{"id":1546621,"url":"https://alion.io/job/dyopath-systems-engineer-i","title":"Systems Engineer I","company":{"id":5678,"name":"DYOPATH","domain":"dyopath.com","url":"https://alion.io/company/dyopath","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":{"min":25000,"max":29000,"currency":"MXN","period":"month","gross":null,"usd_annual":19404},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T20:38:58Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T08:42:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Grow Your Infrastructure Career as a Systems Engineer I at DYOPATH\nReady to move beyond basic troubleshooting and strengthen your skills across systems, servers, access management, and client infrastructure?\nDYOPATH is seeking a Systems Engineer I who combines technical curiosity with outstanding customer service. You will help maintain client environments, monitor server performance, manage access, resolve connectivity issues, and support the dependable delivery of technology services.\nWhy You’ll Love Working Here\nTechnology with Purpose: Your work directly supports the people and organizations that depend on secure, reliable technology.\nRoom to Engineer Your Future: Build hands-on experience with servers, system maintenance, remote support, security updates, and infrastructure operations.\nA Culture That Invests in Growth: Expand your skills through training, certifications, project exposure, and increasingly complex assignments.\nCustomer Impact Every Day: Help turn technical challenges into clear, positive user experiences.\nValues in Action: Bring DYOPATH’s L.O.V.E. philosophy, Living Our Values Every Day, to every interaction.\nAwesome Benefits\nSavings fund with a monthly 13% cap\nPantry vouchers equal to 9%, deposited monthly\nChristmas bonus equal to 25 days of daily income\n12 vacation days after the first year\nAnniversary bonus equal to 10 days of base salary\n40% vacation premium during the first year\nMajor medical insurance for you and your immediate family\nLife insurance\nQuarterly bonus opportunity\nMarriage and bereavement time off\nMaternity and paternity time off\nErgonomic chair\nMonthly 250 MXN internet and electricity stipend\nRole Overview\nLocation: Remote\nReports To: Supervisor, NOC\nSchedule: 8:30 a.m.- 5 p.m. EST, Monday- Friday\nPay Rate: $25,000-29,000 MXN Monthly\nEmployment Type: Full-time\nYour Mission as a Systems Engineer I\nCreate and maintain user accounts, security access, and permissions for client workgroups and domains.\nMaintain familiarity with client hardware and operating systems.\nMonitor servers to identify performance concerns and troubleshoot issues.\nInstall new server software, apply security patches, update existing applications, and remove unused software.\nConduct backups and preventative maintenance for client systems.\nRespond to user connectivity concerns and resolve issues within the scope of the role.\nEscalate more complex technical problems to the appropriate higher-level engineer.\nTeach users how to operate equipment and use supported technology effectively.\nAssist with communications hardware installations and minor equipment repairs as part of training and development.\nCommunicate clearly with leaders, teammates, and customers.\nHelp build strong customer relationships and high levels of satisfaction.\nThe role focuses on standard systems administration, server monitoring, maintenance, connectivity support, and customer service. \nWhat You Bring to the Team\nEducation and Experience\nAssociate degree required.\nTwo years of experience in a networking or related technical field.\nBachelor’s degree in information technology is preferred. \nPreferred Certifications and Knowledge\nA+ certification\nOEM equipment certifications\nMicrosoft certifications\nFamiliarity with ASTEA \nSkills That Will Help You Succeed\nStrong commitment to service quality and process improvement.\nCustomer-first communication and relationship-building skills.\nAbility to organize, prioritize, and manage multiple responsibilities.\nConfidence working independently and collaboratively.\nAbility to interpret technical procedures and translate information for different audiences.\nClear business writing and documentation skills.\nPractical problem-solving abilities.\nCommitment to company and customer procedures and DYOPATH’s Core Values.\nWhy This Role Rocks\nThis is an opportunity to turn foundational technical experience into a long-term career in infrastructure. You will gain practical exposure to systems administration while developing the judgment, communication, and customer-service skills needed to grow into increasingly advanced engineering responsibilities.\nReady to Engineer What Comes Next?\nIf you enjoy digging into technical challenges, helping customers, and continuously expanding your skills, apply today to become DYOPATH’s next Systems Engineer I.\nThis role is open to applicants in Mexico only.\nEqual Opportunity Employer\nDYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.","description_format":"text","description_chars":5137,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","Managed Security","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-09-30T22:24:47Z"}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:7","urgency","win:early","comp:junior"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":19404,"is_top_pay":false},"html_url":"https://alion.io/job/dyopath-systems-engineer-i","json_url":"https://alion.io/job/dyopath-systems-engineer-i.json","meta":{"generated_at":"2026-10-01T10:18:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1397,"day_limit":5000,"remaining_today":3603,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}