Sr. Finance Analyst

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Sr. Finance Analyst

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences.

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you’ll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.

ABOUT VISTA

Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you’ll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.

POSITION OVERVIEW

The Senior Analyst, Accounts Receivable at Duck Creek Technologies plays a vital role in supporting the invoicing process across the organization. Reporting to the Associate Manager of Accounts Receivable, this position is responsible for assisting in the management of all invoicing tasks, ensuring accuracy and compliance, and facilitating communication with internal teams and external customers. This role is essential for maintaining efficient accounts receivable operations within our global software environment.

WHAT YOU’LL DO

• Assist in managing SaaS invoicing for Software Licensing, Maintenance, and Professional Services.
• Support the project management of invoicing requests and address issues from both internal teams and external customers.

• Collaborate with Project Managers to gather and verify invoicing information.

• Handle routine custom invoicing inquiries with guidance from senior staff.

• Aid in the delivery of invoices to external parties, including integration with third-party systems such as Ariba or Coupa.

• Maintain accurate supporting documentation within Workday Financials.

• Contact customers for overdue invoices and follow up on payment status.

• Identify and report any problems in invoicing processes to senior team members.

• Assist in preparing invoicing reports for internal stakeholders.

• Ensure compliance with company policies and procedures related to accounts receivable.

• Support the Associate Manager with administrative tasks and ad-hoc projects as required.

• Perform all other duties and activities as required.

• Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core values:

• Mission: To empower insurers to reimagine the future of insurance

• Vision: To transform insurance technology, helping insurers be smarter, faster, and more efficient, and ultimately provide the best protection for people and businesses

• Values: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead

WHAT YOU’VE DONE

Education and Work Experience:

• Bachelor's degree or higher or equivalent additional years of experience

• 3+ years of applicable experience

Preferred

• Familiarity with SaaS invoicing processes.

• Experience with financial management systems, such as Workday Financials, Ariba, Coupa, Fieldglass or similar platforms.

Skills, Knowledge, Abilities, and Behaviors

• Strong attention to detail and organizational skills.

• Basic analytical and problem-solving abilities.

• Proficient in Microsoft Excel and general financial reporting tools.

• Good communication skills, both written and verbal.

• Ability to manage multiple tasks and meet deadlines.

• Basic knowledge of accounting principles and revenue recognition standards.

• Ability to work collaboratively within a team environment.

• Customer service orientation with a focus on resolving inquiries.

• Willingness to learn and adapt to new processes and tools.

• Ability to follow established processes and procedures.

• High level of professionalism and integrity.

• Ability to maintain confidentiality of sensitive information.

• Positive attitude and willingness to assist colleagues.

• Effective time management skills.

CORE COMPETENCIES

Our team is built on strong core values that guide how we work and grow together. We prioritize clear and thoughtful communication, fostering open collaboration across diverse perspectives to achieve shared goals. We approach challenges with curiosity and critical thinking, seeking creative solutions while remaining adaptable in a fast-changing environment. We take accountability for our work and outcomes, holding ourselves to high standards of integrity and professionalism. Above all, we are committed to doing the right thing-treating others with respect, embracing continuous learning, and engaging inclusively across cultures and backgrounds.

LEARN MORE

- Company Website - Transforming Insurance with Duck Creek's SaaS Solutions

- Life at Duck Creek - Life at Duck Creek - Duck Creek

- Benefits & Rewards - Wellbeing & Rewards - Duck Creek

LOCATION & WAYS OF WORKING

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their day-to-day work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations.

This role is aligned to a specific location, and you are expected to reside within reasonable proximity to that location. You will partner with your leader to participate in meaningful in-person moments that support team connection, collaboration, and business priorities.

At the start of your employment, your work may be performed remotely, subject to business needs and company guidelines. As our Flying Together approach continues to evolve, you may be expected to transition to a hybrid work arrangement, including working from a designated office location on a schedule determined by your leader and organizational needs.

The Company reserves the right to modify your work arrangement, including location expectations and in-person requirements, based on business needs, organizational policy, or regulatory considerations.

WHAT WE STAND FOR

Our global team values the unique perspectives each employee brings. Our success is driven by an inclusive culture where everyone can learn from one another, regardless of role or background. This collaborative approach helps us continuously improve our products, services, and systems.

Duck Creek is committed to equal opportunity for all employees and applicants, with decisions based on skills, experience, and achievements-without regard to any protected status.

We strive to lead by example in inclusion, diversity, and equity, creating an environment where employees can be their authentic selves. Our values guide us: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead.

To learn more: https://www.duckcreek.com/life-at-duck-creek/

AI STATEMENT

To ensure an equitable and consistent process, candidates are expected to complete all interviews based on their own knowledge and experience. The use of AI tools during interviews is not permitted.

PRIVACY NOTICE

By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data - Refer Privacy Notice

NOTICE

Duck Creek Technologies does not accept agency resumes.