{"id":4174939,"url":"https://alion.io/job/dtp-digital-product-manager-ticketing","title":"Digital Product Manager (Ticketing)","company":{"id":5060,"name":"DTP","domain":"dtpoland.com","url":"https://alion.io/company/dtpoland","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Element","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-11-12T05:53:46Z","employer_posted_date":null,"last_verified_at":"2026-11-12T05:53:46Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"About Us \n\nWe create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services.\n\nWe’re committed to creating a safe, inclusive and high-performing workplace where people from all backgrounds can thrive and do meaningful work.\n\nAbout the role \n\nThis is a 12-month fixed-term position. \n\nThe Digital Product Manager (Ticketing) leads the vision, planning and delivery of digital ticketing services, including the myki upgrade. The role works closely with teams across technology, design, data, operations and business areas, bringing people together to deliver reliable, accessible and easy-to-use services.\n\nThe role supports delivery teams, engages with stakeholders and balances customer needs with business priorities. It will help improve Victoria’s public transport ticketing experience, deliver new features and services, and ensure digital products continue to meet the needs of customers and the organisation.\n\nWhat we’re looking for \n\nYou’re someone who:\n\nDrives innovation and continuous improvement, finding new ways to improve services, deliver quality outcomes and exceed customer expectations.\n\nPuts customers first, focusing on service excellence and delivering solutions that meet both current and future needs.\n\nHas strong digital and technological skills, using technology and data to inform decisions, improve services and support business outcomes. You are confident using Excel, including advanced formulas, pivot tables and charts.\n\nDemonstrates strong business and commercial awareness, understanding value for money, investment, procurement and financial risks.\n\nLeads complex projects and develops digital strategies, using sound project management skills and an understanding of emerging technologies and legislative requirements to deliver effective, compliant solutions.\n\nClick here to access the Position Description.\n\nQualifications and experience \n\nYou’ll bring:\n\nTertiary qualifications in digital communications, product/project management or equivalent experience (mandatory).\n\nDemonstrated experience (5 years+) managing digital products in complex organisations (mandatory).\n\nDemonstrated experience managing Agile roadmaps, backlogs and multidisciplinary delivery teams (mandatory).\n\nProven ability to communicate product vision and influence senior stakeholders (mandatory).\n\nExperience delivering multi-channel digital services and system integrations (desirable).\n\nExperience in service design, business analysis or change management (desirable).\n\nExperience leading user validation, iteration reviews and User Acceptance Testing (desirable).\n\nPre-employment checks and employment conditions \n\nRelevant pre-employment screening and reference checks will be required. \n\nApplicants must be an Australian citizen, permanent resident or hold a valid visa or work permit that allows them to undertake the position.\n\nRecipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. \n\nHow to apply \n\nClick Apply to submit your application through our online recruitment platform. You may need to create an account before applying.\n\nApplications close at 5.00pm on THURSDAY 27 Nov 26. \n\nPlease submit:\n\nyour resume; and\n\na cover letter outlining your relevant skills and experience addressing the key selection criteria.\n\nApplications must be submitted through the online portal. We’re unable to accept applications by email or other methods.\n\nFor further information about the role, contact Shannon Purcell, Senior Manager, Digital Products at [email protected]\n\nVPS Redeployees \n\nIf you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details so your redeployment status can be appropriately considered.\n\nLearn more about VPS redeployment.\n\n Salary: $142,790 - $191,084","description_format":"text","description_chars":3877,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Ticketing","Custom Software Development","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-11-12T15:43:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["seen:0","win:early"],"computed_at":"2026-11-13T05:14:52Z"},"pay":null,"html_url":"https://alion.io/job/dtp-digital-product-manager-ticketing","json_url":"https://alion.io/job/dtp-digital-product-manager-ticketing.json","meta":{"generated_at":"2026-11-13T05:14:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11082,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5060},"rest":"https://alion.io/mcp/rest/get_company?id=5060"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdtp-digital-product-manager-ticketing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdtp-digital-product-manager-ticketing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdtp-digital-product-manager-ticketing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dtp-digital-product-manager-ticketing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdtp-digital-product-manager-ticketing"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4174939}},{"tool":"search_jobs","arguments":{"company":"dtpoland.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4174939},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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