{"id":1220242,"url":"https://alion.io/job/dtcc-lead-systems-engineer-emeaus-shift","title":"Lead Systems Engineer (EMEA/US Shift)","company":{"id":1759477,"name":"Depository Trust & Clearing Corporation","domain":"dtcc.com","url":"https://alion.io/company/dtcc-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":55,"ghost_share":0,"stale_share":0.982,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Chef","optional":false},{"name":"CI/CD","optional":false},{"name":"Grafana","optional":false},{"name":"IBM MQ","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"OpenShift","optional":false},{"name":"Prometheus","optional":false},{"name":"Self-Healing","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Unix","optional":false},{"name":"COBOL","optional":true}],"status":"live","first_seen_at":"2026-08-24T17:12:55Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-10-02T17:06:46Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Are you ready to make an impact at DTCC?\nDo you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.\nThe Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.\nPay and Benefits:\nCompetitive compensation, including base pay and annual incentive\nComprehensive health and life insurance and well-being benefits, based on location\nPension / Retirement benefits\nPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.\nDTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).\nThe impact you’ll have in this role:\nWe are seeking an experienced L3 Messaging Platform Engineer to support and evolve our enterprise IBM MQ messaging ecosystem. This role is designed for a deeply technical engineer who goes beyond reactive support and actively drives the team toward a proactive, automation-first mindset, and reliability-focused operating model.\nThe ideal candidate thrives in complex production environments, has strong L3 troubleshooting expertise, and brings curiosity and enthusiasm for modern messaging technologies, including containers, cloud platforms, and next-generation messaging architectures. This role provides hands-on opportunities to influence platform strategy, tooling, and operational maturity while partnering closely with L2 teams, application owners, and infrastructure partners.\nPrimary Responsibilities:\nServe as the L3 technical SME for IBM MQ / Messaging Technologies, providing deep troubleshooting, design guidance, and resolution of the most complex messaging incidents across production and non-production environments.\nPartner closely with L2 support teams to uplift operational maturity by shifting knowledge left through improved runbooks, tooling, automation, and clear escalation patterns.\nLead problem management and root-cause analysis efforts, ensuring recurring incidents are fully understood, permanently remediated, and prevented from reoccurring.\nDesign and implement proactive monitoring, alerting, and health indicators that detect leading signals of failure and reduce customer-impacting incidents.\nIdentify repetitive operational failure patterns and engineer self-healing automation to automatically detect, mitigate, or recover from known failure scenarios.\nBuild and maintain automation for MQ lifecycle operations, including provisioning, configuration validation, certificates, health checks, and recovery workflows.\nDrive reduction of operational toil by continuously replacing manual intervention with policy-driven, automated, and resilient solutions.\nActively contribute to incident postmortems, blameless retrospectives, and reliability reviews with a focus on systemic improvements and long-term fixes.\nSupport and influence platform modernization initiatives, including adoption of containerized messaging, cloud and hybrid architectures, and improved CI/CD integration where applicable.\nCollaborate with engineering, infrastructure, security, and application teams to ensure secure, resilient, and standards-compliant messaging solutions.\nMentor engineers across L2/L3 teams, promoting best practices in reliability engineering, automation, and proactive operations.\nOperate with a Site Reliability Engineering (SRE) mindset, focusing on improving platform reliability, availability, scalability, and resilience rather than reactive incident handling alone.\nQualifications:\nMinimum of 10 years of related experience\nStrong expertise with IBM MQ (including MQ IPT, and NativeHA) and IBM App Connect Enterprise (ACE)\nProven L3 Troubleshooting experience, including performance analysis and failure recovery\nSolid experience in Linux/Unix environments\nTalents Needed for Success:\nStrong understanding of high-availability, fault-tolerant system design\nExperience with automation tools such as Ansible, Chef, Terraform\nExperience with observability and monitoring (e.g., Splunk, Grafana, Prometheus, APM6)\nExposure to containerized messaging platforms and modern deployment models (e.g., OpenShift/Kubernetes, cloud or hybrid environments)\nAbility to identify recurring operational issues and design long-term, sustainable fixes instead of short-term workarounds\nProven ability to remain calm, structured, and decisive during major incidents, providing technical leadership and clear communication\nStrong Site Reliability Engineering (SRE) mindset, with a proven track record of improving system reliability, stability, and availability through engineering solutions rather than manual intervention\nStrong ownership mindset with the ability to drive outcomes without excessive oversight\nThe salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.","description_format":"text","description_chars":6196,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-25T11:46:11Z"}],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.54,"p_room":0.75,"age_days":38,"expected_fill_days":44,"reasons":["conf:2","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dtcc-lead-systems-engineer-emeaus-shift","json_url":"https://alion.io/job/dtcc-lead-systems-engineer-emeaus-shift.json","meta":{"generated_at":"2026-10-03T00:22:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":119,"day_limit":5000,"remaining_today":4881,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}