{"id":2472911,"url":"https://alion.io/job/dxc-technology-supervisor-de-sap-basis-para-l1","title":"Supervisor de Sap Basis para L1","company":{"id":88,"name":"DXC Technology","domain":"dxc.com","url":"https://alion.io/company/dxc-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":171,"ghost_share":0,"stale_share":0.854,"repost_share":0.012,"time_to_fill_p50_days":27,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T20:25:02Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-26T02:09:58Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Job Description:\nDXC ayuda a empresas globales a ejecutar sus sistemas y operaciones críticos mientras modernizan IT, optimizan arquitecturas de datos y garantizan seguridad y escalabilidad en nubes públicas, privadas e híbridas. Nuestras 125,000+ personas en 70+ países entregan tecnologías transformadoras para asegurar el éxito, la seguridad y el bienestar de empresas en todo el mundo. Obtenga más información sobre cómo entregamos excelencia para nuestros clientes y colegas en dxc.com.\nAcerca del Puesto\nBuscamos un Administrador SAP Basis con 2-3 años de experiencia para desempeñarse como Supervisor de un equipo SAP Basis Junior responsable de la operación 7x24.\nLa posición combina conocimientos técnicos SAP Basis con responsabilidades de supervisión, coordinación y desarrollo del equipo.\nEl Supervisor trabaja en horario regular y no forma parte de la rotación de turnos 7x24; sin embargo, deberá mantener disponibilidad on-call fuera de horario como primer punto de escalación ante incidentes que el equipo no pueda resolver.\nFunciones Esenciales del Puesto:\nSupervisar y coordinar las actividades del equipo SAP Basis L1 que brinda cobertura 7x24.\nDar seguimiento a incidentes, requerimientos, alarmas y actividades operativas.\nAsegurar el cumplimiento de SLAs, procedimientos y prioridades del servicio.\nRevisar backlog, aging de tickets y pendientes relevantes de la operación.\nActuar como primer punto de escalación cuando el equipo L1 no pueda resolver un incidente.\nDeterminar cuándo es necesario involucrar a L2/L3, DBA, infraestructura, aplicaciones u otros equipos especializados.\nRequisitos Básicos:\n2-3 años de experiencia en Administración SAP Basis y Monitoreo.\nSAP ECC y/o S/4HANA.\nSAP NetWeaver.\nConocimientos de bases de datos y sistemas operativos Linux/Windows.\nResolución de problemas en RFCs y conectividad.\nCapacidad para supervisar y desarrollar recursos Junior.\nModelo de trabajo\nEl equipo SAP Basis L1 proporciona cobertura 7x24 mediante turnos.\nEl Supervisor trabaja en horario regular y no rota turnos. Fuera de horario mantiene disponibilidad on-call para atender las escalaciones de su equipo, proporcionando orientación técnica y coordinando con L2/L3 cuando sea necesario.\nBuscamos un perfil que continúe siendo hands-on técnicamente, pero que al mismo tiempo tenga la madurez, organización y liderazgo necesarios para hacerse responsable de la correcta operación de un equipo SAP Basis Junior.\n¿Por qué DXC? / Vida en DXC\nDXC fomenta una cultura de inclusión, aprendizaje y responsabilidad corporativa. Ofrecemos beneficios competitivos, incluyendo cobertura de salud, dental y visión, programas de bienestar, planes de ahorro para la jubilación, días festivos pagados, y más. Conozca nuestros valores y ética en https://dxc.com/us/en/about-us/corporate-responsibility.\nEn DXC Technology, creemos que las conexiones sólidas y la comunidad son clave para nuestro éxito. Nuestro modelo de trabajo prioriza la colaboración presencial mientras ofrece flexibilidad para apoyar el bienestar, la productividad, los estilos de trabajo individual y las circunstancias personales. Estamos comprometidos con fomentar un entorno inclusivo donde todos puedan prosperar.\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\nRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .","description_format":"text","description_chars":4180,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-13T20:25:02Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.609,"p_room":0.9,"age_days":12,"expected_fill_days":27,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/dxc-technology-supervisor-de-sap-basis-para-l1","json_url":"https://alion.io/job/dxc-technology-supervisor-de-sap-basis-para-l1.json","meta":{"generated_at":"2026-10-26T21:09:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28490,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":88},"rest":"https://alion.io/mcp/rest/get_company?id=88"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdxc-technology-supervisor-de-sap-basis-para-l1"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdxc-technology-supervisor-de-sap-basis-para-l1"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdxc-technology-supervisor-de-sap-basis-para-l1"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dxc-technology-supervisor-de-sap-basis-para-l1\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdxc-technology-supervisor-de-sap-basis-para-l1"}]}