{"id":2028922,"url":"https://alion.io/job/dxc-technology-team-manager-claims","title":"Team Manager - Claims","company":{"id":88,"name":"DXC Technology","domain":"dxc.com","url":"https://alion.io/company/dxc-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":145,"ghost_share":0,"stale_share":0.786,"repost_share":0.014,"time_to_fill_p50_days":20,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":425},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-07T13:36:35Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T16:50:04Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Description:\nJob Title: Team Manager\nLocation: Remote Flexible working\nType: Permanent, Full-time (37.5 hours per week)\nVelonetic represents the joint ventures between DXC Technology, the International\nUnderwriting Association (IUA), and Lloyd’s of London. Previously referred to as\nthe London Market Joint Ventures, we have been operating for over 20 years in the\nLondon market (Lloyd's and Company), in both insurance and reinsurance\nbusiness. Processing over £101 billion worth of premium and claims transactions\ntoday, we are building a new digital platform and services that will enable our\ncustomers to move transactions and money through the processing lifecycle with\ngreater efficiency and speed, releasing time to drive innovation and focus on\nhigher value activities. Our core business services involve performing checks on\ninsurance documents, processing premium transactions and processing claims\ntransactions.\nIndividual will reside in the UK and have Right to Work in the UK.\nJob Overview\nWe have a fantastic opportunity for an individual who has strong operational\nunderstanding.\nA Team Manager is responsible for achieving production targets through the\nsmooth and efficient operating of their team. The role involves a strong element of\nteam support and leadership, interpersonal, management and customer relations’\nskills. Excellent personal organisation and prioritisation skills are required along\nwith the ability to adapt to changing demands and priorities.\nAll work processed must meet agreed service levels in respect of quality and\nturnaround times.\nTraining will be provided for all insurance documentation / systems required to\nperform the role.\nWhat you will be doing\nLiaise with customers and brokers to resolve queries and issues related to the\nclaims being adjusted\nOwnership of multiple claim teams working with in an agreed handling authority\nSupports team members and customers with issues\nPrepares volume forecasts for next period using historic data and awareness of\ncurrent conditions\nProduces a fully-balanced capacity plan focusing on delivery of business\nobjectives through effective utilisation of team\nAllocates work and resources to optimise daily outcomes\nMonitors in-day achievement against work plan\nMaintains accurate records of time spent on diverted activity and how staff time\nis distributed\nTakes corrective action to re-plan and re-prioritise at critical points\nWorks co-operatively with colleagues to solve capacity management issues and\nachieve production objectives\nConsistently manages absence within the team, adhering to the Absence Policy.\nWe're looking for people who have\nStrong numeracy, verbal and literacy skills\nComputer literate with working knowledge of Outlook and MS Office\nWork to a high level of accuracy with attention to detail\nStrong organisational, personal and time management skills\nAbility to work independently and as part of a team\nExcellent Customer Service skills\nAbility to demonstrate strong negotiating and influencing skills\nPositive attitude and natural curiosity to identify improvements\nExperience in managing a team of professionals\nProven ability to deliver customer satisfaction\nInvestment In Training and Development\nWe offer a comprehensive range of training and career development\nopportunities, a structured induction programme, tailored job training as well as\nmentoring and support for relevant sponsored professional qualifications. We’re\ndeveloping an environment where people can grow and harness their careers and\nskills to be the best that they can be to focus on the long term.\nOur Culture\nHere at Velonetic we support with care and compassion. We are constantly\nevolving our initiatives around equality, diversity, and inclusion to ensure that\neveryone feels equally involved and supported in the workplace no matter of who\nthey are or what they do. We are proud of the culture we are creating to ensure that\nour commitment is ongoing and have a diverse mix of employees working within\nan inclusive environment and culture to create a high performing workforce led by\ntalented leaders. We aspire to be recognised for our innovative and modern\nthinking approach.\nEmployee Benefits\nAs part of our competitive remuneration package, flexible benefits are available.\nThere is an option to “flex up and down” on specific benefits, for example buy or\nsell annual leave, Private Medical Benefit, Dental and Travel Insurance.\nYou will also have access to ‘Perks at Work’, a discount store to purchase gift cards\nat reduced rates and get discounts on holidays, restaurants, activities, groceries\nand more.\nDXC Recruitment Team will be engaging with all candidate applications on behalf\nof Velonetic. DXC will be managing the recruitment throughout the onboarding\nprocess.\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\nRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .","description_format":"text","description_chars":5749,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Government","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-07T13:36:35Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.601,"p_room":1,"age_days":4,"expected_fill_days":20,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/dxc-technology-team-manager-claims","json_url":"https://alion.io/job/dxc-technology-team-manager-claims.json","meta":{"generated_at":"2026-10-12T18:20:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29576,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":88},"rest":"https://alion.io/mcp/rest/get_company?id=88"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdxc-technology-team-manager-claims"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdxc-technology-team-manager-claims"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdxc-technology-team-manager-claims"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dxc-technology-team-manager-claims\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdxc-technology-team-manager-claims"}]}