{"id":685469,"url":"https://alion.io/job/duvo-pre-sales-engineer-euuk-based-remote","title":"Pre-sales Engineer (EU/UK Based - Remote)","company":{"id":673327,"name":"Duvo","domain":"duvo.ai","url":"https://alion.io/company/duvo","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":88,"open_postings":14,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":99,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["DE","FR","GB","AT","BE","BG","HR","CY","CZ","DK","FI","HU","IE","IT","NL","PL","RO","ES","SE","EE","GR","LV","LT","LU","MT","PT","SK","SI"],"hiring_countries_total":28,"salary":{"min":100000,"max":250000,"currency":"EUR","period":"year","gross":null,"usd_annual":280170},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Agentic Workflows","optional":true},{"name":"Function Calling","optional":true},{"name":"JavaScript","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true},{"name":"Tool Use","optional":true}],"status":"live","first_seen_at":"2026-07-24T09:57:28Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-10-12T10:35:26Z","board_verified":true,"closed_at":null,"days_open":80,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":79},"description":"About Duvo\nDuvo helps large retailers and consumer-goods companies redesign and automate the operational processes that sit between systems and teams. Our agents execute the work end to end across ERPs, portals, inboxes, spreadsheets and phone calls, write the result back to the system of record, and provide evidence of what changed.\nOur customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR.\nAbout the role\nEnterprise operations still depend on people moving work across ERPs, portals, spreadsheets, email, and phone calls. Duvo maps how these workflows really operate, redesigns the process, and uses AI agents to run the better version end to end - working through APIs and secure browser sessions, requesting approval when needed, writing verified changes back to core systems, and producing proof of what happened.\nWe focus on complex operational workflows in retail and consumer goods: supply chain, procurement, category management, merchandising, finance, and supplier management. Duvo raised a $15M seed round led by Index Ventures, with Northzone and Credo Ventures participating.\nWe're growing the pre-sales team to keep pace with demand - you'll join an existing team, working closely with Account Executives in your region.\nThis role sits between sales and engineering. You own the technical story in a deal, run the workshops with the customer's ops and IT people, and design the pilot that gets us from \"this looks interesting\" to a signed contract. You work closely with Account Executives in your region, report directly to Tom, and hand off cleanly to Forward Deployed Engineering once a pilot is signed.\nThis is a senior individual contributor role - you won't have direct reports, but you'll shape the pre-sales playbook the team runs on.\nWhat you'll do\nRun discovery and process mapping with customer teams - systems, handoffs, exceptions, approvals - and turn it into a pilot scope with a clear Definition of Done.\n\nConnect the proposed solution to measurable business outcomes: margin, availability, working capital, revenue, or cycle time.\n\nBuild and demo pilots against the customer's own workflow, data shape, approval rules, and write-back targets. No generic decks.\n\nOwn the technical evaluation: security review, integration sizing, RFPs, architecture questions, and IT objections. Bring in Product or Engineering only when you genuinely need them.\n\nGuide customers through early platform testing - kickoffs, first workflow captures, and resolving issues before they stall the evaluation.\n\nPush back on scope, timelines, or success metrics that won't work - good judgment beats saying yes.\n\nStay in the deal through pilot delivery, then hand it over cleanly to Forward Deployed Engineering so what was sold is what gets built.\n\nBuild reusable demo assets, runbooks, and discovery patterns that make the whole team faster.\n\nWho you are\n5+ years in pre-sales, solutions engineering, applied AI, enterprise automation, or forward-deployed work, selling or delivering into enterprise operations, IT, or finance buyers. Retail or consumer goods experience is a plus.\n\nHands-on with modern AI systems - LLMs, agentic workflows, tool use, evaluation, and their practical limits - not just conversant in the concepts.\n\nStrong process discovery and systems thinking - you can understand an unfamiliar operation and find the leverage points.\n\nComfortable with APIs, JSON, webhooks, SQL, and light Python or JavaScript. You don't need to be a software engineer, but you can investigate and prototype.\n\nStrong commercial judgment - you qualify use cases, size value, spot a buying signal, and know when to escalate.\n\nExcellent communication - you shift altitude quickly between operators, architects, and executives, and explain complex systems in plain English.\n\nA track record of crisp, discovery-led demos rather than long product monologues.\n\nFluent English. Willingness to travel to customer sites.\nYou'll thrive here if you're\nCustomer-obsessed, commercially aware, and comfortable operating in ambiguity.\n\nFast and hands-on - you build the proof instead of waiting for a perfect spec.\n\nLow ego, high standards - you listen closely and change your view when the evidence changes.\n\nHonest about feasibility and risk, even when the answer is uncomfortable.\n\nCalm under pressure when a live demo or integration doesn't behave as expected\n\nWhat we offer\nCompetitive salary and equity. We share the range on the first call.\n\nSeed-stage company backed by Index Ventures ($15M seed). Our founder and\nCEO is Tom Cupr, who previously founded one of Europe's largest online grocery\nretailers.\n\nYou're the first pre-sales hire in your region. The function is yours to build.\n\nRemote across Europe / the US, with travel to customer sites in your region and a\nteam offsite once a quarter.\n\nHow we hire\nScreening call.\n\nHiring manager interview\n\nCase study\n\nFinal round\n\nWe aim to close the process in under three weeks.\nIf this is the kind of problem you want to spend your time on, get in touch.","description_format":"text","description_chars":5255,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"region"},{"name":"France","iso":"FR","kind":"region"},{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Austria","iso":"AT","kind":"region"},{"name":"Belgium","iso":"BE","kind":"region"},{"name":"Bulgaria","iso":"BG","kind":"region"},{"name":"Croatia","iso":"HR","kind":"region"},{"name":"Cyprus","iso":"CY","kind":"region"},{"name":"Czech Republic","iso":"CZ","kind":"region"},{"name":"Denmark","iso":"DK","kind":"region"},{"name":"Finland","iso":"FI","kind":"region"},{"name":"Hungary","iso":"HU","kind":"region"},{"name":"Ireland","iso":"IE","kind":"region"},{"name":"Italy","iso":"IT","kind":"region"},{"name":"Netherlands","iso":"NL","kind":"region"},{"name":"Poland","iso":"PL","kind":"region"},{"name":"Romania","iso":"RO","kind":"region"},{"name":"Spain","iso":"ES","kind":"region"},{"name":"Sweden","iso":"SE","kind":"region"},{"name":"Estonia","iso":"EE","kind":"region"},{"name":"Greece","iso":"GR","kind":"region"},{"name":"Latvia","iso":"LV","kind":"region"},{"name":"Lithuania","iso":"LT","kind":"region"},{"name":"Luxembourg","iso":"LU","kind":"region"},{"name":"Malta","iso":"MT","kind":"region"},{"name":"Portugal","iso":"PT","kind":"region"},{"name":"Slovakia","iso":"SK","kind":"region"},{"name":"Slovenia","iso":"SI","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Workflow & Process Automation (RPA, BPM)","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-11T00:12:31Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.86,"p_room":0.6,"age_days":79,"expected_fill_days":99,"reasons":["conf:2","win:late","crowd:"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":280170,"is_top_pay":true},"html_url":"https://alion.io/job/duvo-pre-sales-engineer-euuk-based-remote","json_url":"https://alion.io/job/duvo-pre-sales-engineer-euuk-based-remote.json","meta":{"generated_at":"2026-10-12T14:39:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23059,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673327},"rest":"https://alion.io/mcp/rest/get_company?id=673327"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fduvo-pre-sales-engineer-euuk-based-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fduvo-pre-sales-engineer-euuk-based-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fduvo-pre-sales-engineer-euuk-based-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/duvo-pre-sales-engineer-euuk-based-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fduvo-pre-sales-engineer-euuk-based-remote"}]}