Associate Support Engineer

Dzh International • Financial Software & Embedded Finance • Financial Data & Market Intelligence • JavaScript • 10 days ago
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Salary
$28k – $42k per year (gross)
Location
Hybrid (Singapore)
Seniority
Junior · 2+ years exp
Employment
Full-Time

First seen by Alion on Sep 18, 2026.

Overview
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Dzh International

DZHI offers specialised 24/7 trading platforms, apps, order and risk management systems, as well as charting and data analytics for global capital markets.
dzhintl.com • Singapore • UTC+08:00 • Financial Data & Market Intelligence • Financial Software & Embedded Finance
Tech stack of Dzh International

Are you someone who loves solving problems, fixing bugs, and making things run smoother? Join us as an IT Associate Support Engineer and become a key player in delivering top-notch support for our award-winning trading systems, trusted by leading brokerages in Singapore, Malaysia, and major international banks across Asia.

At the heart of our fast-paced client support team, you’ll work closely with talented software developers, take ownership of first-level bug fixing, and help us keep our clients happy and thriving!

What you will do:

  • Be the first point of contact for clients, understand their issues and find effective solutions
  • Triage, troubleshoot, and squash bugs with smart code changes
  • Provide ongoing ops & maintenance support
  • Log, track, and analyze client queries to spot trends
  • Update documentation and self-help guides for clients and internal teams
  • Weekend or after hours support may be required from time to time, with time off in lieu provided accordingly

Job Requirements

  • Degree in IT or equivalent
  • Fresh grads welcome! 2–3 years in application support/development in financial services is a plus
  • Programming know-how in Java, JSP, HTML5, JavaScript, CSS, and Unix shell scripting
  • Bonus if you know jQuery, Oracle RDBMS, JBoss, Resin, or IBM WebSphere
  • Strong problem-solving skills and great communication
  • Open to providing weekend after-hours support when required, with time off in lieu provided accordingly

Why You’ll Love Working with Us:

  • Competitive salary & full benefits (medical, birthday leave, study leave, etc.)
  • Hybrid work model – WFH some days after confirmation
  • Learning & growth – Regular training, mentoring & team-building activities
  • Supportive & stable – We’ve got great managers and a solid, reliable team environment

Skills

CSS, JSP, Oracle, MySQL, JavaScript, Unix shell, HTML5, Application Support, WebSphere Application Server, Java

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