{"id":2546972,"url":"https://alion.io/job/duradigital-legacy-platform-support-engineer","title":"Legacy Platform Support Engineer","company":{"id":4422591,"name":"Dura Digital","domain":"duradigital.com","url":"https://alion.io/company/duradigital","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Incident Management","optional":false},{"name":"MS SQL","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"Agile","optional":true},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"C#","optional":true},{"name":"Git","optional":true},{"name":"Jira","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-07-28T00:00:00Z","employer_posted_date":"2026-07-28","last_verified_at":"2026-10-15T12:43:16Z","board_verified":true,"closed_at":null,"days_open":79,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":79},"description":"About the role\nWe are looking for a Legacy Application Support Engineer to join Dura Digital’s Digital Engineering Studio and support business-critical applications within complex operational environments.\nThis role focuses on the maintenance, troubleshooting, enhancement, and ongoing support of legacy desktop and service-based applications used across industrial, loading, shipping, and operational processes.\nYou will work directly with business users, technical teams, and operational stakeholders to diagnose issues across interconnected environments, including applications, databases, Windows systems, hardware devices, and third-party integrations.\nThis role is well suited for someone who enjoys solving complex production issues, working across both software and infrastructure components, and supporting applications that are essential to day-to-day business operations.\nWhat you will do\nSupport, maintain, and enhance legacy applications built with VB.NET and SQL Server.\nTroubleshoot production issues across connected application and operational environments.\nInvestigate incidents, identify root causes, and implement effective long-term solutions.\nSupport Windows Forms desktop applications and Windows service-based applications.\nWrite and optimize T-SQL queries, stored procedures, and database scripts.\nMonitor and troubleshoot integrations with OPC services and other IT/OT systems.\nDiagnose issues involving Windows operating systems, RFID scanners, printers, FTP processes, and other connected devices.\nCollaborate directly with end users to understand issues, communicate progress, and validate solutions.\nParticipate in application deployments, testing, production validation, and ongoing system improvements.\nMaintain technical documentation, support procedures, and application knowledge.\nWork closely with business, technical, and operational teams to ensure application reliability and continuity.\nWhat you bring - Core requirements\nProfessional experience supporting and maintaining enterprise applications in production environments.\nHands-on experience with VB.NET.\nStrong experience with Microsoft SQL Server and T-SQL.\nExperience supporting Windows Forms desktop applications and Windows services.\nStrong troubleshooting and root cause analysis skills.\nExperience working with Windows operating systems and connected technical environments.\nAbility to communicate directly and effectively with end users and client stakeholders in English.\nExperience working with incident management, production support, and application maintenance processes.\nProficiency with version control tools such as Git.\nExperience working in Agile environments and with tools such as Jira or Azure DevOps.\nNice to have\nExperience with IT/OT integrations and OPC services.\nExperience supporting industrial, manufacturing, logistics, transportation, or operational systems.\nFamiliarity with RFID scanners, printers, FTP processes, and hardware-integrated applications.\nKnowledge of wholesale loading and shipping processes for rail or truck transportation.\nExperience with application monitoring, deployments, and production validation.\nFamiliarity with ServiceNow or similar incident management platforms.\nWhat will make you successful\nYou are comfortable working with legacy technologies and complex interconnected systems.\nYou take ownership of issues from investigation through resolution.\nYou communicate clearly with both technical and non-technical stakeholders.\nYou remain calm and methodical when troubleshooting production incidents.\nYou understand the importance of reliability, documentation, and business continuity.","description_format":"text","description_chars":3637,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T17:06:10Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.357,"p_room":0.28,"age_days":79,"expected_fill_days":33,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/duradigital-legacy-platform-support-engineer","json_url":"https://alion.io/job/duradigital-legacy-platform-support-engineer.json","meta":{"generated_at":"2026-10-15T13:15:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20450,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422591},"rest":"https://alion.io/mcp/rest/get_company?id=4422591"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fduradigital-legacy-platform-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fduradigital-legacy-platform-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fduradigital-legacy-platform-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/duradigital-legacy-platform-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fduradigital-legacy-platform-support-engineer"}]}