{"id":2681100,"url":"https://alion.io/job/dsv-supervisor-airfreight","title":"Supervisor, Airfreight","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winnipeg, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":223},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-19T02:00:00Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-10-16T16:55:13Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"DSV - Global Transport and Logistics\nDSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.\nLocation: CAN - Winnipeg, Taylor Avenue\nJob Posting Title: Supervisor, Airfreight\nTime Type: Full Time\n This posting is for an existing vacancy and not intended to create a talent pipeline\nThe function of the Supervisor, Airfreight is to oversee the processing of all airfreight shipments, the movement and monitoring while in route. Supervise the handling of shipments ensuring compliance with DSV’s Corporate as well as government regulations. This role will support the branch’s air export operation by ensuring outstanding and consistent customer service while at the same time supporting and creating opportunities to reduce operational cost and maximize profitability.\nThis role has direct communication with customers, overseas offices and carriers is required. The incumbent is key liaison with Customers and internal operations staff to ensure client satisfaction. Actively involved in the training and development of operations team including performance evaluations. Mentor and train new staff as well as update internal and external process changes from time to time. Will be responsible to supervise staff with the intention of anticipated growth and development.\nKEY DUTIES AND RESPONSIBILITIES\nWork with Management to continually improve department operations with focus on productivity\nChampion process and procedure to meet or exceed company KPI requirements\nManage key accounts and client base with high level of customer service, operational excellence, and proactive conduct including client visits to maintain strong relationship\nSupervise and direct the desk level, day to day operations of the Operation Department(s)\nManage department and staff in managers absence\nSupport with recruiting, selecting, orienting, and training of employees\nResponsible for overall team performance including staff development, recognition through daily desk level oversight, guidance and coaching\nWill assign and manage workflow\nEffectively deal with any issues that arise within scope of responsibility\nSupport sales initiatives through collaboration and participation in joint sales calls as required\nWork with sales to transition business from sales to operations including the creation of SOP’s and communication with overseas offices\nAdhere to all company policies, procedures, and guidelines\nManages defined teams performance and development priorities\nQuality, Health & Safety:\nSupports organizational commitment to ISO 9001, ISO 45001 certification\nPerform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.\nStaff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.\nQUALIFICATIONS\nEducation and Experience\nEducation in supply chain logistics, international transportation, or a related field of study\nMinimum three (3) years’ experience in a freight forwarding environment\nPrior experience in a supervisory role, an asset\nCIFFA certificate/FIATA Diploma, an asset\nDangerous Goods certification, an asset\nACR designated status, an asset\nSkills and Competencies\nProven ability as a self-starter, with ability to plan, organize, and establish priorities to meet goals and achieve results\nExcellent verbal and written communication skills\nAbove average customer service skills\nInterpersonal skills that build respected professional relationships internally & externally\nAbility to demonstrate deductive logic, problem solving, and troubleshooting skills\nDemonstrate good leadership and management skills\nAbility to build high performing, diverse workforce (recruit, develop, coach, performance management)\nExcellent organizational and time management skills\nAbility to manage tight deadlines, and adapt to changing priorities\nExcellent problem-solving and analytical skills\nAttention to detail and punctuality\nExtensive knowledge of operations management\nBe authentic, approachable, open and honest\nAct as a role model for DSV values and adhere to the Code of Conduct\nLanguage and Computer Skills\nProficient with both English and French language\nAbility to communicate effectively in a diverse multicultural environment.\nProficient in Microsoft Office suite\nCargoWise experience, an asset\nPhysical Demands\nProlonged periods sitting and standing at a desk and working on a computer\nOccasional travel may be required\nRegular working hours apply for this position, at times, working beyond these hours may be required by business needs.\nAdditional Notes / Acknowledgment\nDue to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.\nDSV - Global transport and logistics\nWorking at DSV means playing in a different league.\nAs a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.\nWith close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.\nStart here. Go anywhere\nVisit dsv.com and follow us on LinkedIn and Facebook.\nDSV does not use AI to screen candidates during the recruitment process\nFRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. 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