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Experience in the finance, banking, or insurance industry is preferred.\nBachelor’s or Master’s degree in Information Technology, Engineering, or Finance/Banking (with strong IT orientation).\n ITIL certification is an advantage.\nStrong IT foundation (application development or infrastructure).\nUnderstanding or hands-on experience with data feeding tools such as MQ and FTPs.\nUnderstanding or hands-on experience with KornShell scripting.\nKnowledge of SQL (preferably Oracle); able to execute standard queries (SELECT, UPDATE).\nFamiliarity with incident and problem management processes, ideally within a regulated industry.\nExperience using IT ticketing systems such as Remedy, ServiceNow, or JIRA, including reporting and analysis.\nSupport business operations by resolving functional or technical issues through system configuration or coordination with IT and external vendors.\nManage and resolve technical incidents (both minor and major) in accordance with organizational processes and SLAs.\nMonitor and analyze root causes of production disruptions, and recommend preventive measures to reduce recurrence.\nPerform daily operational checks and functional testing of applications within assigned business areas.\nMaintain clear and consistent communication with business users, IT teams, and operational risk functions.\nParticipate in change management and release planning to assess and mitigate potential production risks.\nCoordinate and execute testing and sanity checks during change windows or weekend releases.\nUpdate and enhance documentation, procedures, and knowledge bases for production-related incidents and resolutions.\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\nRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. 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