{"id":3850153,"url":"https://alion.io/job/dysrupit-soc-analyst","title":"SOC Analyst","company":{"id":3809909,"name":"DysrupIT","domain":"dysrupit.com","url":"https://alion.io/company/dysrupit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Security","role_family":"Security","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Crowdstrike","optional":false},{"name":"DNS","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"SIEM","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"SharePoint","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-06T02:42:45Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T05:37:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About DysrupIT\nDysrupIT is a consulting-led technology firm. We help mid-market to enterprise businesses solve business problems through technology, whether that’s consulting, execution, managed services, or staff augmentation, we take accountability for the outcome. We are dedicated to making a positive impact in the communities we serve.\nCompany Culture\nAt DysrupIT, success isn’t measured in headcount placed or hours billed, it’s measured in outcomes delivered. We’re a team that takes ownership of the work, stays curious about problems beyond our immediate scope, and builds relationships meant to grow, not just renew or end. We invest in our people with the training and support they need to grow their careers, and we back a culture where everyone, regardless of role, is encouraged to notice opportunities, ask one more question, and help lead the story for our clients, not just deliver it.\nJob Summary\nWe are looking for a SOC Analyst to join our client’s Security Operations Center (SOC) as part of a Managed Security Services team. This is a customer-facing role that combines support and security monitoring. You will be the first point of contact for customers, handle and track support tickets through to resolution, monitor and triage security alerts, and escalate issues to Lead Analysts and Engineering when needed. This role suits someone with a strong IT helpdesk or service desk background who also has some hands-on cybersecurity experience.\nLocation:Philippines\nWork setup:Fully remote\nWork schedule:Graveyard shift (Philippine Time), with on-call support when needed\nJob Responsibilities\nCustomer support\nAct as the first point of contact for SOC customers, taking ownership of support requests and incidents and tracking them through to resolution.\nProvide Tier 1 triage and remote support by following established processes and runbooks.\nLog, update and manage tickets accurately in the ticketing system, keeping customers informed at each step.\nSupport appliance management tasks such as health checks, basic configuration and routine maintenance.\nHelp onboard new Managed Security Services clients as needed.\nProvide other administrative support for customers as needed.\nSecurity monitoring\nMonitor and analyse security alerts and logs to spot suspicious activity.\nCarry out initial investigation of potential threats, such as malware alerts, suspicious logins or intrusion attempts.\nEscalate confirmed or complex incidents to Lead Analysts or Engineering with clear notes and supporting evidence.\nSupport incident response activities under the direction of senior analysts.\nQualifications\nExcellent written and spoken English.\nCollege degree or equivalent work experience.\n5+ years of experience in IT helpdesk, service desk, technical support or a similar customer-facing IT role.\nAt least 2 years of hands-on cybersecurity experience, such as alert monitoring, endpoint protection, log review or incident handling.\nHands-on experience with at least one security tool, such as CrowdStrike or another EDR platform, or a SIEM tool.\nBasic knowledge of security areas such as log collection, network traffic analysis, malware response or incident response.\nHands-on experience with ticketing systems such as ServiceNow, Remedy, ConnectWise or Zendesk.\nSolid troubleshooting skills across Windows, networking and common business applications.\nGood understanding of network concepts such as TCP/IP, DNS, firewalls and VPNs.\nStrong customer service skills, with the ability to stay calm and clear when handling urgent issues.\nGood time management, documentation and reporting skills.\nComfortable working a graveyard shift (Philippine Time), with flexibility to provide on-call support when needed.\nEligibility to obtain security clearance if required by the client.\nNice to Have\nPrevious experience in a SOC, Managed Security Services or managed service provider (MSP) environment.\nExperience with SIEM configuration and management, or user behaviour monitoring.\nExperience analysing security log data from multiple sources.\nFamiliarity with server applications and services such as Active Directory, Exchange, DNS, SMTP, SharePoint, IIS, SQL or patch management.\nSecurity certifications such as CompTIA Security+, CySA+, CEH or Cisco Security.\nBasic scripting skills (such as PowerShell or Python) for automating tasks.\nWhat We Offer\nCompetitive compensation package commensurate with experience.\nGovernment-mandated benefits plus supplemental HMO coverage.\nCollaborative and professional work environment.\nCareer growth opportunities within a growing organization.\nFully remote work arrangement.","description_format":"text","description_chars":4624,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","IT Consulting & Digital Transformation","Managed IT Services (MSP)","IT Staffing & Staff 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