{"id":1182639,"url":"https://alion.io/job/duke-health-laboratory-supervisor","title":"Laboratory Supervisor","company":{"id":14457,"name":"Duke Health","domain":"dukehealth.org","url":"https://alion.io/company/duke-health","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mooresville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":180000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2148},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T07:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T23:49:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.\n Duke Health Lake Norman Hospital\n Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties.\nSummary & Work Performed\nAccountability for day-to-day patient testing activities within the laboratory defined by either single cost center and/or greater than 10 but less than 30 FTEs and/or limited specialized training. Plans, coordinates, and directs testing activities to assure sufficient quantities of supplies, reagents and qualified competent staff are available to meet the standards of care as appropriate for the age of the patients served in a cost-effective manner.\nSupervise the work of laboratory personnel engaged in performing routine and specialized technical procedures, including planning laboratory work, evaluating work performed and handling procedural and technical laboratory problems.\nDevelop and implement quality control programs to ensure reliability of testing procedures, proper function of laboratory equipment and compliance with federal regulations; prepare and maintain applicable records.\nPrepare technical reports reflecting volume of work, procedures utilized and test results; coordinate the preparation of reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.\nParticipate in the development of new medical laboratory procedures and techniques; plan, develop and present workshops. Coordinate student rotations to include instruction in laboratory methods and procedures.\nDesign appropriate work schedules for subordinate employees and plans daily work assignments to maintain an adequate personnel complement for laboratory efficiency. \nSupervise various personnel functions including, but not limited to interviewing, hiring performance appraisals, promotions, transfers, and vacation schedules. Monitor Quality Control, Quality Assurance, Safety, and Inspection Control practices to assure compliance with internal and external regulations.\n*Maintain sufficient inventory of material supplies and equipment for performance of duties; clean and maintain standard laboratory equipment with budgetary guidelines.\n*Utilize various laboratory and hospital information systems and software. \nCommunicate in a professional and courteous manner with patients, family, and other medical personnel as necessary to obtain information for laboratory records, explain procedures, clarify orders, and communicate status. Interact courteously with doctors, nurses and other healthcare providers when answering questions or providing other information.\nResponsibility for the oversight of the ancillary testing program including quality control, quality assurance, and development of policies and procedures. Interprets accrediting agencies standards or guidelines for ancillary testing program and translates requirement into policies and procedures; initiates corrective action as soon as deficiency is identified; completes checklist and other information sheets required and coordinates on-site inspection of sections for which responsible.\nProvide advanced problem solving, troubleshooting, interpretation/consultation, verification of specimen quality and test results. Stay abreast of and execute latest technical and management developments including new lab procedures. \nDemonstrate decision-making abilities in all aspects of performance\nKnowledge, Skills and Abilities\nThorough knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling. \nConsiderable knowledge of laboratory equipment, instrumentation and terminology\nConsiderable knowledge of the clinical laboratory procedures \nConsiderable knowledge of regulatory agencies standards\nAbility to develop and refine procedures\nAbility to maintain effective reporting procedures and control workflow\nAbility to make accurate observations and written reports of test results\nAbility to train, orient and evaluate the job performance of various laboratory personnel\nAbility to maintain effective working relationships with other employees.\nAbility to maintain inventory control systems and make budgetary projections\nAbility to schedule adequate numbers of competent staff on a day to day basis\nLevel Characteristics\nResponsibility for day-to-day supervision and/or oversight of the laboratory operation and personnel performing testing and reporting test results.\nFormulate goals and/or recommend policy, assign objectives, and establish standards of practice. Provide direct supervisionof all high complexity testing and maintain contact with laboratory at all times either with on site presence or via pager.\nMonitor testing to ensure that acceptable levels of analytic performance are maintained. \nCheck personnel to assure competence prior to test reporting\nAll aspects of Proficiency testing are properly followed, reviewed and remedial action is taken and documented following failures \nQuality assurance and Quality Control programs are established, maintained and are effective in identifying problems.\nProcedure manuals are available and have been reviewed annually by director, manager, supervisor or analytical specialist.\nResponsibilities delegated from the director or technical supervisor include: \nAssure remedial action is takenand documented whenever tests systems deviate from established performance specifications \nReview and document proficiency testing and follow up on outliers.\nEnsure that patient testing results are not reported until corrective action has been taken and the test system is functioning properly\nParticipate in the annual evaluation, competency testing and documentation for all testing personnel Receive, review and prepare technical reports reflecting volume of work, procedures utilized and test results; coordinate the preparation of reports and analyses setting forth progress, adverse trends and appropriate corrective action. \nAssist in the annual validation of the Electronic Laboratory Manual.\nWithin the clinical laboratories we embrace Duke’s purpose,placing the patient at the center of everything we do. \nWe do this by demonstrating behaviors that focus on delivering patient- and family- centered care and embodying the values that promote a positive work culture.\nWe expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging.\nMinimum Qualifications\nEducation\nBachelor's degree in Medical Technology or related field OR has met the minimal education and experience requirements as outlined by a nationally recognized Med Tech certifying body. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director as long as minimal CLIA requirements are met by the employee for the tasks being performed.\nExperience\n5 years full time experience as a medical technologist in a clinical laboratory setting.\nDegrees, Licensures, Certifications\nASCP (American Society for Clinical Pathology)\nNCA or equivalent\nDuke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.\nDuke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.\nEssential Physical Job Functions: \nCertain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.","description_format":"text","description_chars":8737,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Clinics"],"lifecycle":[{"event":"open","at":"2026-09-24T14:26:31Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":31,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-09-25T01:31:28Z"},"pay":null,"html_url":"https://alion.io/job/duke-health-laboratory-supervisor","json_url":"https://alion.io/job/duke-health-laboratory-supervisor.json","meta":{"generated_at":"2026-09-25T01:31:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1550,"day_limit":5000,"remaining_today":3450,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}