{"id":3912429,"url":"https://alion.io/job/dxc-technology-full-stack-technical-lead","title":"Full Stack Technical Lead","company":{"id":88,"name":"DXC Technology","domain":"dxc.com","url":"https://alion.io/company/dxc-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":196,"ghost_share":0.005,"stale_share":0.878,"repost_share":0.026,"time_to_fill_p50_days":29,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Crashlytics","optional":false},{"name":"Datadog","optional":false},{"name":"Firebase","optional":false},{"name":"Flutter","optional":false},{"name":"GitLab","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"New Relic","optional":false},{"name":"React Native","optional":false},{"name":"Redux","optional":false},{"name":"Rest API","optional":false},{"name":"Room","optional":false},{"name":"Splunk","optional":false},{"name":"Spring Boot","optional":false},{"name":"State Management","optional":false},{"name":"Dart","optional":true},{"name":"JavaScript","optional":true},{"name":"React.js","optional":true}],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-05T00:00:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Job Description:\nKey Responsibilities\nTeam Leadership:Lead and mentor a team of L2 engineers. Manage ticket queues prioritize urgent incidents and ensure the team meets Service Level Agreements (SLAs).\nAdvanced Troubleshooting:Perform deep-dive analysis into application failures across:Web:ReactJS state management browser compatibility and UI bugs.\nMobile:Debugging React Native and Flutter crashes platform-specific issues (iOS/Android) and version mismatches.\nBackend:Investigating Spring Boot logs API failures and database performance bottlenecks.\n\nIncident Management:Lead War Room sessions for P1/P2 incidents. Communicate technical status updates to stakeholders and business owners.\nRoot Cause Analysis (RCA):Conduct thorough RCAs for recurring issues and work with the L3/DevOps teams to implement permanent fixes.\nMonitoring & Observability:Monitor system health using tools like ELK Stack Splunk Datadog or New Relic. Configure alerts for API latency and mobile app crash rates.\nKnowledge Management:Maintain and update the technical knowledge base. Ensure support documentation for React Flutter and Spring Boot components is accurate.\nDeployment Support:Assist in the deployment of hotfixes and releases performing post-release sanity checks across all platforms.\nRequired Technical Skills\nFrontend & Mobile:Hands-on experience debuggingReactJS(Redux/Context API).\nStrong knowledge of mobile frameworks:React NativeandFlutter(handling APK/IPA issues Firebase Crashlytics).\n\nBackend:Solid understanding ofSpring Bootarchitecture (Microservices REST APIs).\nProficiency in Java and JVM monitoring.\n\nDatabases & Tools:StrongSQLskills for data verification and reporting.\nExperience withPostmanfor API testing andLog Aggregation tools.\n\nInfrastructure:Understanding of CI/CD pipelines (Jenkins/GitLab) and Cloud environments (AWS/Azure).\nQualifications\nExperience:5-8 years in technical support with at least 2 years in a leadership or senior role.\nEducation:Bachelors degree in Computer Science Information Technology or a related field.\nSoft Skills:Exceptional problem-solving skills ability to work under pressure and clear communication skills in English.\nCertifications:ITIL Foundation AWS/Azure certifications or Java/React certifications are a plus.\nPerformance Metrics (KPIs)\nMean Time to Resolve (MTTR).\nPercentage of First-Time Fixes.\nApplication Uptime and Crash-free session percentage.\nSLA Compliance Rate\nAt DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.\nRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.","description_format":"text","description_chars":3384,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-11-07T08:18:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["seen:2","win:early","comp:brand"],"computed_at":"2026-11-07T09:07:16Z"},"pay":null,"html_url":"https://alion.io/job/dxc-technology-full-stack-technical-lead","json_url":"https://alion.io/job/dxc-technology-full-stack-technical-lead.json","meta":{"generated_at":"2026-11-07T09:07:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6611,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":88},"rest":"https://alion.io/mcp/rest/get_company?id=88"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdxc-technology-full-stack-technical-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdxc-technology-full-stack-technical-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdxc-technology-full-stack-technical-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dxc-technology-full-stack-technical-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdxc-technology-full-stack-technical-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3912429}},{"tool":"search_jobs","arguments":{"company":"dxc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3912429},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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