{"id":2419287,"url":"https://alion.io/job/dysrupit-infrastructure-platform-operations-engineer","title":"Infrastructure & Platform Operations Engineer","company":{"id":3809909,"name":"DysrupIT","domain":"dysrupit.com","url":"https://alion.io/company/dysrupit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon ECS","optional":false},{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"Kubernetes","optional":false},{"name":"Least Privilege","optional":false},{"name":"Linux","optional":false},{"name":"PostgreSQL","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Red Hat","optional":false},{"name":"ServiceNow","optional":false},{"name":"TCP/IP","optional":false},{"name":"Ubuntu","optional":false},{"name":"Windows","optional":false},{"name":"Ansible","optional":true},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"CI/CD","optional":true},{"name":"CloudFormation","optional":true},{"name":"Delinea","optional":true},{"name":"GCP","optional":true},{"name":"GitHub Actions","optional":true},{"name":"GitLab CI","optional":true},{"name":"Google Cloud Run","optional":true},{"name":"Jenkins","optional":true},{"name":"RabbitMQ","optional":true},{"name":"Redis","optional":true},{"name":"Rest API","optional":true},{"name":"SQL","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-08-17T00:00:00Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-10-16T19:20:49Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"ABOUT DYSRUPIT\nDysrupIT is a consulting-led technology firm. We help mid-market to enterprise businesses solve business problems through technology - whether that's consulting, execution, managed services, or staff augmentation - and we take accountability for the outcome. We are dedicated to making a positive impact in the communities we serve.\nCOMPANY CULTURE\nAt DysrupIT, success isn't measured in headcount placed or hours billed - it's measured in outcomes delivered. We're a team that takes ownership of the work, stays curious about problems beyond our immediate scope, and builds relationships meant to grow, not just renew or end. We invest in our people with the training and support they need to grow their careers, and we back a culture where everyone, regardless of role, is encouraged to notice opportunities, ask one more question, and help lead the story for our clients, not just deliver it.\nJOB SUMMARY\nThe Infrastructure & Platform Operations Engineer supports, maintains and improves the infrastructure and production platforms used to deliver Nephos services to customers. The jobholder works across cloud / on-premise infrastructure, Linux, networking, databases, containers, monitoring and enterprise platforms, with a strong initial focus on BAU production support, service stability and knowledge transfer. As capability develops, the role will also contribute to platform change, upgrades, automation and project delivery.\nJOB RESPONSIBILITIES\nWorking hours: 9-5 UK hours during onboarding and transition, with flexibility for occasional out-of-hours upgrades, changes and major incidents.\nWork as part of Service Operations to support enterprise infrastructure and production platforms, including health monitoring, issue resolution, proactive maintenance, resilience and continuous improvement.\nAdminister, support and troubleshoot customer environments, including core infrastructure, storage, networking, IAM awareness, compute resources and managed services relevant to supported platforms.\nSupport Linux environments, primarily Ubuntu and Red Hat, using command-line administration and troubleshooting techniques; provide appropriate support for Windows where required.\nDiagnose complex network and connectivity issues across TCP/IP, DNS, routing, firewalls, VPNs, TLS, proxies, load balancers and cloud networking.\nAdminister and support PostgreSQL production environments, including configuration, roles and permissions, monitoring, backup and restore, recovery, performance investigation and upgrades.\nAdminister and support MongoDB production environments, including health, logs, performance, backup and recovery, upgrades and troubleshooting.\nSupport containerised and orchestrated environments using Docker and Kubernetes, including container lifecycle, logs, configuration, volumes, networking, registries, health checks, resource constraints and failure diagnosis.\nSupport cloud container services and clusters, including AWS with EKS and ECS where applicable, and contribute to platform configuration, health and capacity management.\nMonitor infrastructure and applications using enterprise monitoring and observability tools, including alert investigation, log analysis, threshold review, root-cause identification and reduction of unnecessary alert noise.\nUse scripting and automation, particularly Python and PowerShell, to improve repeatability, reduce manual effort and support operational tasks; Bash or other transferable scripting experience is also valuable.\nUse Git and GitHub to manage scripts, configuration and operational content, following appropriate version-control practices.\nSupport enterprise platform installations, configuration, upgrades, testing, validation and recovery, including data platforms such as BigID and internally developed solutions such as Nephos-developed platforms where customer access is approved.\nLearn and develop operational capability in new or unfamiliar enterprise platforms quickly, using structured knowledge transfer, documentation, practical shadowing and independent task completion.\nTake ownership of Incident and Problem records, applying structured troubleshooting to identify issues, restore service as quickly and safely as possible, complete root-cause analysis and maintain accurate records.\nTake ownership of Service Requests and technical operational tasks, ensuring work is completed accurately, securely and within agreed priorities.\nManage Change records relating to infrastructure, databases, platforms, upgrades and improvement activity, attending CAB where required and ensuring implementation, validation and rollback plans are appropriate.\nCreate and maintain clear knowledge articles, runbooks and work instructions, and actively participate in cross-training so that critical operational knowledge is not concentrated with one individual.\nWork directly with customer and internal technical teams during incidents, changes, upgrades and investigations, explaining findings clearly and maintaining a professional, customer-focused approach.\nCollaborate with DevOps, Data Services, Product, Delivery and other cross-functional teams to resolve issues and deliver end-to-end platform outcomes.\nContribute technical input to platform improvements, resilience, capacity, monitoring and operational design. Final architecture and governance decisions remain shared internal responsibilities.\nSupport backup, restore and disaster-recovery activities, including practical validation and recovery exercises.\nWork in accordance with security principles including least privilege, secure credential handling, secrets, certificates, auditability, patching and vulnerability awareness.\nAccess to individual customer environments remains subject to the relevant customer contractual, security and access approval processes.\nThe role is focused on operating, supporting, deploying and improving production platforms rather than developing application functionality.\nQUALIFICATIONS\nTypically 5+ years of experience in infrastructure engineering, platform operations, systems engineering or production support; demonstrable capability is more important than a fixed number of years.\nStrong, practical BAU and production support experience, including ownership of live incidents, service restoration, monitoring, failed changes or deployments, root-cause analysis and controlled remediation.\nStrong hands-on AWS experience in production environments. AWS is the primary cloud requirement for this role.\nVery strong demonstrable Linux administration and troubleshooting experience, particularly Ubuntu and Red Hat, including confident command-line use.\nDeep practical networking and connectivity troubleshooting experience covering TCP/IP, DNS, routing, firewalls, VPNs, TLS and cloud networking.\nStrong production MongoDB administration and troubleshooting experience. This is a critical capability for the role.\nMeaningful PostgreSQL operational experience, including administration, backup and recovery, monitoring and troubleshooting; deeper production DBA experience is highly valued.\nHands-on production experience with Docker and a strong working knowledge of container lifecycle, networking, logging, health and troubleshooting.\nStrong hands-on Kubernetes experience, including deployment health, pods, services, configuration, logs and failure diagnosis.\nExperience supporting enterprise applications and platforms through installation, configuration, version upgrades, health monitoring and technical troubleshooting.\nStrong scripting and automation capability, particularly Python and/or PowerShell; experience with Bash or other transferable scripting languages is also relevant.\nStrong monitoring and observability fundamentals, including infrastructure metrics, log investigation, alert analysis and distinguishing symptoms from root cause.\nExcellent issue analysis, troubleshooting and fault-finding skills, with a methodical approach to complex production problems.\nWorking knowledge of Git and GitHub, including repositories, version control and collaborative working practices.\nPractical understanding of backup, restore, recovery and service-resilience principles.\nPractical IT service management experience covering Incident, Problem, Change, Service Request and major-incident processes. Formal ITIL certification is not mandatory.\nExperience using a service-management platform such as Jira/JSM, ServiceNow, Remedy, Freshservice or equivalent.\nGood security awareness, including least privilege, IAM concepts, secrets, certificates, MFA, privileged access, patching, vulnerability awareness and secure credential handling.\nStrong customer-centric attitude with the ability to communicate clearly with technical and non-technical stakeholders during normal operations and incidents.\nExcellent written and verbal communication skills, including the ability to create clear technical documentation and operational procedures.\nDemonstrable ability to learn complex unfamiliar technology and become independently effective following structured onboarding and knowledge transfer.\nAble to work independently following onboarding, manage multiple priorities and recognise when escalation or wider technical input is required.\nFlexible, organised and self-motivated, with willingness to participate in occasional out-of-hours upgrades, changes and major incidents where required.\nNICE TO HAVE\nHands-on Azure experience. Azure is expected to become increasingly relevant, although AWS remains the primary current requirement.\nExperience with Google Cloud Platform and services such as Cloud Run or Cloud SQL.\nExperience with infrastructure-as-code principles and tooling such as Terraform, CloudFormation, Ansible or equivalent.\nFamiliarity with CI/CD platforms and deployment pipelines such as GitHub Actions, Jenkins, GitLab CI or Azure DevOps.\nPrevious experience with BigID or another complex enterprise data-governance platform. BigID experience is not required, but the ability to learn it is important.\nExperience with RabbitMQ, Redis or similar messaging/cache technologies.\nExperience with LogicMonitor or comparable enterprise monitoring platforms.\nExperience using privileged-access and secrets-management technologies such as Delinea and HashiCorp tooling.\nExperience with REST APIs and API troubleshooting.\nExperience in applying, renewing and troubleshooting TLS certificates.\nExperience with disaster-recovery planning, RPO/RTO considerations and practical recovery testing.\nKnowledge of data governance, information security or regulated customer environments.\nRelevant AWS, Azure, Kubernetes, PostgreSQL, MongoDB or ITIL certifications. Certifications are advantageous but not mandatory.\nExperience supporting microservices, serverless or distributed platform architectures.\nWHAT WE OFFER\nCompetitive compensation package commensurate with experience.\nGovernment-mandated benefits plus supplemental HMO coverage.\nCollaborative and professional work environment.\nCareer growth opportunities within a growing technology organization.\nHybrid/Remote work arrangement (where applicable).","description_format":"text","description_chars":11107,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-10-13T04:37:16Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.41,"p_room":0.28,"age_days":60,"expected_fill_days":21,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dysrupit-infrastructure-platform-operations-engineer","json_url":"https://alion.io/job/dysrupit-infrastructure-platform-operations-engineer.json","meta":{"generated_at":"2026-10-16T19:26:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4979,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3809909},"rest":"https://alion.io/mcp/rest/get_company?id=3809909"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdysrupit-infrastructure-platform-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdysrupit-infrastructure-platform-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdysrupit-infrastructure-platform-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dysrupit-infrastructure-platform-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdysrupit-infrastructure-platform-operations-engineer"}]}