{"id":1220301,"url":"https://alion.io/job/dtcc-application-support-engineer-2pm-10pm-cst-shift","title":"Application Support Engineer (2pm-10pm CST Shift)","company":{"id":1759477,"name":"Depository Trust & Clearing Corporation","domain":"dtcc.com","url":"https://alion.io/company/dtcc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":26,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":123000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":223},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ActiveMQ","optional":false},{"name":"Amazon Aurora","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon S3","optional":false},{"name":"Apache Kafka","optional":false},{"name":"Apache Tomcat","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"CICS","optional":false},{"name":"COBOL","optional":false},{"name":"Db2","optional":false},{"name":"Dynatrace","optional":false},{"name":"File-AID","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"IBM MQ","optional":false},{"name":"JavaScript","optional":false},{"name":"JCL","optional":false},{"name":"OpenShift","optional":false},{"name":"Perl","optional":false},{"name":"Python","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Ruby","optional":false},{"name":"Selenium","optional":false},{"name":"Snowflake","optional":false},{"name":"Splunk","optional":false},{"name":"Java","optional":true}],"status":"live","first_seen_at":"2026-06-08T19:22:08Z","employer_posted_date":"2026-06-08","last_verified_at":"2026-09-29T02:38:15Z","board_verified":true,"closed_at":null,"days_open":112,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":112},"description":"Are you ready to make an impact at DTCC?\nDo you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.\nThe Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.\nPay and Benefits:\nCompetitive compensation, including base pay and annual incentive\nComprehensive health and life insurance and well-being benefits, based on location\nPension / Retirement benefits\nPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.\nDTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).\nThis will be a 2pm-10pm CST Shift role.\nThe Impact you will have in this role:\nThe Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to escalate and resolve technical support incidents.\nYour Primary Responsibilities:\nSupport DTCC applications by providing monitoring, application, and system support for DTCC‘s production application services client facing environments. \nProvide 24x7 support for event monitoring, incident triage and critical issue \nImplementation of efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc. \nSupport for organizational change and execution of DTCC’s production application services \nSupport disaster recovery test planning and execution - application environment review, shutdown, start, verification, troubleshooting \nSupport risk and control processes into day to day responsibilities to monitor and mitigate risk; advance appropriately \nQualifications:\nMinimum of 4 years of related experience\nBachelor's degree preferred or equivalent experience\nTalents Needed for Success:\nKnowledge on application support - basic programming skills, log reading and analysis \n Distributed Application troubleshooting and Support skills. \nFamiliarity working with relational databases (DB2, Oracle, Snowflake) \nMonitoring and Data Tools experience (Splunk, DynaTrace, Thousand Eyes, Grafana, Selenium, HiPam IBM Zolda) \n Familiarity with Cloud Technologies (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgress) \nMiddleware experience (Solace, Tomcat, Liberty Server, WebSphere, WebLogic, JBoss) \nMessaging Queue Systems (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka) \nScripting languages (Bash, Python, Ruby, Shell, Perl, JavaScript) \nStrong problem-solving skills with the ability to think creatively. \nFamiliarity with Mainframe troubleshooting and support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid) \nThe salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.","description_format":"text","description_chars":5005,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-25T11:46:11Z"}],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.361,"p_room":0.36,"age_days":111,"expected_fill_days":58,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dtcc-application-support-engineer-2pm-10pm-cst-shift","json_url":"https://alion.io/job/dtcc-application-support-engineer-2pm-10pm-cst-shift.json","meta":{"generated_at":"2026-09-29T03:24:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3166,"day_limit":5000,"remaining_today":1834,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}