{"id":4001915,"url":"https://alion.io/job/dxc-technology-tech-lead","title":"Tech Lead","company":{"id":88,"name":"DXC Technology","domain":"dxc.com","url":"https://alion.io/company/dxc-technology","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":200,"ghost_share":0.005,"stale_share":0.855,"repost_share":0.03,"time_to_fill_p50_days":29,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Farnborough, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Outlook","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T03:54:56Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nDXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.\nWorkplace Tech Lead\nLocation: Hampshire (onsite 5 days per week)\nDue to the nature of the work and the customers we support, the successful candidate must hold active DV security clearance and be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.\nAs a Workplace Tech Lead, you will act as the senior technical lead for onsite workplace and end-user support, delivering a high-quality service while guiding and mentoring desktop support teams. You will be the primary escalation point for complex incidents across end-user computing, Microsoft 365, networking, cloud services and meeting-room technology, ensuring workplace services are delivered effectively and aligned with corporate standards.\nKey Responsibilities:\nProvide technical direction, support and hands-on guidance to onsite desktop and workplace support teams. \nMentor junior team members and support knowledge transfer across the onsite service. \nAct as the primary escalation point for complex workplace incidents and technical issues. \nLiaise with DXC Level 3 and Level 4 engineering, architecture and security teams to resolve complex problems. \nOversee desktop support services, including support for VIP and senior business users. \nParticipate in incident and problem management to identify root causes and drive effective resolutions. \nReview and approve service requests, change requests and global changes. \nTroubleshoot Windows 11, Microsoft 365, Outlook, Teams, hardware, mobile devices, printers, networking and meeting-room or audio-visual equipment. \nManage ServiceNow ticket reviews and approvals, ensuring stakeholders receive accurate and professional updates. \nOversee workplace-related network systems and support Azure, AWS and GCP environments in coordination with regional teams. \nSupport cyber security patching, vulnerability remediation, incident response, data privacy and security controls. \nMonitor and report key risk indicators, including inventory, software distribution, antivirus updates and patch management. \nLead or support continual-improvement projects, infrastructure enhancements, process improvements and hardware refreshes. \nMaintain accurate technical documentation, end-user guidance and operational reporting. \nWhat you'll bring:\nStrong experience supporting and troubleshooting Windows 11, Microsoft 365, Outlook and Teams. \nHands-on knowledge of Active Directory, Azure and Windows Server administration. \nExperience supporting audio-visual, videoconferencing and meeting-room equipment, printers and mobile devices. \nGood networking fundamentals and the ability to complete basic network troubleshooting. \nExperience using ServiceNow or an equivalent service-management platform for ticket logging, tracking and approvals. \nStrong troubleshooting, analytical and problem-solving skills. \nExperience providing technical leadership, mentoring junior staff and supporting VIP users. \nExcellent communication and customer-service skills, with the ability to bridge technology and business needs. \nAbility to prioritise competing demands and work effectively in a fast-paced onsite environment. \nDesirable Skills:\nExperience with AWS or GCP in addition to Microsoft Azure. \nCyber security fundamentals, vulnerability remediation and data-governance knowledge. \nBasic project-management experience and exposure to DevOps tools or practices. \nA degree or diploma in Computer Science, Information Systems or a related IT discipline. \nTypically three to five years of experience in workplace IT support, infrastructure or systems administration within an enterprise or regulated environment. \nITIL certification. \nWorking Pattern:\nOnsite at the client location during standard Monday-to-Friday business hours. \nMay include periodic out-of-hours standby, occasional weekend or incident support, and annual business-continuity testing.\nAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.\nRecruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .","description_format":"text","description_chars":5474,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-11-10T03:54:56Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-10T06:50:28Z"},"pay":null,"html_url":"https://alion.io/job/dxc-technology-tech-lead","json_url":"https://alion.io/job/dxc-technology-tech-lead.json","meta":{"generated_at":"2026-11-10T06:50:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15911,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":88},"rest":"https://alion.io/mcp/rest/get_company?id=88"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdxc-technology-tech-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdxc-technology-tech-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdxc-technology-tech-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dxc-technology-tech-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdxc-technology-tech-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4001915}},{"tool":"search_jobs","arguments":{"company":"dxc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4001915},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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