{"id":2507294,"url":"https://alion.io/job/dsv-terminal-operator-specialist-4","title":"Terminal Operator Specialist","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kunshan, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":20000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8389},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T07:53:07Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T16:47:27Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Req Number: 127327\nTime Type: Full Time\nPosition Overview:\nEnhance on high quality services focus on customers’expectation, with timely, efficiency and providing accuracy information to minimize customer complaints.\nKey Outcomes:\nServicing with high quality services in line with company policy and operation standards\nEnsuring customer satisfaction that should exceed customers’ expectation.\nPro-active problem solving skills and deadline oriented. \nPosition Accountabilities:\nFollow the handling procedures as laid down for the customer.\nProvide timely response to customer’s queries or requests on daily operations.\nUpdate customer with shipment status from time to time proactively\nWork closely with operations and other teams within the project to meet customer’s require and solve daily operational issues.\nPerform any special duties or projects as assigned by the superior.\nProper documentation filling\nUnderstand and know well the operation cost, give right quotation to customer for any additional operation requirement. Record and give accounting dept for billing. \nMake sure the accurate system transaction and document creation. \nRelevant Education Background, Hard Skill, Knowledge and Experience:\nDiploma or equivalent\n1 years of experience in a related capacity\nAbility to work effectively in a customer driven deadline environment\nGood command of written English and spoken Chinese, Mandarin an asset.\nWilling to work extended hours when required\nWilling to work on shifts.\nDSV - Global transport and logistics\nWorking at DSV means playing in a different league.\nAs a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.\nWith close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.\nStart here. 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