RR-0389730- Sr Analyst I IT Operations-10

Job Description:

Responsibilities

· Provide expert technical support in infrastructure services, responding to complex issues and inquiries.

· Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.

· Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.

· Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.

· Participate in the development of infrastructure documentation, including incident reports and configuration details.

· Apply deep technical knowledge to address complex infrastructure-related problems.

· Follow established best practices and standards in infrastructure service delivery.

· Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:

· Bachelor's degree in a relevant field or equivalent combination of education and experience

· Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role

· Proven experience in infrastructure technology analysis

· Proficiencies in data analysis and problem-solving

· A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

· An advanced degree in a relevant field is a plus.

· Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus.

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