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Salary
$50k per year
Location
In office (Oakland)
Seniority
Middle · 3+ years exp
Employment
Contractor
Overview
Company
Impact
Profile match
Dutch offers online veterinary care, connecting pet owners to licensed vets by video for dermatology, anxiety and other chronic conditions. Prescriptions are shipped to the owner as part of a membership rather than billed per visit. The service is aimed at issues that would otherwise mean repeated trips to a clinic.

What You’ll Be Doing

  • Engaging with clients: Connect with pet owners via in-person comms, providing support, education, and guidance on their pets’ health and well-being
  • Vaccine administration: Administer canine and/or feline vaccines
  • Medical-record documentation: Appropriately update patient records
  • Collaborating cross-functionally: Provide feedback to improve processes, systems, and workflows
  • Participating in training and process improvement: Contribute to telehealth initiatives, compliance, and team development
  • Delivering top-tier client care: Provide empathetic, high-quality service while following clinical protocols and adapting to each case
  • Thriving in a fast-paced environment: Continuously learn and improve your skills to deliver excellent care
  • Growing: Opportunities to grow over time; responsibilities may expand to include more advanced clinical support and virtual care workflows

What You Bring to the Team

  • Passion for veterinary care: Driven to provide high-quality, empathetic support to pet parents
  • Strong communication skills: Confident in client education and collaborating with doctors and teammates
  • Independent and proactive: Manage priorities and tasks effectively with minimal supervision
  • Continuous learner: Eager to grow professionally and take on new challenges in telehealth
  • Tech-savvy and organized: Comfortable navigating multiple computer programs, EMRs, and telehealth platforms
  • Remote-ready: Comfortable sitting/standing at a computer for extended periods
  • Schedule & Availability: This position primarily requires weekend availability, with occasional weekday shifts as needed.

Qualifications

  • Credentialed Veterinary Technician (LVT, CVT, RVT)
  • 2-3+ years of clinical experience in small animal veterinary medicine; emergency or specialty experience is a plus
  • Empathetic, organized, and adaptable to a fast-paced, remote-first environment
  • Proper vaccine handling, storage, and reconstitution
  • SC/IM administration techniques
  • Proper vaccine/site selection
  • Sharps safety and appropriate disposal
  • Emergency response and basic CPR procedures
  • Comfortable with safe restraint and handling of dogs and cats
  • Able to recognize and appropriately respond to potential vaccine reactions and other medical concerns
  • Strong understanding of veterinary medical records and documentation
  • Ability to work under the supervision and protocols of a licensed veterinarian
  • Previous vaccine clinic, wellness, general practice, shelter, or high-volume veterinary experience preferred

What Makes This Role Unique

  • Flexible scheduling - Scheduling that fits your life
  • Contract role - Temp-to-hire
  • Pay per consult - Average $25/hour, depending on experience
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