{"id":156766,"url":"https://alion.io/job/dxc-technology-senior-mainframe-support-engineer-2","title":"Senior Mainframe Support Engineer","company":{"id":88,"name":"DXC Technology","domain":"dxc.com","url":"https://alion.io/company/dxc-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":179,"ghost_share":0,"stale_share":0.844,"repost_share":0.011,"time_to_fill_p50_days":25,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Prague, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":73000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1499},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-07-10T00:00:00Z","employer_posted_date":"2026-07-10","last_verified_at":"2026-10-26T02:09:58Z","board_verified":true,"closed_at":null,"days_open":108,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":107},"description":"Job Description:\nAbout DXC Czech Republic \nWe are DXC - a Fortune 500 global IT services leader.\nWe are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.\nWe foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.\nOur culture of collaboration, innovation, and shared values empowers professionals to grow and succeed.\nAbout the role\nThe Mainframe Senior Support Engineer is responsible for delivering operational services to outsourcing accounts on time, on target with quality. The main goal is to minimize the amount of unplanned downtime in the customer's production environment and to achieve a high level of customer satisfaction. He/she works in close relationship with other teams and is under direct supervision by the team management.\nDaily challenges\nCollaboration & Relationship Building: Work closely with the Team Technology Lead, Account Support Team, and other support teams.\nCustomer Knowledge: Maintain a deep understanding of the customer’s business, environment, and support processes.\nIncident Management: Follow ITIL standards, proactively addressing service issues.\nDocumentation: Maintain and update technical documentation and ensure compliance with internal standards.\nQuality & Compliance: Participate in quality and productivity projects, ensuring process compliance.\nTechnical Support & Training: Provide technical consultation, training, and lead workshops. Keep up with mandatory training requirements.\nTroubleshooting & Problem Management: Conduct deep-level troubleshooting, participate in Root Cause Analysis, and manage problem lifecycles.\nChange & Configuration Management: Implement and plan changes, participate in advisory boards, and maintain Configuration Management Database (CMDB).\nProject Management: Implement technical projects related to the responsible platform/technology.\neXperience and skills required\nPrimary requirement - CICS expertise\nMinimum of 5+ years hands-on Mainframe knowledge\nDegree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems.\nPreferably 10+ years experience within IT Operations, infrastructure services support\nExcellent understanding of ITSM/ITIL processes\nFluent in English language\nCompany benefits \nAt DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us:\nLife Insurance: All permanent employees up to 70 years old with specified working hours 20h/week or more are eligible to be covered by Life Insurance provided by the Life Insurance Company Metlife pojistovna a.s. Policy: Life Insurance policy. \nRetirement supplemental insurance: Company contributes to the employee‘s retirement supplemental insurance 2x the contribution of the employee up to 3% of the gross base monthly salary (or OTE). All employees with seniority over 12 months are eligible. Policy: Retirement Supplementary Insurance Contribution policy \nMeal Allowance: The employer provides all its employees with a meal allowance (cash) in the value of 70 CZK/shift (work more than 3 hours per shift). It will be provided via payroll together with the salary. Policy: Meal Allowance policy. \nFlexible benefit - cafeteria: The individual budget entitlement is 21,500 CZK per fiscal year for each employee with weekly working hours 20h/week and more. It will be uploaded annually on 1st April. Ratio 1:1 for all benefits, the validity of the points is 12 months. There is a possibility to transfer points to Saving Account with an additional 24 months of validity of the points. Vendor Benefit Plus. Policy: Flexible Benefits - Cafeteria. \n5 weeks of vacation: Company provides 1 week of vacation entitlement above the legal requirements. Policy: Vacation policy. \nSick Days: A sick day is provided by the employer for the case of an acute illness of an employee lasting for a short time or personal emergency. Every employee is entitled to a max. of 3 working days as “sick days” during a calendar year. Policy: Remuneration policy. \nEmployee Assistance Program: All employees of DXC and their family members may use the services of company Magellan in the areas of professional coaching and consultations for business or personal issues. \nFlexible Working Hours: The company enables flexible working hours and the employee is allowed to set the start and the end of working hours by himself/herself, subject to an agreement with the manager and according to the habits of the department. The employee is obliged to work between 9.30 a.m. and 3,30 p.m. and fulfill contractual working hours in the calendar month. \nMultisport Card: Available for all employees. Payment for the card 1050 CZK monthly is deducted from the salary.\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\nIf you feel comfortable with the above-mentioned requirements, please send us your CV in English.\nPlease note only shortlisted candidates will be contacted.\nDXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\nRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .","description_format":"text","description_chars":6722,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Cafeteria","Continuous learning","Flexible schedule","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-07-10T00:00:00Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.307,"p_room":0.28,"age_days":107,"expected_fill_days":25,"reasons":["conf:40","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/dxc-technology-senior-mainframe-support-engineer-2","json_url":"https://alion.io/job/dxc-technology-senior-mainframe-support-engineer-2.json","meta":{"generated_at":"2026-10-26T04:20:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5949,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":88},"rest":"https://alion.io/mcp/rest/get_company?id=88"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdxc-technology-senior-mainframe-support-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdxc-technology-senior-mainframe-support-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdxc-technology-senior-mainframe-support-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dxc-technology-senior-mainframe-support-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdxc-technology-senior-mainframe-support-engineer-2"}]}