{"id":3398259,"url":"https://alion.io/job/dsv-service-delivery-manager-2","title":"Service Delivery Manager","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":42,"ghost_share":0,"stale_share":0.143,"repost_share":0.071,"time_to_fill_p50_days":14,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T13:19:39Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T11:19:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Req Number: 131760\nTime Type: Full Time\nPLEASE REMEMBER TO CLICK “APPLY” BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS.\nResponsibility/ Tasks:\nProject manage and facilitate sessions with our stakeholders from the Business, our vendor, and colleagues from SAP IT.\nMake sure the right tasks are assigned to the right part and proactively follow up on the agreed scope.\nEnsure we make progress and milestones on the road map are met.\nWork with business and other SAP professionals to craft, implement, test, train, and rollout solutions.\nDelivery lead /SPOC/track lead for selected focus projects - Roll out, EPM. legal and more\nCollaborate with assigned project team in providing business and functional support on DSV SAP S/4HANA\nCollaborate with assigned project team in providing clear and detailed technical documentation that complements the functional documentation\nCollaborate with assigned project team in preparing requirement, design, and technical documentation\nCollaborate with assigned project team in assessing impact and gaps in the current business processes\nRequirements:\nProject manage and facilitate sessions with our stakeholders from the Business, our vendor, and colleagues from SAP IT\nMake sure the right tasks are assigned to the right part and proactively follow up on the agreed scope\nEnsure we make progress and milestones on the road map are met\nWork with business and other SAP professionals to craft, implement, test, train, and rollout solutions\nDelivery lead /SPOC/track lead for selected focus projects - Roll out, EPM. legal and more\nCollaborate with assigned project team in providing business and functional support on DSV SAP S/4HANA\nCollaborate with assigned project team in providing clear and detailed technical documentation that complements the functional documentation\nCollaborate with assigned project team in preparing requirement, design, and technical documentation\nCollaborate with assigned project team in assessing impact and gaps in the current business processes\nGood interpersonal skills, including strong verbal and written communication.\nAbility and knowledge to drive tasks forward with proactive communication.\nAbility to work in a team-oriented environment while demonstrating flexibility to multi-task.\nGood interpersonal skills, including strong verbal and written English communication.\nStrong systems / process orientation particularly in finance with proven analytical thinking and problem -solving skills.\nComfortably act and react to uncertain situations in which everything is not scheduled and planned when the task/project begin.\nFocus on tasks in the near future as well as month ahead meaning that you have a holistic view of the overall tasks and resources available.\nNaturally take on responsibilities to help and assist your business partners.\nLead with influence and empower your colleagues by focusing on development, transparency, and collaboration across\nWhat we offer\nEmployment based on an employment contract, along with a comprehensive benefits package\nTraining and development programs, including access to an internal e-learning platform\nOnboarding with the support of a dedicated Buddy\nParticipation in annual company-wide integration events\nWork environment rooted in Scandinavian organisational culture\nOpportunities for professional development through internal mobility programs\nBenefits\nSharing the costs of sports activities\nPrivate medical care\nSharing the costs of language classes\nSharing the costs of professional training and courses\nLife insurance\nIntegration events\nCorporate gym and sports teams\nCoffee / tea\nEmployee parking space\nExtra social benefits\nHoliday funds\nChristmas gifts\nEmployee referral program\nCharity initiatives\nBicycle parking\nModern, ergonomic office\nYoga in the office\nDSV - Global transport and logistics\nWhat moves you?\nAt DSV, we move more than goods. We move careers, ambitions and opportunities.\nWith close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.\nHere, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.\nStart here. Go anywhere\nThis is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.\nIf you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.\nVisit dsv.com and follow us on LinkedIn, Instagram and Facebook\n#StartHereGoAnywhere #LifeAtDSV","description_format":"text","description_chars":4976,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Life insurance","Professional development","Sports activities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Sea Freight","Logistics","Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-10-28T13:19:39Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/dsv-service-delivery-manager-2","json_url":"https://alion.io/job/dsv-service-delivery-manager-2.json","meta":{"generated_at":"2026-10-30T12:32:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17944,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1441},"rest":"https://alion.io/mcp/rest/get_company?id=1441"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdsv-service-delivery-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdsv-service-delivery-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdsv-service-delivery-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dsv-service-delivery-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdsv-service-delivery-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3398259}},{"tool":"search_jobs","arguments":{"company":"dsv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3398259},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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