{"id":1992694,"url":"https://alion.io/job/dyson-lead-engineer-m365-exchange-platform-2","title":"Lead Engineer – M365 & Exchange Platform","company":{"id":160,"name":"Dyson","domain":"dyson.com","url":"https://alion.io/company/dyson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":53,"ghost_share":0,"stale_share":0.358,"repost_share":0.019,"time_to_fill_p50_days":31,"computed_at":"2026-10-20T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":51000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":982},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":true},{"name":"SLI/SLO/SLA","optional":true}],"status":"live","first_seen_at":"2026-10-07T07:24:15Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-21T00:35:28Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Role Purpose\n As the M365 and Exchange Platform Engineer, you are accountable for the architecture, engineering, operation, and automation of the Microsoft 365 tenant and Exchange Online platform.\nOperating as a cloud platform specialist, you will ensure high availability, optimal performance, and efficiency across the tenant. By leveraging PowerShell and Graph API automation, managing licensing lifecycles, and introducing modern M365 capabilities, you will streamline enterprise messaging and SaaS platform operations.\nIn this role, you will lead and manage the following domains:\nM365 Tenant Administration: Managing and optimizing global Microsoft 365 tenant settings, directory synchronization, and core services.\nExchange Online Engineering: Architecting, configuring, and maintaining enterprise Exchange Online messaging infrastructure.\nTenant Lifecycle and License Management: Overseeing tenant lifecycle activities, optimizing license allocation, and controlling operational costs.\nCapability Rollout and Adoption: Deploying new Microsoft cloud features, evaluating service updates, and enhancing platform capabilities.\nAutomation and Service Performance: Developing Graph API and PowerShell scripts to automate platform administration and optimize performance.\nKey Skills and Qualifications\n- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent practical experience).\n- A minimum of 5 to 7 years of hands-on engineering experience administering large-scale enterprise Microsoft 365 tenants and Exchange Online.\n- Advanced scripting capabilities using PowerShell and Microsoft Graph API for automation and tenant management.\n- Microsoft 365 Certified: Enterprise Administrator Expert or Messaging Administrator Associate certifications are highly desirable.\n\nPlatform Expertise and Architecture\nDeep technical mastery of M365 tenant architecture, Exchange Online messaging pipelines, hybrid mail routing, and object synchronization.\nTooling and Technical Proficiency\nExpert-level proficiency in Microsoft 365 Admin Center, Exchange Admin Center, PowerShell, Graph API, and Entra Connect/Cloud Sync.\nRisk Management and Availability\nAbility to design redundant mail routes, establish disaster recovery procedures, and mitigate platform service disruptions.\nGovernance and License Control\nExperience governing tenant-wide configurations, defining service quotas, and managing license pooling efficiently.\nService Delivery and SLA Management\nTrack record of delivering stable SaaS infrastructure services, meeting service level agreements (SLAs), and resolving complex technical escalations.\nData Analysis and Optimization\nAbility to analyze M365 usage telemetry and performance metrics to drive platform cost optimization and resource allocation.\nStakeholder Management and Alignment\nStrong collaboration skills to align M365 feature rollouts with business productivity requirements and IT service desk workflows.\nThreat Mitigation Support\nUnderstanding of tenant security settings, message tracing, and audit log analysis to support cyber security incident investigations.\nTechnical Execution and Ownership\nSelf-driven technical ownership to lead platform updates, tenant migrations, and infrastructure maintenance windows.\nAutomation Mindset\nPassion for eliminating manual administration through scriptable workflows, automated provisioning, and self-service capabilities.\nKey Accountabilities and Success Measures\nTenant and Exchange Engineering\nAccountability: Maintain, update, and optimize the global Microsoft 365 tenant and Exchange Online infrastructure.\nSuccess Measures: Achieve more than 99.9 percent service availability for email and core tenant services; 0 percent unhandled platform service outages.\nPlatform Automation and Efficiency\nAccountability: Develop and maintain automated workflows using PowerShell and Graph API for repetitive administrative tasks.\nSuccess Measures: Automate more than 80 percent of routine tenant management and mailbox provisioning tasks; measurable reduction in ticket handling times.\nLicensing and Capacity Governance\nAccountability: Govern M365 tenant licensing, removing inactive assignments and optimizing resource utilization.\nSuccess Measures: Less than 2 percent unused or unassigned active licenses retained in inventory; 100 percent compliance with corporate licensing models.\nDyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.","description_format":"text","description_chars":4824,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Appliances"],"lifecycle":[{"event":"open","at":"2026-10-07T07:24:15Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.897,"p_room":0.9,"age_days":12,"expected_fill_days":31,"reasons":["conf:33","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dyson-lead-engineer-m365-exchange-platform-2","json_url":"https://alion.io/job/dyson-lead-engineer-m365-exchange-platform-2.json","meta":{"generated_at":"2026-10-21T04:49:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7118,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":160},"rest":"https://alion.io/mcp/rest/get_company?id=160"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdyson-lead-engineer-m365-exchange-platform-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdyson-lead-engineer-m365-exchange-platform-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdyson-lead-engineer-m365-exchange-platform-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dyson-lead-engineer-m365-exchange-platform-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdyson-lead-engineer-m365-exchange-platform-2"}]}