{"id":2215361,"url":"https://alion.io/job/dsv-operations-manager","title":"Operations Manager","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Reading, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-10T02:00:00Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-11T15:31:13Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"DSV - Global Transport and Logistics\nAt DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.\nClose to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.\nAs a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.\nVisit dsv.com and follow us on LinkedIn and Facebook.\nLocation: Port Reading, NJ- Monroe Township, NJ\nDivision: Contract Logistics\nJob Posting Title: Operations Manager\nTime Type: Exempt\nThe Operations Manager is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities on a daily basis, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of product in a manner consistent with company service and cost objectives.\nAs part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.\nESSENTIAL DUTIES AND RESPONSIBILITIES\n\nConducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.\nEffectively keeps senior management and client representatives informed of critical issues that affect the operations\nEnsures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribes productivity and service goals. Complies with terms outlined in sites operating agreement with the client.\nImplements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations.\nMeets all client specified KPI’s, and complies with Quality system requirements.\nManages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to the Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.\nHas overall training and evaluation responsibilities of warehouse staff.\nPlans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.\nReviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.\nTrains new staff in assigned duties, or delegate training responsibility to experienced team member. Assesses progress of trainees, and add additional duties as appropriate.\nKeeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.\nAssigns supervisory duties to experienced team members acting as leads for lower level warehouse staff. Keeps abreast of progress or problems.\nKeeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess group’s overall status. Discusses ideas for improvement. Keeps staff informed of new developments.\nAssists in the physical operations as needed.\nDelivers results by leveraging the skills of the right people at the right time\nMaintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction\nProvides ongoing growth and development opportunities for team members \nProvides input and conduct annual performance reviews for team members\nSupports adherence to Standard Operating Procedures (SOPs).\nSupports and trains team members with adherence to SOPs (corporate and client)\n\nManagement Information Systems\nEnsures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Develops proficiency in client systems.\nCustomer Service\nManages high level customer service standards for all functions. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and respond to requests when required. Attends meetings with key customers to discuss any customer issues. Coordinates management of supplier/customer visits to the site. Promotes a positive relationship with clients by providing excellent customer service.\nMarketing & Sales\nParticipates and assists Director and other company resources in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and participate in the development of quoting rates.\nBudgeting\nSupports the development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines.\nEquipment & Facilities\nManages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety and, equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE.\nKeeps informed of relevant new technology and make recommendations as applicable.\nSafety \nAchieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse daily for compliance with safety, security, and quality principles and rules. Maintains a clean, neat and orderly work area. Ensures all federal, provincial or other statutory requirements are adhered to within the parameters of Health and Safety.\nOTHER DUTIES\nWilling to work evenings and weekends as needed.\nPerforms other duties as required\nSUPERVISORY RESPONSIBILITIES\nSupervises warehouse associates and team leads\nCommunicates all problems and questions to manager\nAssist the operations/general manager as needed\nFollows all safety procedures at all times\nResponsible for all equipment, supplies, documents, and materials related to job.\nResponsible for following all DSV policies and procedures\nComplies with all federal, state, and local regulations\nMINIMUM REQUIRED QUALIFICATIONS \nEducation and/or Experience\nMust have a High school diploma or general education degree (GED). \n3 years’ experience working in a logistics/distribution/relevant environment.\n1 year experience in a supervisory role\nAble to operate MHE\nCertificates, Licenses, Registrations or Professional Designations\nSatisfactory completion of a forklift training program\nSKILLS, KNOWLEDGE AND ABILITIES\nComputer Skills\nProficient in Microsoft Office (Excel, Work, and Power Point)\nRF Scanners\nWMS functions\nLanguage Skills\nEnglish (reading, writing, verbal)\nBusiness communication\nMathematical Skills\nBasic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products. \nOther\nStrong attention to detail accuracy and accomplish job task in a timely manner\nGood organizational and personnel skills\nGood communication skills, written and oral\nGood leadership, supervision, and planning skills\nAble to work flexible schedules, including nights and weekends, as required by the operation\nParticipate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.\nMust be able to effectively adapt to change and thrive in a stimulating, fast-pace work environment.\nPREFERRED QUALIFICATIONS\nSome college\n2-4 years’ experience in a supervisory role\n2-4 years forklift experience.\nCurrent or prior MHE certification\nPHYSICAL DEMANDS\n\nWhile performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.Must be able to lift up to 40 lbs. while following proper lifting procedures. Must be able to stand on feet for up to 8 hours per day.\nWORK ENVIRONMENT\nWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.\nThe physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nFor this position, the expected base pay range is $95,000 - $105,000 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.\nDSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.\nEmployees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.\nTo support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws\nFor this position, the expected base pay range is $95,000- $105,000 Annual Salary. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.\nInformation regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.\nDSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any othe...","description_format":"text","description_chars":13577,"description_truncated":true,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Sea Freight","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-10T07:37:06Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":17,"reasons":["conf:14","win:early","comp:junior,brand"],"computed_at":"2026-10-12T05:55:39Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":true},"html_url":"https://alion.io/job/dsv-operations-manager","json_url":"https://alion.io/job/dsv-operations-manager.json","meta":{"generated_at":"2026-10-12T05:55:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9495,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1441},"rest":"https://alion.io/mcp/rest/get_company?id=1441"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdsv-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdsv-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdsv-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dsv-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdsv-operations-manager"}]}