{"id":714819,"url":"https://alion.io/job/dv-trading-trade-desk-support-engineer","title":"Trade Desk Support Engineer","company":{"id":716060,"name":"DV Trading","domain":"dvtrading.co","url":"https://alion.io/company/dv-trading","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":23,"ghost_share":0,"stale_share":0.13,"repost_share":0,"time_to_fill_p50_days":103,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":135000,"currency":"USD","period":"year","gross":null,"usd_annual":135000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"Grafana","optional":false},{"name":"InfluxDB","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"MySQL","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-05-04T19:30:44Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-21T16:16:09Z","board_verified":true,"closed_at":null,"days_open":169,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":169},"description":"About Us:\nFounded 20 years ago and headquartered in Chicago, the DVGroup of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DVTrading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DVgroup affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.\nOverview: \nWe are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level support of service requests/incidents in a professional and timely manner. Customer service and production support are the most important aspects of this role.\nJob Responsibilities:\nMonitoring and alerting of critical trading system environments\nProactive identification and resolution of production issues\nDevelopment of tools and driving efficiency/stability improvements/ automation with scripting\nTroubleshooting and resolution of complex systems issues\nProduction Deployments of all infrastructure components\nOff hours pager support on a rotating schedule\nRequirements:\nMinimum 3 years of relevant experience \nStrong working knowledge of UNIX environment/Unix commands\nDatabase knowledge with sql - MySQL, InfluxDB\nStrong scripting knowledge - Python/Bash\nMinimum B.S. in Computer Science or equivalent\nExcellent interpersonal and communication skills are essential\nAbility to switch and track various ongoing tasks and issues is required\nAttention to detail in problem solving\nAbility to work under pressure within a dynamic trading environment\nAbility to work independently and collaboratively within a team\nPreferred: \nExperience using Jira as a ticket/work request system\nExperience using Grafana/InfluxDB/Icinga\nLinux desktop support experience\nExperience with version control systems such as git/puppet\nNetwork troubleshooting and analysis experience\nBenefits:\nDiscretionary bonus eligibility\nMedical, dental, and vision insurance\nHSA, FSA, and Dependent Care Options\nEmployer Paid Group Term Life and AD&D insurance\nVoluntary LTD, Life & AD&D insurance\nFlexible Vacation policy\nRetirement plan with employer match\nDVis not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DVshould submit resumes in response to DV’s posted positions. All resumes submitted by search firms to DVvia e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DVis proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.\nThe range below reflects the expected base salary for this position. It represents a good-faith estimate of the base pay we anticipate offering, with actual compensation determined by your experience, education, skills, and performance throughout the interview process. This role is also eligible for a discretionary bonus (at DV Trading's discretion) and DV Trading's benefits package, including the benefits listed above.\nBase Salary Range\n$110,000—$135,000 USD","description_format":"text","description_chars":3383,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible vacation policy","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hedge Funds & Alternative Investments"],"lifecycle":[{"event":"open","at":"2026-09-11T05:42:02Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.652,"p_room":0.36,"age_days":169,"expected_fill_days":103,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":135000,"is_top_pay":true},"html_url":"https://alion.io/job/dv-trading-trade-desk-support-engineer","json_url":"https://alion.io/job/dv-trading-trade-desk-support-engineer.json","meta":{"generated_at":"2026-10-21T19:30:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27659,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":716060},"rest":"https://alion.io/mcp/rest/get_company?id=716060"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdv-trading-trade-desk-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdv-trading-trade-desk-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdv-trading-trade-desk-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dv-trading-trade-desk-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdv-trading-trade-desk-support-engineer"}]}