{"id":2186497,"url":"https://alion.io/job/duck-creek-technologies-senior-saas-software-release-manager","title":"Senior SaaS Software Release Manager","company":{"id":58538,"name":"Duck Creek Technologies","domain":"duckcreek.com","url":"https://alion.io/company/duck-creek-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":135000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2761},"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Ansible","optional":true},{"name":"ArgoCD","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"CircleCI","optional":true},{"name":"CloudFormation","optional":true},{"name":"Docker","optional":true},{"name":"GCP","optional":true},{"name":"Git","optional":true},{"name":"GitHub","optional":true},{"name":"GitLab","optional":true},{"name":"Grafana","optional":true},{"name":"Helm","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"Prometheus","optional":true},{"name":"Python","optional":true},{"name":"Ruby","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-09T16:36:10Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-29T19:42:36Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.\nWHO WE ARE:\nDuck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.\nAuthenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.\nWe have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.\nIf working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!\nTo learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information - LinkedIn and Twitter.\nTITLE:Senior SaaS Software Release Manager\nWork Location: Bay Area, CA and requires 2 days a week in the office\nWHAT YOU’LL DO:\nA Software Release Manager is a technical leader responsible for architecting, owning, and continuously improving the end-to-end software release system across engineering with a penchant towards bringing in new industry standards and fully support AI-SDLC. They are also responsible for planning, coordinating, and overseeing software releases across engineering teams to ensure timely, predictable, and high-quality delivery. This role manages release schedules, release readiness, branching strategy, deployment coordination, risk tracking, and communication across product, engineering, QA, DevOps, and business stakeholders.\nThe Senior Software Release Manager ensures that release processes are clearly defined, consistently followed, and continuously improved. They help identify release risks, drive issue resolution, coordinate dependencies, and maintain visibility into release status. This role also supports improvements in automation, merge validation, release cadence, and deployment reliability.\nOwn and manage the software release calendar, release milestones, and readiness checkpoints. \nCoordinate release activities across engineering, QA, DevOps, product, and support teams. \nManage/ supervise branching, merge coordination, code freeze, release candidate validation, and deployment readiness. \nIdentify release risks, blockers, and dependencies, and drive them to resolution. \nImprove release cadence, predictability, and quality through process improvements and automation. \nCommunicate release status, risks, timelines, and decisions to stakeholders and leadership. \nEnsure release documentation, approvals, and post-release follow-ups are completed. \nPartner with engineering teams to improve merge validation, build stability, and deployment processes. \nSupport continuous improvement of release governance, tooling, and operational practices. \nDesign, maintain, and evolve branching strategies, merge coordination workflows, and code freeze policies that support both development velocity and release stability. \nArchitect and improve CI/CD pipelines, build automation, and release tooling in partnership with DevOps and engineering teams - driving measurable gains in build stability, deployment reliability, and release cadence\nRequired Skills and Experience \nStrong understanding of AI native software development lifecycle, release management, and deployment processes. \nExperience with branching strategies, CI/CD pipelines, version control, and release automation. \nAbility to coordinate across multiple technical teams and manage competing priorities. \nStrong problem-solving, communication, and stakeholder management skills. \nAbility to manage risk, drive accountability, and maintain release discipline in a complex engineering environment. \nNice to have (highly recommended) Skills and Experience\nTechnical background in DevOps, software engineering, build/release engineering, or systems operations. \nDemonstrated proficiency with modern SaaS release and DevOps tooling; For example: GitHub/GitLab, CI/CD platforms, Docker, Kubernetes, Helm, Argo CD, Terraform, cloud deployment services, feature-flagging, observability, security scanning, and AI-enabled delivery automation \nWHAT YOU’VE DONE\nREQUIRED:\nBachelor’s degree in Computer Science, Information Technology, or a related field. \n7+ years of experience in DevOps, cloud infrastructure management, or a similar role. \nDeep expertise in cloud environments (e.g., AWS, Azure) and infrastructure automation. \nPREFERRED:\nMaster’s degree in a relevant field or equivalent work experience. \nExperience in a global software company or high-volume production environment. \nCertifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer Expert, or similar. \nK nowledge, Skills, Abilities & Behaviors:\nExpertise in cloud computing platforms (AWS, Azure, GCP) and managing cloud-based infrastructure. \nAdvanced knowledge of CI/CD tools like Jenkins, GitLab, or CircleCI, and experience in pipeline automation. \nStrong programming and scripting skills (Python, Bash, Ruby, or similar) for automation tasks. \nProficiency in containerization technologies such as Docker and orchestration platforms like Kubernetes. \nDeep understanding of networking, security, and cloud architecture, including VPCs, firewalls, and load balancing. \nExperience with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Ansible) and version control systems like Git. \nStrong analytical skills with the ability to troubleshoot and resolve complex system issues. \nSolid understanding of software development life cycle (SDLC) and Agile methodologies. \nFamiliarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) for system performance and alerting. \nKnowledge of security protocols, authentication, and data encryption in cloud environments. \nExcellent communication skills, capable of collaborating across teams to ensure smooth operations. \nAbility to work in a fast-paced environment and manage multiple priorities and projects simultaneously. \nStrong attention to detail and ability to develop robust documentation and maintain accurate records. \nA results-driven approach, focused on optimizing performance, efficiency, and scalability. \nCommitment to continuous learning and staying updated on emerging technologies and Release Engineering practices. \nOther:\nTravel: 0-10%\nLocation: Remote US\nWork Authorization: Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position.\nWHAT WE STAND FOR:\nOur global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants - to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.\nWe strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.\nTo learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.\nPlease let us know if you encounter accessibility barriers with our web content by sending an email to .\nPrivacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.\nDuck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency 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