{"id":2681034,"url":"https://alion.io/job/dsv-supervisor-ocean-export-air-sea","title":"Supervisor, Ocean Export, Air & Sea","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":41},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-18T15:31:13Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Location: ZAF - Cape Town, Falcon Cres (Headquarter)\nJob Posting Title: Supervisor, Ocean Export, Air & Sea\nTime Type: Full Time\nMain Purpose of the Role:\nThe Ocean Export Supervisor is responsible for leading and managing the day-to-day operations of the Ocean Export department, ensuring that all export shipments are processed efficiently, accurately, and in accordance with customer requirements, company procedures, and industry regulations. The role provides operational leadership to the team by driving performance, maintaining service quality, and ensuring that departmental objectives and customer expectations are consistently achieved. A critical aspect of the role is building and maintaining strong relationships with customers, carriers, overseas offices, transport providers, and internal stakeholders. Through regular customer engagement and performance monitoring, the supervisor ensures SLA and KPi commitments are met while identifying opportunities for continuous improvement, operational efficiencies, and business growth.\nJob Related Requirements:\nGrade 12\nMinimum 7 years’ experience in ocean freight forwarding Import and Export \nMinimum 2 years in a supervisory role\nOwn Transport\nAbility to work overtime / after hours when required\nLeadership courses (DSV talent pool etc.) OR Management programs - advantage \nElectives\nKnowledge of current Incoterms\nKnowledge of international freight forwarding \nExcellent communication skills\nGood planning and self-management skills\nKnowledge of Hazardous/Dangerous Goods\nDuties & Responsibilities\nRun with daily exception reports for operations and manage with staff\nManage productivity daily / weekly / monthly\nDrive internal and external metrics daily / weekly\nEvaluate service levels weekly / monthly\nCustomer relationship management and service delivery excellence.\nProcess compliance, data quality, and operational governance.\nContinuous improvement and efficiency enhancement initiatives\nProcessing of ocean export shipments - end to end\nTo drive metric performance\nTo support sales in their objectives in achieving growth targets \nTo support operations with queries and manage customer expectations\nIdentify and target opportunities for improved effiencies\nIdentifying problems in a project design and evaluating alternative methods\nDirectly supervising staff\nTo ensure accurate and timely reporting\nTo identify improvements on processes within operations to drive efficiency\nTo manage any new processes or system developments with operations\nTo manage staff and career development to ensure the retention of key staff and their progress within the organization\nDSV - Global transport and logistics\nWorking at DSV means playing in a different league.\nAs a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.\nWith close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.\nStart here. Go anywhere\nVisit dsv.com and follow us on LinkedIn and Facebook.\nDisclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.","description_format":"text","description_chars":4437,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Sea Freight","Logistics","Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-10-16T06:19:38Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.528,"p_room":0.35,"age_days":25,"expected_fill_days":9,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/dsv-supervisor-ocean-export-air-sea","json_url":"https://alion.io/job/dsv-supervisor-ocean-export-air-sea.json","meta":{"generated_at":"2026-10-18T19:49:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23873,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1441},"rest":"https://alion.io/mcp/rest/get_company?id=1441"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdsv-supervisor-ocean-export-air-sea"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdsv-supervisor-ocean-export-air-sea"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdsv-supervisor-ocean-export-air-sea"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dsv-supervisor-ocean-export-air-sea\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdsv-supervisor-ocean-export-air-sea"}]}