# Product Support Specialist

About Dutchie Founded in 2017, Dutchie is an all-in-one technology platform powering the cannabis industry with Point of Sale, E-commerce, Payments, and Loyalty & Marketing. Through our technology, we’re helping cannabis businesses start, operate, and grow with confidence. With software that simplifies their operations, our customers can focus on what matters most-bringing the benefits of cannabis safely to consumers. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and

- **Id**: 3991221
- **Url**: <https://alion.io/job/dutchie-product-support-specialist-2>
- **Role**: Support
- **Role family**: Support
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-11-09T21:59:10Z
- **Employer posted date**: 2026-11-09
- **Last verified at**: 2026-11-10T04:34:49Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 7198
- **Description truncated**: no
- **Benefits**: Equity, Stock options
- **Relocation offered**: no
- **Industries**: POS Systems, Cannabis & CBD

## Company

- **Id**: 5761
- **Name**: Dutchie
- **Domain**: dutchie.com
- **Url**: <https://alion.io/company/dutchie>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Remote working hours

- **Label**: PST
- **Utc offset min**: \-8
- **Utc offset max**: \-8

## Salary

- **Min**: 24
- **Currency**: USD
- **Period**: hour
- **Usd annual**: 48000

## Technologies

- **AI Agents** — Optional: no
- **Google Workspace** — Optional: no
- **Slack** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-09T23:29:04Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 43
- **Reasons**: conf:2, win:early
- **Computed at**: 2026-11-10T06:52:35Z

## Pay

- **Stated usd annual**: 48000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.