{"id":3935954,"url":"https://alion.io/job/dxc-technology-senior-endpoint-engineer","title":"Senior Endpoint Engineer","company":{"id":88,"name":"DXC Technology","domain":"dxc.com","url":"https://alion.io/company/dxc-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":196,"ghost_share":0.005,"stale_share":0.878,"repost_share":0.026,"time_to_fill_p50_days":29,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T09:46:45Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Description:\nAcerca de DXC\nDXC ayuda a empresas globales a ejecutar sus sistemas y operaciones críticos mientras moderniza TI, optimiza arquitecturas de datos y garantiza seguridad y escalabilidad en nubes públicas, privadas e híbridas. Nuestras 125,000+ personas en 70+ países ofrecen tecnologías transformadoras para asegurar éxito, seguridad y bienestar para empresas en todo el mundo. Obtenga más información sobre cómo entregamos excelencia a nuestros clientes y colegas en dxc.com.\nAcerca del Puesto\nEl objetivo de esta posición es administrar, asegurar y evolucionar la plataforma de endpoint o virtualización, garantizando su disponibilidad, experiencia de uso, cumplimiento normativo y capacidad de recuperación. Se integra en el programa EUTS y colaborará de forma constante con equipos de servicio, soporte, plataforma, seguridad, proveedores y áreas usuarias.\nEn el día a día, en este puesto administrarás configuraciones, políticas, perfiles y aplicaciones, planificarás despliegues y cambios con control de riesgo, y resolverás incidencias complejas mediante análisis de logs, telemetría y causa raíz. Asimismo, gestionarás vulnerabilidades, versiones y dependencias, automatizarás tareas repetitivas y mantendrás la documentación técnica y los modelos de soporte actualizados.\nEl alcance concreto, la estructura organizativa y el modelo de presencia se confirmarán durante el proceso de selección. Este rol es clave para mantener una plataforma estable, segura y dentro de versiones soportadas, reduciendo incidencias mediante telemetría, automatización y análisis de causa raíz.\nFunciones Esenciales del Puesto:\nAdministrar la configuración, políticas, perfiles, aplicaciones y cumplimiento de los dispositivos.\nPlanificar y ejecutar despliegues, cambios, parches y remediaciones con control de riesgo.\nResolver incidencias complejas mediante análisis de logs, telemetría y causa raíz.\nGestionar vulnerabilidades, versiones, compatibilidad, certificados y dependencias.\nAutomatizar tareas repetitivas y controles mediante PowerShell u otras capacidades de la plataforma.\nMantener la arquitectura, procedimientos, runbooks, modelos de soporte y conocimiento.\nColaborar con equipos de seguridad, identidad, redes, aplicaciones y soporte para cambios end-to-end.\nDiseñar pruebas, planes de reversión y criterios de aceptación para los cambios realizados.\nRequisitos Básicos:\nExperiencia sólida en ingeniería y operación de plataformas endpoint o virtualización.\nConocimiento de Windows, identidad, redes, seguridad y automatización.\nCapacidad para diseñar pruebas, planes de reversión y criterios de aceptación.\nExperiencia en resolución de problemas de alto impacto.\nExperiencia orientativa de 4 a 7 años en funciones comparables (ajustable según la complejidad real del alcance y el marco de clasificación aplicable).\nConocimiento y manejo de Microsoft Intune, Microsoft Configuration Manager, Entra ID, PowerShell, Nexthink y ServiceNow.\nFormación Profesional Superior, grado universitario en Informática, Telecomunicaciones, Ingeniería o disciplina relacionada, o experiencia profesional equivalente.\nIdioma local de México a nivel profesional e inglés suficiente para documentación, coordinación y soporte en un entorno internacional.\nOtros Requisitos:\nCertificación ITIL 4 Foundation.\nExperiencia en servicios internacionales, organizaciones reguladas o modelos multiproveedor.\nConocimiento de metodologías Agile, Lean o mejora continua.\nCapacidad para trabajar con documentación y reuniones en inglés.\nCertificaciones técnicas asociadas a las plataformas del puesto.\n¿Por qué DXC? / Vida en DXC\nDXC fomenta una cultura de inclusión, aprendizaje y responsabilidad corporativa. Ofrecemos beneficios competitivos, incluyendo cobertura de salud, dental y visión, programas de bienestar, planes de ahorro para la jubilación, días festivos pagados y más. Conozca nuestros valores y ética en https://dxc.com/us/en/about-us/corporate-responsibility.\nEn DXC Technology, creemos que las conexiones sólidas y la comunidad son clave para nuestro éxito. Nuestro modelo de trabajo prioriza la colaboración presencial mientras ofrece flexibilidad para apoyar el bienestar, la productividad, los estilos de trabajo individuales y las circunstancias personales. Nos comprometemos a fomentar un ambiente inclusivo donde todos puedan prosperar.\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\nRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. 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