{"id":2428644,"url":"https://alion.io/job/dvcr-receptionist","title":"Receptionist","company":{"id":4423043,"name":"Diversicare Healthcare Services Inc.","domain":"dvcr.com","url":"https://alion.io/company/dvcr","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Franklin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":78000,"period":"year","method":"role_country_seniority_unknown","sample_n":8841},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T08:18:30Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T08:38:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nAt Diversicare, we are on a mission to improve every life we touch by providing exceptional healthcare and exceeding expectations. We believe that caring for our team members is just as important as caring for our residents. Guided by our core values of Integrity, Excellence, Compassion, Teamwork, and Stewardship, we provide high-quality post-acute and long-term care across 43 centers in five states.\nAbout the Role\nThe Receptionist / Administrative Assistant serves as an important first point of contact for Diversicare and provides general administrative support to the Support Center. This position helps create a welcoming, professional, and service-oriented experience for team members, visitors, vendors, and others who interact with Diversicare.\nThe position is responsible for answering and directing telephone calls, greeting and assisting visitors, coordinating incoming and outgoing mail and deliveries, assisting with scheduling and meetings, and providing general administrative support to departments and leaders throughout the organization.\nThe Receptionist / Administrative Assistant may also provide administrative and coordination support to Diversicare's Internal Communications team, including helping prepare, organize, distribute, and maintain internal communications.\nThe successful candidate will demonstrate professionalism, dependability, discretion, strong organizational skills, and a commitment to Diversicare's mission to Improve Every Life We Touch by providing exceptional healthcare and exceeding expectations.\nResponsibilities\nReception and Visitor Support\nServe as a welcoming and professional first point of contact for visitors to the Diversicare Support Center.\nGreet visitors, determine the purpose of their visit, and notify or direct them to the appropriate team member or department.\nMaintain a professional and welcoming reception area.\nAssist with visitor sign-in, identification, access, and other established office procedures.\nRespond appropriately to routine visitor questions and requests for information.\nMaintain awareness of scheduled meetings, visitors, interviews, and other activities occurring within the Support Center.\nTelephone and General Communication\nAnswer incoming telephone calls promptly and professionally.\nDetermine the nature of calls and route callers to the appropriate individual or department.\nProvide routine information when appropriate and take accurate messages when necessary.\nDemonstrate courtesy, patience, professionalism, and sound judgment when interacting with callers.\nAssist with maintaining internal telephone, contact, or distribution information as assigned.\nMail, Packages, and Deliveries\nReceive, sort, and distribute incoming mail and packages.\nCoordinate outgoing mail, overnight shipments, and courier services as needed.\nNotify team members of deliveries or packages requiring attention.\nMaintain appropriate records for shipments or deliveries when required.\nAssist with distributing materials throughout the Support Center.\nScheduling and Meeting Support\nAssist with scheduling meetings, appointments, conference rooms, and other activities.\nHelp coordinate meeting logistics, including room preparation, materials, technology, and refreshments when appropriate.\nAssist leaders and departments with calendar-related administrative tasks as assigned.\nHelp prepare meeting materials and distribute information to participants.\nSupport special meetings, leadership events, training programs, and other organizational activities as needed.\nGeneral Administrative Support\nProvide administrative assistance to Support Center departments and leaders as assigned.\nPrepare, proofread, copy, scan, organize, and distribute documents and materials.\nAssist with data entry, spreadsheets, presentations, correspondence, and routine reports.\nMaintain electronic and paper files in an organized and confidential manner.\nOrder, organize, and maintain office and meeting supplies as assigned.\nAssist with special projects and other administrative needs.\nHelp maintain shared administrative resources and common areas.\nHandle confidential or sensitive information with appropriate discretion.\nInternal Communications Support\nAs needed, the Receptionist / Administrative Assistant may provide support to the Internal Communications team. Responsibilities may include:\nAssisting with the preparation and distribution of internal announcements, newsletters, emails, and other communications.\nGathering information, photographs, or materials for internal communications.\nProofreading communications for basic grammar, spelling, formatting, and consistency.\nMaintaining communication calendars, distribution lists, files, photographs, or other resources.\nAssisting with employee recognition communications and organizational announcements.\nHelping coordinate materials associated with company events, celebrations, leadership meetings, and team member engagement initiatives.\nPosting or distributing approved communications through established internal channels.\nProviding administrative assistance for special communication projects and campaigns.\nCustomer Service and Organizations Expectations\nRepresent Diversicare in a professional, welcoming, and positive manner.\nDemonstrate a service-oriented approach when interacting with team members, leaders, residents and family members when applicable, vendors, applicants, visitors, and members of the public.\nBuild effective working relationships across departments and levels of the organization.\nMaintain confidentiality regarding team member, business, resident, and organizational information.\nDemonstrate reliability and consistent attendance during the established Monday-through-Wednesday work schedule.\nExercise good judgment and appropriately escalate questions or concerns.\nSupport a collaborative workplace and willingly assist with responsibilities outside the normal routine when business needs require.\nQualifications\nEducation\nHigh school diploma or equivalent required.\nAdditional administrative, business, or office-related education or training preferred.\nExperience\nPrevious receptionist, administrative assistant, office support, customer service, or similar experience preferred.\nExperience in healthcare, skilled nursing, senior living, or a multi-location organization is helpful but not required.\nExperience supporting internal communications, employee communications, events, or similar activities is a plus.\n(EOE)","description_format":"text","description_chars":6476,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T08:18:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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