{"id":1595766,"url":"https://alion.io/job/dxc-technology-site-based-it-engineer-guildford","title":"Site Based IT Engineer - Guildford","company":{"id":88,"name":"DXC Technology","domain":"dxc.com","url":"https://alion.io/company/dxc-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":101,"ghost_share":0,"stale_share":0.832,"repost_share":0.01,"time_to_fill_p50_days":22,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guildford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":80000,"period":"year","method":"role_country_seniority_unknown","sample_n":42},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T17:47:50Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-04T23:21:40Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description:\nSite based engineer on a secure site at Guildford, with possible support provided at other site within the vicinity - Frimley.\nDue to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.\nMain responsibilities:\nProvides on-site field support to customers including installation, and servicing and repairing of systems and equipment.\nAnswers customer questions and resolves issues. Refer other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.\nActs as a liaison with customers on administrative and technical matters for assigned projects.\nPerforms analyses and prepare reports on system problem trends and issues.\nAssists in applying engineering principles and practices as they relate to system design, process flow and/or discrete modelling.\nInteracts with the client's engineers, as necessary, to gather information, design changes, requirements, etc. to compile information for the overall solution design.\nAssists in the design of basic technical programs for projects or enhancements to existing programs.\nDetailed Job Description:\nThis is a full-time permanent position working 37.5-hours per week, Monday - Friday between the hours of 07:00 - 19:00.\nWorking as part of the On Site Support team you will gain access to a large library of training courses and accreditations to help further your skills and development.\nWe also offer an excellent benefits package including personal pension plan and various other flexible benefits including private medical cover, life insurance and flexible holiday to name a few.\nDue to the nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance. For this reason we are only able to progress with applications from British nationals.\nThis role is primarily site based at Guildford, but will involve support for supported sites such as Frimley.\nAs a Desktop Support Engineer you will:\nProvide on-site field support to customers including installation, and servicing and repairing of systems and equipment.\nCarry out Security Audits of all devices holding Data on the network by Scanning and reporting\nAnswers customer queries and resolves issues. Refer other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.\nAct as a liaison with customers on administrative and technical matters for assigned projects.\nAssists in applying engineering principles and practices as they relate to system design, process flow and/or discrete modelling.\nAssists in the design of basic technical programs for projects or enhancements to existing programs.\nBreak-Fix of all in-scope managed devices\nAsset Management & Stock Management\nManaging the lifecycle of loan user equipment\nAct as a central point of contact for the customer\nSoftware and system fault diagnosis, analysis and fix\nTake responsibility for stock used and follow the correct procedures regarding stock management\nProactively keeping the customer updated with problem status at all times\nIdentifying and reporting risk as appropriate in accordance with the guidelines.\nEssentials Skills/Qualifications\nSC Security Clearance\nExperience working with the company's hardware, software and equipment products\nExperience working with customer technology and support requirements\nExperience working with process and/or system design concepts\nExperience working with appropriate programming languages, operating systems and software\nExperience working with engineering principles and practices\nDesirable Skills/Qualifications\nBasic Network Knowledge (Patching, tracing switch information etc.)\nService Now Ticketing System Experience\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\nRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .","description_format":"text","description_chars":5056,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Government","Information Technology","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-01T17:47:50Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dxc-technology-site-based-it-engineer-guildford","json_url":"https://alion.io/job/dxc-technology-site-based-it-engineer-guildford.json","meta":{"generated_at":"2026-10-05T01:39:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2224,"day_limit":5000,"remaining_today":2776,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}