{"id":2507301,"url":"https://alion.io/job/dsv-supervisor-training","title":"Supervisor, Training","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Independence, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":63360,"max":79200,"currency":"USD","period":"year","gross":null,"usd_annual":79200},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T07:53:07Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T01:21:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to .\nDSV - Global transport and logistics\nIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com\nLocation: USA - Independence, 710 Clymer Ct\nDivision: Solutions\nJob Posting Title: Supervisor, Training - 130471\nTime Type: Full Time\nThe Training Supervisor is responsible for leading, coordinating, and maintaining the site’s operational training program to ensure employees are properly trained, qualified, and prepared to perform their assigned responsibilities safely and effectively.\nThis position oversees new-hire orientation, operational and process training, material handling equipment (MHE) training and certification, refresher and remedial training, training documentation, and ongoing employee development across the site. The Training Supervisor partners closely with the General Manager, Operations leadership, Safety, P&O, and subject matter experts to identify training needs, maintain training compliance, support operational readiness, and ensure consistent training standards across departments and shifts.\nThe Training Supervisor serves as the site-level owner of training execution and records and provides leadership and direction to trainers, designated subject matter experts, and others involved in employee training.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nLead and coordinate the site's new-hire orientation and operational training programs.\nDevelop and maintain a structured site training plan that supports business needs, staffing plans, customer requirements, safety standards, and operational objectives.\nCoordinate training schedules for new hires, transfers, promotions, cross-training, process changes, and refresher training.\nPartner with Operations leadership to ensure employees receive appropriate job-specific training before independently performing assigned duties.\nOversee on-the-job training programs and ensure training is delivered consistently across shifts, departments, and trainers.\nProvide direction, coaching, and support to designated trainers, subject matter experts, and employees responsible for conducting training.\nTrain and coach supervisors, leads, trainers, and other employees on effective training methods and expectations.\nCoordinate and/or conduct MHE training, certification, and recertification in accordance with DSV requirements and applicable safety standards.\nEnsure employees operating forklifts or other powered industrial equipment have completed required training and certification before independent operation.\nMaintain accurate and current training records, certification records, attendance documentation, qualification records, skills matrices, and other required training documentation.\nMonitor upcoming certification expirations and coordinate recertification before credentials lapse.\nMaintain site training matrices and provide leadership with visibility into employee qualifications, outstanding training requirements, and compliance status.\nIdentify employee and operational training needs through observation, performance trends, quality results, safety findings, process changes, leadership feedback, and business requirements.\nCoordinate remedial or refresher training when performance, quality, safety, or process gaps are identified.\nPartner with leadership to distinguish between training opportunities and performance/accountability concerns and ensure identified skill gaps are appropriately addressed.\nEvaluate the effectiveness of training programs through observation, employee performance, operational results, feedback, and other available measures.\nRecommend modifications to training content or delivery methods when opportunities for improvement are identified.\nEnsure training materials, Standard Operating Procedures, work instructions, visual aids, and related resources are current and available to employees and trainers.\nCoordinate training associated with new processes, systems, equipment, customer requirements, or operational changes.\nSupport site startup, expansion, peak periods, and other significant operational initiatives by developing and coordinating appropriate training plans.\nPartner with Safety to reinforce safe work practices and ensure required safety-related training is completed and documented.\nSupport training related to OSHA requirements, powered industrial trucks, ergonomics, emergency procedures, PPE, hazardous materials, Lockout/Tagout, or other applicable requirements based on employee responsibilities.\nPartner with P&O and Operations on onboarding activities and employee development initiatives as appropriate.\nWork with Operations leadership to identify cross-training opportunities that improve staffing flexibility and operational coverage.\nSupport leadership development and training initiatives for leads, supervisors, and other site employees as directed by the General Manager.\nTrack and report training metrics, completion rates, outstanding requirements, certification status, and other training-related KPIs to site leadership.\nParticipate in audits and provide required training documentation and records.\nEnsure training documentation is maintained accurately and in accordance with DSV recordkeeping requirements.\nMonitor compliance with established training processes and escalate gaps or risks to the appropriate site leadership.\nPromote a culture of continuous learning, safety, accountability, quality, and operational excellence.\nStay current on applicable DSV training requirements, customer requirements, operational procedures, and industry best practices.\nPerform other duties as assigned.\nSUPERVISORY RESPONSIBILITIES\nThe Training Supervisor provides leadership, direction, and oversight for site training activities and may directly supervise assigned trainers or other training personnel depending on site structure.\nResponsibilities may include assigning and prioritizing training activities, coordinating trainer coverage across shifts, monitoring training quality and performance, coaching and developing trainers, and ensuring training activities are completed accurately and timely.\nThe Training Supervisor also provides functional direction to supervisors, leads, subject matter experts, and other employees responsible for delivering or supporting training.\nMINIMUM REQUIRED QUALIFICATIONS\nEducation and/or Experience\nHigh school diploma or GED required.\nMinimum of 2 years of experience in warehousing, distribution, logistics, manufacturing, or a similar operational environment.\nMinimum of 1 year of experience conducting, coordinating, or supporting employee training, onboarding, or operational development.\nPrevious experience providing leadership, work direction, coaching, or supervision preferred.\nExperience with warehouse processes, Standard Operating Procedures, safety requirements, and operational training.\nExperience operating and/or training employees on material handling equipment preferred.\nMust be able to work flexible hours and support multiple shifts as business and training needs require.\nMust be able to work in warehouse environments with varying temperatures.\nMust be able to work overtime as dictated by business needs.\nCOMPUTER SKILLS\nProficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.\nAbility to utilize learning management systems, training databases, HRIS platforms, or other systems used to track employee training and qualifications.\nAbility to learn and effectively utilize DSV and customer systems as required.\nLANGUAGE SKILLS\nAbility to communicate effectively in English, both verbally and in writing.\nAbility to clearly explain procedures, processes, safety requirements, and job expectations to diverse audiences.\nAbility to read, interpret, and communicate Standard Operating Procedures, work instructions, training materials, safety requirements, and other operational documentation.\nBilingual skills preferred where appropriate to the employee population.\nMATHEMATICAL SKILLS\nAbility to perform basic and intermediate mathematical calculations.\nAbility to calculate and interpret training completion rates, productivity information, percentages, measurements, and other operational or training data.\nOTHER SKILLS AND ABILITIES\nStrong presentation, facilitation, and instructional skills.\nAbility to effectively train individuals and groups with varying levels of experience and learning needs.\nStrong leadership, coaching, and interpersonal skills.\nStrong organizational and time-management skills.\nAbility to coordinate training across multiple departments and shifts.\nAbility to evaluate employee understanding and determine whether additional training is required.\nStrong attention to detail and recordkeeping accuracy.\nAbility to identify skill and knowledge gaps and recommend appropriate training solutions.\nAbility to work independently and exercise sound judgment.\nStrong communication and partnership skills.\nAbility to manage multiple priorities in a fast-paced operational environment.\nAbility to work collaboratively with Operations, Safety, P&O, Quality, customer representatives, and other stakeholders.\nWorking knowledge of warehouse operations, inventory processes, material handling equipment, and safety requirements.\nAbility to maintain confidentiality when working with employee information and training records.\nCERTIFICATES & LICENSES\nMust obtain and maintain required DSV MHE certification(s), as applicable to the site.\nMust complete any required Train-the-Trainer or instructor certification within the timeframe established by DSV.\nOSHA, powered industrial truck, safety training, or other relevant instructor certifications preferred.\nPREFERRED QUALIFICATIONS\nAssociate or bachelor's degree in Business, Supply Chain, Logistics, Education, Training & Development, Human Resources, or a related field.\nPrevious supervisory experience in a warehouse, distribution center, manufacturing facility, or similar operation.\nExperience developing or administering warehouse training programs.\nExperience with Learning Management Systems (LMS) or electronic training-record systems.\nExperience training and certifying employees on powered industrial trucks or other MHE.\nExperience supporting new-site startup, operational implementation, or large-scale hiring and onboarding.\nExperience developing training materials, job aids, Standard Operating Procedures, or work instructions.\nBilingual English/Spanish preferred based on site needs.\nCORE COMPETENCIES FOR SUCCESS\nLeader of Others\nAccountability\nCommunication / Building Partnerships\nCustomer Orientation\nDeveloping Oneself\nDeveloping Others\nDrive for Results\nEmbracing Change\nEmpowerment\nLeadership Excellence\nProblem Solving\nProfessional Competencies\nPHYSICAL DEMANDS\nWhile performing the duties of this position, the employee is regularly required to communicate, sit, stand, and walk throughout the facility.\nThe employee may frequently be required to bend, reach, push, pull, squat, kneel, and demonstrate warehouse processes or equipment operation....","description_format":"text","description_chars":15275,"description_truncated":true,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Logistics","Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-10-14T07:53:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-10-15T02:34:46Z"},"pay":{"stated_usd_annual":79200,"is_top_pay":false},"html_url":"https://alion.io/job/dsv-supervisor-training","json_url":"https://alion.io/job/dsv-supervisor-training.json","meta":{"generated_at":"2026-10-15T02:34:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, 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