: Solutions\nJob Posting Title: Manager, Operational System Support\nTime Type: Full Time\nSummary\nA versatile and detail-oriented Power Platform professional to manage governance, analytics, application development, and automation across the organization. This role combines Power BI governance, data analysis, Power Apps development, and workflow automation to deliver secure, efficient, and user-centric business solutions.\nDuties and Responsibilities\nPower BI Governance\nDefine and enforce roles, responsibilities, and governance frameworks for Power BI usage\n\nDevelop and maintain data access policies aligned with organizational and regulatory requirements\n\nEstablish and uphold standards for data quality, security, and consistency\n\nConduct regular audits of Power BI usage, reports, and datasets\n\nEnsure compliance with data regulations and internal policies\n\nMaintain clear and up-to-date documentation of governance processes and standards\n\nLead training sessions and workshops to promote best practices among users\n\nProvide accessible resources, guidelines, and documentation for stakeholders\n\nAct as a point of contact for governance-related queries and support\n\nPower BI Data Analysis\nIdentify and connect to relevant data sources across the organization\n\nClean, transform, and prepare data for analysis using Power Query and DAX\n\nIntegrate and model data from multiple sources for unified reporting\n\nDesign and develop interactive dashboards and reports\n\nApply best practices in data visualization for clarity and usability\n\nMonitor report performance and analyze user engagement metrics\n\nGather user feedback and implement improvements to reporting solutions\n\nOptimize data models and queries for performance and scalability\n\nPower Apps Development\nDesign and build custom business applications using Power Apps\n\nIntegrate Power Apps with various data sources (SharePoint, Dataverse, SQL, APIs)\n\nEnsure applications are mobile-friendly, responsive, and user-centric\n\nGather user feedback and continuously enhance application functionality\n\nConduct usability testing to improve user experience\n\nImplement new features based on evolving business requirements\n\nMaintain, update, and enhance existing applications\n\nTroubleshoot and resolve application issues efficiently\n\nCreate and deliver user documentation and training materials\n\nData Automation (Power Automate)\nIdentify repetitive and manual tasks suitable for automation\n\nAnalyze and optimize existing workflows for efficiency improvements\n\nDevelop automated workflows using Power Automate\n\nConfigure automated data refresh and scheduling processes\n\nImplement robust error handling, alerts, and notification mechanisms\n\nMonitor and track automation performance and reliability\n\nContinuously refine and improve automation processes\n\nDocument automation workflows for transparency and future reference\n\nEducational background / Work experience\nBachelor's degree in business, law, or a related field is preferred.\n\nMinimum of 5+ years of experience\n\nSkills & Competencies\nAnalytical thinking and attention to detail\n\nStrong stakeholder collaboration\n\nUser-focused design mindset\n\nContinuous improvement and innovation\n\nAbility to manage multiple Power Platform components\n\nPreferred Qualifications\nStrong experience with Power BI, Power Apps, and Power Automate (Power Platform)\n\nProficiency in data modeling, DAX, and Power Query\n\nExperience with data integration and multiple data sources\n\nUnderstanding of data governance, security, and compliance principles\n\nKnowledge of workflow automation and process optimization\n\nStrong problem-solving and analytical skills\n\nExcellent communication, documentation, and training abilities\n\nFor this position, the expected base pay range is $90,000 - $97,000. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.\nInformation regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.\nDSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.\nDSV - Global transport and logistics\nWorking at DSV means playing in a different league.\nAs a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.\nWith close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.\nStart here. 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