{"id":2109009,"url":"https://alion.io/job/dutchbros-freight-and-logistics-manager","title":"Freight and Logistics Manager","company":{"id":1802497,"name":"DutchBros","domain":"dutchbros.com","url":"https://alion.io/company/dutchbros","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rio de Janeiro, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":108000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2162},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-08T21:32:33Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-28T01:39:30Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.\nPosition Overview:\nThe Manager, Freight & Logistics owns how product moves across the Dutch Bros network: inbound freight from suppliers and the roasting facility into our distribution centers, and outbound delivery from those centers to more than 1,200 shops. The role is accountable for freight cost, transportation mode and lane strategy, carrier and 3PL performance, and the analytics that hold our distribution partners to measurable standards. It is the enterprise subject matter expert on freight, and a critical enabler of a network on the path to 2,029 shops by 2029. Success looks like shops that never run out, freight cost per case that improves year over year, and capacity secured ahead of growth rather than in reaction to it. \nJob Qualifications:\nBachelor's degree in Business, Supply Chain Management, or a related field, or equivalent experience, required\nMinimum of 3 years experience in supply chain management, planning, purchasing, or logistics\nProven experience in 3rd party vendor management\nExperience in ERP systems\nProficient with Excel, Google Suite, Outlook and Microsoft D365\nAbility to meet deadlines and manage numerous projects, simultaneously\nAbility to effectively communicate shared goals and outcomes across teams\nAbility to think critically and problem solve with numbers \nStrong written and verbal communication skills with experience communicating with outside vendors \nAbility to support vendor/distributor needs in various time zones\nLocation Requirement: \nThis role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.\nKey Result Areas (KRAs):\nFreight Network & Mode Strategy\nOwn the design and continuous optimization of the freight and logistics network, including lane structure, mode selection, delivery frequency, routing guides, and inventory positioning across distribution centers.\nRefresh the network model at least annually and run scenario analysis on every material change to DC footprint, delivery cadence, or market entry, quantifying cost-to-serve and service impact before decisions are made.\nBuild and maintain the routing guide and mode strategy across truckload, LTL, intermodal, parcel, and refrigerated freight, targeting 95%+ trailer cube or weight utilization on outbound loads.\nDevelop backhaul, consolidation, and vendor-managed inbound programs to convert supplier-prepaid freight to collect where it lowers landed cost.\nCarrier & Partner Management\nManage carrier and 3PL relationships end to end: rate agreements, routing guide compliance, tender acceptance, capacity commitments, and issue escalation.\nPublish monthly carrier and distribution partner scorecards, and lead quarterly business reviews with the partners representing 80%+ of freight spend\nLead competitive sourcing activity on a defined cycle: full freight RFP every 12, 24 to 36 months, annual rate benchmarking, and pilots of new delivery or logistics models.\nSupport the VP, Distribution in top-to-top alignment with partners on strategy, performance, and improvement opportunities, and in contract negotiation and renewal.\nService & Quality\nAggregate and analyze partner service data to ensure continuous, on-time product availability to every shop, holding the network to defined fill rate, on-time delivery, and order accuracy targets.\nUse predictive and historical KPIs to drive fact-based improvement in delivery quality, with documented root-cause analysis and corrective action on any measure that misses target two consecutive months.\nOwn the freight side of shop escalations, acknowledging within one business day and closing 95%+ of cases within five business days.\nOversee the process for over, short, and damaged (OS&D) claims and cold-chain exceptions.\nCost & Commercial Performance\nManage freight cost and revenue centers, delivering measurable value to shops while protecting service levels.\nBuild and manage the annual freight and logistics budget, landing the year within 2% of plan on a cost-per-case basis.\nIdentify, quantify, and deliver an annual savings pipeline of 3 to 5% of addressable freight spend through mode shift, lane and network optimization, consolidation, and rate action.\nOwn freight audit and payment: maintain 98%+ invoice accuracy, control accessorial and fuel surcharge exposure, and recover billing errors.\nModel the operating and financial impact of network changes, freight and fuel market shifts, and partner rate proposals, and forecast freight cost per case monthly with a variance explanation.\nGrowth & New Shop Support\nEnsure the freight network, systems, and partners are ready to support menu innovation, new market entry, and unit growth with zero opening delays attributable to freight.\nEstablish delivery service and lane coverage for every new shop and new market ahead of opening, including the parallel flow of equipment, fixtures, and smallwares.\nIdentify, develop, and lead new process and system implementations, including TMS capability, freight visibility, and automated reporting, so the function scales ahead of growth without adding headcount proportionally.\nAnalytics, Systems & Collaboration\nBuild and maintain the freight and logistics reporting suite in Power BI, replacing manual reporting with automated dashboards refreshed at least weekly.\nServe as the enterprise subject matter expert on freight and logistics, supporting other functions as needed.\nPartner across Supply Chain, Operations, Finance, Marketing, and Development on cross-functional initiatives that affect shop performance.\nCommunicate clearly to internal and external stakeholders at every level, from shop teams to the executive team.\nMaintain professional relationships with external supply chain stakeholders and represent Dutch Bros in relevant industry groups.\n· Perform all duties ethically and in accordance with company policies, handling confidential information with discretion.\nSkills:\nAdaptable\nBudgetary Responsibility \nProject Management \nCollaborative\nCommunication\nDelegation\nConflict Management \nPhysical Requirements\nIn-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions\nMust be able to collaborate in-person with occasional impromptu in-person meetings \nOffice Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels\nMobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds\nHearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.\nReading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.\nVision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.\nTechnology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. \nEffective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.\nCompensation:\nDOE\nIf you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!","description_format":"text","description_chars":8182,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics"],"lifecycle":[{"event":"open","at":"2026-10-08T21:32:33Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.685,"p_room":0.45,"age_days":18,"expected_fill_days":12,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/dutchbros-freight-and-logistics-manager","json_url":"https://alion.io/job/dutchbros-freight-and-logistics-manager.json","meta":{"generated_at":"2026-10-28T03:49:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4992,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1802497},"rest":"https://alion.io/mcp/rest/get_company?id=1802497"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdutchbros-freight-and-logistics-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdutchbros-freight-and-logistics-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdutchbros-freight-and-logistics-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dutchbros-freight-and-logistics-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdutchbros-freight-and-logistics-manager"}]}