{"id":317317,"url":"https://alion.io/job/dyson-claims-manager-and-performance-manager","title":"Claims Manager and Performance Manager","company":{"id":160,"name":"Dyson","domain":"dyson.com","url":"https://alion.io/company/dyson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":55,"ghost_share":0,"stale_share":0.309,"repost_share":0.018,"time_to_fill_p50_days":30,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johor Bahru, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":29000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2427},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-14T12:22:42Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":47},"description":"About us\nDyson is a global technology company driven by engineering, innovation and a passion for solving problems others ignore. We challenge convention to create market-leading products that are different and better, continuously refining ideas from concept through to mass production.\nThe Product Claims and Regulatory team (“PCR Team ”) sits within the Global Legal Services function, part of Dyson Legal and is made up of lawyers, scientists and engineers.\nThe PCR Team work with the business units to ensure that Dyson are able to make compelling, differentiated and robustly substantiated claims.The claims function of the PCR team delivers technically robust claim substantiation through scientific expertise and consumer insight, providing evidence that withstands regulatory scrutiny and external challenge\nAbout the role\nAs a claims and performance manager at Dyson you will be tasked with ensuing that we have robust and durable scientific evidence in place before we make any statements about the performance of our products to the wider world.\nResponsibilities:\nWorking closely with the Business Unit, Commercial, Creative, Research, RDD and Legal teams to develop and refine robust claims substantiation strategy to support the Business Units claims vision.\n\nBe responsible for developing the claims substantiation documentation for each project.\n\nIdentify and work with credible partners and test houses, setting up method development briefs.\n\nEnsuring appropriate knowledge retention and sharing within the PCR team.\n\nUndertaking technical risk assessments for substantiation and sharing this with the Business Unit and Legal team.\n\nCommunicating complex scientific information in a non-technical language.\n\nProviding technical support to the Litigation team onincoming and outgoing challenges.\n\nAnalyse and interpret data and make informed decisions on the appropriate statistical analysis.\n\nSupporting Dysons PCF framework by attending and informing milestone meetings.\n\nReviewing assets ahead of launch.\n\nContributing to PCR Team strategy and policies\n\nContributing to PCR Team’s strategic goals which align with the Global Legal Services function level strategies.\n\nAbout you\nEducated to degree level in a STEM subject\n\nAt least three years of experience working in industry in relevant roles\n\nHighly technical, able to understand the impact of regulations and test metrics on our claims\n\nAnalytical with good numeracy, able to scrutinise claims and copy, identifying subtleties, flaws and inferences that might enable others to challenge the validity of Dyson advertising\n\nA strategic thinker, able to identify opportunities and develop new test methods and concepts that benefit our product categories and influence consumer magazines and standards bodies\n\nEngaging, communicative, influential, motivated, open-minded, flexible, detailed, professional and discreet\n\nAn excellent organiser and planner, able to prioritise and communicate across all levels of a business\n\nBenefits\nAt Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.\nDyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.","description_format":"text","description_chars":3657,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Appliances"],"lifecycle":[{"event":"open","at":"2026-09-05T16:15:54Z"},{"event":"close","at":"2026-09-29T21:20:16Z"},{"event":"reopen","at":"2026-10-04T08:08:53Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.622,"p_room":0.36,"age_days":47,"expected_fill_days":30,"reasons":["conf:4","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/dyson-claims-manager-and-performance-manager","json_url":"https://alion.io/job/dyson-claims-manager-and-performance-manager.json","meta":{"generated_at":"2026-10-14T12:34:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15402,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":160},"rest":"https://alion.io/mcp/rest/get_company?id=160"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdyson-claims-manager-and-performance-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdyson-claims-manager-and-performance-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdyson-claims-manager-and-performance-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dyson-claims-manager-and-performance-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdyson-claims-manager-and-performance-manager"}]}