{"id":156770,"url":"https://alion.io/job/dxc-technology-enterprise-architect-insurance-smart-apps","title":"Insurance Smart Apps Platform Architect","company":{"id":88,"name":"DXC Technology","domain":"dxc.com","url":"https://alion.io/company/dxc-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":177,"ghost_share":0,"stale_share":0.842,"repost_share":0.017,"time_to_fill_p50_days":29,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charleston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":131000,"max_usd":245000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1500},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"GraphQL","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"ITSM","optional":true}],"status":"live","first_seen_at":"2026-07-09T00:00:00Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-10-30T10:03:52Z","board_verified":true,"closed_at":null,"days_open":113,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":112},"description":"Job Description:\nDXC Technology is a trusted global technology services partner that helps the world's leading enterprises and public sector organizations modernize, optimize, and innovate. By combining deep industry expertise with AI-powered solutions, cloud technologies, and managed services, we help our clients accelerate business outcomes and navigate continuous change.\nWithin DXC, Insurance Software & Business Process Services (ISB) empowers insurers worldwide to modernize and operate their core business with confidence. As a global leader in insurance technology, we deliver market-leading software and AI-driven solutions across policy administration, claims, billing, digital engagement, and analytics for Life & Annuity, Property & Casualty, and Specialty insurance markets.\nWhen you join our team, you'll help shape the platforms that power some of the world's largest insurers-transforming the policy, underwriting, and claims experiences relied upon by millions of customers every day.\nThe Opportunity\nWe are seeking an experiencedInsurance Smart Apps Platform Architect to define and lead the architecture strategy for Assure™ Smart Apps across the ServiceNow ecosystem and the broader DXC Assure Platform.\nThis is a highly visible architecture leadership role responsible for designing scalable, secure, and reusable solutions across a modern insurance technology landscape. You will partner with product leaders, engineering teams, delivery organizations, and executive stakeholders to shape platform strategy and deliver innovative solutions that support the future of insurance operations.\nThe ideal candidate is a pragmatic technology leader who combines enterprise architecture expertise with hands-on experience in ServiceNow, SaaS platforms, cloud-native architectures, API ecosystems, and AI-enabled solutions.\nWhat You'll Do\nArchitecture Leadership\nOwn the end-to-end architecture strategy for Assure Smart Apps and related insurance platform capabilities.\nDefine target-state architectures across user experience, workflow automation, orchestration, integrations, and core insurance systems.\nEstablish architectural standards that enable scalability, security, resilience, observability, and long-term maintainability.\nDrive modernization initiatives while ensuring platform stability, upgradeability, and operational excellence.\nPartner with architecture and engineering leadership to align technology investments with business objectives.\nPlatform & Solution Design\nDevelop reusable architecture patterns, reference architectures, and integration frameworks.\nChampion API-first, event-driven, and configuration-over-customization approaches.\nDefine clear architectural boundaries across ServiceNow, Assure Platform services, orchestration layers, and enterprise applications.\nEnable modular, loosely coupled solutions that reduce complexity and eliminate duplication of business logic.\nEnsure solutions support enterprise-scale deployment across multiple insurance clients and environments.\nTechnical Leadership & Governance\nTranslate business and product requirements into scalable technical architectures.\nGuide engineering teams on workflows, APIs, integrations, data models, security, and user experience design.\nLead architecture reviews, technical governance forums, and key technology decisions.\nIdentify architectural risks, technical debt, and opportunities for continuous improvement.\nEstablish engineering best practices across development, testing, deployment, and operations.\nIntegration, Security & Data Architecture\nDefine secure integration patterns across policy administration, billing, claims, customer, and document management platforms.\nArchitect solutions using modern integration approaches, including APIs, microservices, and event-driven patterns.\nEnsure compliance with security, privacy, regulatory, and audit requirements.\nDesign solutions for high availability, fault tolerance, performance, and operational visibility.\nPromote strong data governance and synchronization strategies across enterprise platforms.\nInnovation & Transformation\nEvaluate and incorporate AI, automation, analytics, and intelligent workflow capabilities where they deliver measurable business value.\nAssess emerging technologies and drive adoption through governed architecture standards.\nCollaborate with Product, Engineering, Operations, and business stakeholders to accelerate digital transformation.\nHelp shape the future evolution of DXC's insurance technology platforms.\nMentorship & Influence\nMentor architects, engineers, and technical leaders.\nPromote architecture excellence, platform thinking, and engineering discipline.\nBuild alignment across distributed teams and cross-functional stakeholders.\nInfluence technical strategy at both project and enterprise levels.\nWhat You'll Bring\nRequired Experience\n10+ years of experience in software engineering, solution architecture, or enterprise architecture.\nProven experience designing and governing enterprise-scale SaaS and platform-based solutions.\nStrong expertise in cloud-native, API-first, and event-driven architectures.\nDemonstrated ability to lead architecture initiatives across multiple teams and stakeholders.\nExperience communicating complex technical concepts to both technical and executive audiences.\nServiceNow Expertise\nDeep hands-on experience with:\nScoped Applications\nFlow Designer\nIntegration Hub\nUI Builder\nCMDB\nService Catalog\nAutomated Test Framework (ATF)\nAdditional experience with:\nServiceNow governance and operating models\nMulti-instance environments\nUpgrade and release management\nSource control strategies\nDevSecOps practices\nEnterprise ServiceNow implementations\nTechnical Expertise\nSaaS and multi-tenant platform architecture\nMicroservices and distributed systems\nREST and GraphQL APIs\nEvent-driven integration and orchestration\nEnterprise integration patterns\nData governance and synchronization strategies\nObservability, resiliency, and performance engineering\nCI/CD pipelines and modern DevOps practices\nCloud architecture principles\nInsurance Domain Experience\nExperience with insurance technology ecosystems, including:\nPolicy administration platforms\nClaims management systems\nBilling platforms\nCustomer engagement solutions\nDocument management systems\nInsurance data platforms\nModern insurance administration platforms\nExperience with insurance core platforms such as Guidewire, Duck Creek, Sapiens, Majesco, or similar solutions is highly desirable.\nLeadership Skills\nStrong stakeholder management and communication skills.\nAbility to influence engineering, product, operations, and executive leadership teams.\nExperience participating in or leading Architecture Review Boards (ARB) and governance forums.\nAbility to balance strategic architecture vision with practical delivery execution.\nPreferred Qualifications\nBachelor's or Master's degree in Computer Science, Engineering, or related discipline (or equivalent experience).\nServiceNow Certified Technical Architect (CTA) strongly preferred.\nServiceNow Certified System Administrator (CSA).\nServiceNow Certified Application Developer (CAD).\nAdditional ServiceNow certifications (ITSM, ITOM, App Engine, etc.) are a plus.\nWhy Join DXC?\nAt DXC, you will have the opportunity to solve complex business challenges at global scale while shaping the future of insurance technology. You will collaborate with experienced architects, engineers, and industry experts to build innovative solutions leveraging cloud, automation, AI, and modern platform capabilities.\nJoin us and help transform the technology that enables insurers to serve millions of customers worldwide.\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\nIf you are an applicant from the United States, Guam, or Puerto Rico\nDXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.\nWe participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.\nPostings Link\nDisability Accommodations\nIf you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us viaemail.\nPlease note: DXC will respond only to requests for accommodations due to a disability.\nRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. 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