{"id":2559252,"url":"https://alion.io/job/dynacare-customer-care-representative-4","title":"Customer Care Representative","company":{"id":1050802,"name":"Dynacare","domain":"dynacare.ca","url":"https://alion.io/company/dynacare","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":68000,"period":"year","method":"role_country_seniority_unknown","sample_n":344},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T20:09:39Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T07:50:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nPosition at Dynacare\nJob Posting: Customer Care Representative\nWhere YOU work makes a difference.\nLife is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.\nAre YOU our next Customer Care Representative?\nDynacare is looking for a Customer Care Representative; you will be on the frontline and the face of Dynacare when it comes to resolving customer issues and helping us enhance customer experience. You will make an impact by displaying a high degree of care and support for Canadians and help them lead healthy lives. Your positive and helpful interaction will go a long way towards supporting a patient in need.\nStatus: Contract full-time (approx. 4 months)\nShift: 8:00am - 4:30 pm\nDiscipline: Customer Service\nWork Style: In Office\nLocation: 830 King Edward Street, Winnipeg, Manitoba, R3H 0P5\nStart Date: As soon as possible \nInternal Posting Deadline: Internal posting expires on October 21, 2026\nWhy Dynacare is an amazing place for YOU:\nJoin an award-winning \"Top Employer\" with meaningful and impactful career opportunities \nAccess a health and wellness benefits program that supports you and your loved ones \nGrow and thrive with a dynamic, successful company through internal mobility opportunities \nInvest in your future through RRSP match benefits and an employee stock purchase program \nExperience a collaborative, diverse workforce that prioritizes dignity and respect for all \nHow YOU will make a difference:\nYou are the frontline for Dynacare, serving as a main point of contact for all insurance accounts and deliver special projects customer service to all clients\nBuild rapports and gain knowledge from peer contact of various divisions\nParticipate in system testing for the organization to enhance the quality of service \nShow your leadership skills by providing employee training to new hires on the team\nResolve customer issues and making recommendations on how Dynacare can enhance the customer experience\nWhat YOU bring to the role:\nYou bring strong written and verbal communication skills, and you can clearly articulate issues, concerns and inquiries\nYou have empathy and keep your composure when dealing with difficult customers and make the customers feel heard and supported\nYou are a get-up-and-go type when it comes to multi-tasking and prioritizing within a fast-paced environment \nYou organize and complete projects accurately, on time and in a team environment\nYou are an innovative thinker with attention to detail\nProficiency in MS Office Suite\nNice to have: Community College diploma and previous experience in customer service and or call centre\n **This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.**\nPassionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.\nDynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.\nDynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.","description_format":"text","description_chars":4435,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical Laboratories"],"lifecycle":[{"event":"open","at":"2026-10-14T20:09:39Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":0,"expected_fill_days":10,"reasons":["conf:2","wave","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/dynacare-customer-care-representative-4","json_url":"https://alion.io/job/dynacare-customer-care-representative-4.json","meta":{"generated_at":"2026-10-15T08:39:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12988,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1050802},"rest":"https://alion.io/mcp/rest/get_company?id=1050802"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdynacare-customer-care-representative-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdynacare-customer-care-representative-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdynacare-customer-care-representative-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dynacare-customer-care-representative-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdynacare-customer-care-representative-4"}]}