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Location
In office (Shanghai)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Dyson is a technology company founded in 1991 by James Dyson after he built more than five thousand prototypes of a bagless vacuum cleaner that no established manufacturer would license. It applies high-speed digital motors and airflow engineering across vacuum cleaners, hair care products including the Supersonic and Airwrap, air purifiers, lighting and headphones, and sells almost entirely direct to consumers at premium prices. The company moved its head office from Wiltshire to Singapore in 2019 to sit closer to its Asian manufacturing and markets, remains privately held by the Dyson family, and funds an engineering university at its Malmesbury campus.

RESPONSIBILITY

1. Lead & roll out standardized empowerment SOPs for Store Leaders/District Managers/DS trainers.

2. Lead & provide TTT & on-site coaching shadowing for SL/DS/DS trainer.

3. Store Leader/District Manager/DS trainer training task supervision, annual evaluation.

4. Store service audits and assessments. Utilizing data insights to identify gaps and implement targeted improvement plans.

COMPETENCY

1. Strong business acumen and strategic alignment capability.

2. Trainer development, TTT facilitation, and capability-building expertise.

3. On-site performance diagnosis and targeted coaching capability.

4. Excellent communication, stakeholder management, and cross-functional collaboration skills.

5. Performance evaluation, talent assessment, and team motivation capability.

6. Data analysis and digital learning performance monitoring capability.

QUALIFICATIONS

1. 5+ years of training experience with renowned brands.

2. Proven experience in retail training, trainer TTT, and field coaching.

3. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)

4. Strong command of English and Mandarin, with excellent presentation and facilitation skills.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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