{"id":3677116,"url":"https://alion.io/job/dsv-supervisor-control-tower-seafreight","title":"Supervisor, Control Tower Seafreight","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":54,"ghost_share":0,"stale_share":0.13,"repost_share":0.111,"time_to_fill_p50_days":19,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Puurs, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-03T11:35:12Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T10:28:46Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Req Number: 130773\nTime Type: Full Time\nMove forward as Supervisor, Control Tower Seafreight in Antwerp\nYou get it done\n\nAs Supervisor, Control Tower Seafreight, you are at the heart of our daily seafreight operations.\nYou lead and organize the Control Tower team, ensure smooth operational follow-up and make sure our key account customers receive the high-quality service they expect.\nYou combine hands-on operational expertise with people management.\nTogether with your team, you keep shipments, processes, invoicing and data quality on track. You also work closely with Sales, Customer Care, Procurement and other departments to continuously improve the way we operate.\nTasks\nLead the Control Tower team on a daily basis, organize the workload and ensure correct operational handling;\nCoach colleagues, share your seafreight expertise and support the onboarding and training of new team members;\nFollow up on key account customers and act as an escalation point for specific or complex cases;\nEvaluate import and export processes and propose improvements to management;\nWork closely with Sales, Customer Care, Procurement and other departments;\nMonitor invoicing, data quality and the monthly closing process;\nDocument and report on handled cases;\nPrepare and participate in customer meetings;\nCreate and maintain SOPs for customers and DSV colleagues;\nEnsure that customer-specific operating procedures (CSOPs) are correctly followed;\nApply DSV Compliance requirements and ensure operations are in line with ISO 9001, ISO 14001, the DSV Code of Conduct and Safety & Security requirements.\nWe are DSV, we grow\n\nDSV is the world’s largest transport and logistics company, with more than 150,000 colleagues in over 90 countries.\nEvery day, we keep supply chains running and move millions of shipments on time by road, air, sea, and rail.\nOur mission is simple: keep supply chains flowing in a reliable and efficient way.\nWe focus on operational excellence and continuously improve our services.\nAt the same time, we aim for sustainable growth, taking care of people, the environment, and society.\nAt DSV, we embrace progress. We take initiative, find better ways to get things done, and work together as one global team.\nTogether, we innovate and digitalize the logistics of tomorrow.\nFrom nine truck drivers to the world leader in logistics in less than 50 years, at DSV you will keep growing and play in a different league.\nYou bring\n\n You hold a higher education degree in freight forwarding/logistics, or have an equivalent level through relevant professional experience;\nYou have solid Seafreight expertise and a good understanding of import and export operations;\nYou have experience in guiding, coaching or leading colleagues and know how to organize a team effectively;\nYou are customer-oriented and feel comfortable taking ownership of key accounts and escalations;\nYou combine strong analytical and problem-solving skills with a hands-on, result-oriented approach;\nYou work accurately and remain effective when priorities change or pressure increases;\nYou have a good command of Dutch, English and French;\nYou have advanced digital skills, including strong Excel knowledge, and experience with WMS systems and CW1;\nKnowledge of or training in IMDG/CODEX and BENCR is an asset for this role;\nYou communicate clearly and enjoy sharing knowledge and working with colleagues across different teams and cultures.\nYou get\n\nWorking for DSV means working for one of the top players in the logistics market.\nDSV is enterprising, competitive, and wants to grow as an organization.\nThat is why we are looking for people who want to grow with us.\nBesides a challenging job in an international environment, we also offer:\nWe are a challenging work environment with plenty of opportunities for further professional growth and development (even internationally; \nWe have a direct and open corporate culture (Danish company);\nYou will receive a permanent contract with an attractive package of fringe benefits.\nMove forward\n\nSend your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our Supervisor Talent Acquisition Cedric Rogiers will answer all your questions via \nDSV - Global transport and logistics\n\nWhat moves you?\n\nAt DSV, we move more than goods. We move careers, ambitions and opportunities.\nWith close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.\nHere, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.\nStart here. Go anywhere\n\nThis is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.\nIf you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.\nVisit dsv.com and follow us on LinkedIn, Instagram and Facebook\n#StartHereGoAnywhere #LifeAtDSV","description_format":"text","description_chars":5411,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Sea Freight","Logistics","Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-11-03T11:35:12Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/dsv-supervisor-control-tower-seafreight","json_url":"https://alion.io/job/dsv-supervisor-control-tower-seafreight.json","meta":{"generated_at":"2026-11-05T10:36:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13439,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1441},"rest":"https://alion.io/mcp/rest/get_company?id=1441"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdsv-supervisor-control-tower-seafreight"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdsv-supervisor-control-tower-seafreight"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdsv-supervisor-control-tower-seafreight"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dsv-supervisor-control-tower-seafreight\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdsv-supervisor-control-tower-seafreight"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3677116}},{"tool":"search_jobs","arguments":{"company":"dsv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3677116},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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