{"id":113681,"url":"https://alion.io/job/dyson-global-retail-product-owner-2","title":"Global Retail Product Owner","company":{"id":160,"name":"Dyson","domain":"dyson.com","url":"https://alion.io/company/dyson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":43,"ghost_share":0,"stale_share":0.233,"repost_share":0.093,"time_to_fill_p50_days":39,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":144000,"period":"year","method":"role_country_seniority_unknown","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-07-15T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-11-03T09:41:15Z","board_verified":true,"closed_at":null,"days_open":111,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":111},"description":"About Us\nDyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge - more categories, more locations and more people.\nAt Dyson, we sell by demonstrating. Through our growing network of Dyson Stores and retail spaces, we bring our technology to life and create exceptional customer experiences. Our Product Management team bridges the gap between market retail teams, Global Retail and Retail IT, helping to shape the future of Dyson’s retail experience across physical and digital channels.\nWe prioritise our campus culture and do not offer a regular hybrid working setup, maintaining Dyson's spirit of collaboration, creativity and inventiveness in our dynamic workspaces.\nAbout the Role\nAs Global Retail Product Owner, you will shape the future of Dyson's retail experience by building clienteling and omnichannel capabilities that help our store teams create meaningful, long-term customer relationships.\nWorking at the intersection of Retail, Customer Experience and Technology, you will partner closely with frontline store teams, Global Retail and Retail IT to design new customer journeys, improve store processes and deliver solutions that make it easier for retail colleagues to engage, convert and retain customers.\nKey Responsibilities\nPartner with market teams globally to analyse customer journeys, synthesise insights and inform product decisions.\nDesign and optimise end-to-end customer journeys across stores, CRM and digital touchpoints.\nDevelop clienteling capabilities that enable store teams to build stronger 1:1 customer relationships.\nPartner with market retail teams to understand frontline challenges and identify opportunities to improve the customer experience to elevate Dyson’s retail experience.\nWork closely with Retail IT to deliver new capabilities, enhancements and process improvements\nTranslate business and user needs into product requirements.\nDrive adoption of new tools and ways of working across Dyson's retail network.\nUse customer, colleague and operational insights to inform product decisions and future enhancements.\nAbout You\nSkills & Experience\nEssential\nExperience in Retail Operations, Retail Experience, Clienteling, CRM, Omnichannel Retail or Customer Experience.\nDeep understanding of how retail stores operate and how frontline teams engage customers.\nExperience improving customer journeys, store processes or retail technology solutions.\nExperience launching new programmes, capabilities or ways of working.\nStrong stakeholder management and communication skills.\nExperience working in Agile environments and managing requirements through delivery.\nPreferred\nDegree in Business, Marketing or a related discipline.\nExperience with clienteling, CRM, loyalty or customer engagement platforms.\nExperience with retail technology, POS or associate-facing tools.\nExperience within premium, luxury or customer-centric retail brands.\nFamiliarity with Jira and Confluence\nDyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. 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