{"id":1254117,"url":"https://alion.io/job/dzh-international-associate-support-engineer","title":"Associate Support Engineer","company":{"id":3806789,"name":"Dzh International","domain":"dzhintl.com","url":"https://alion.io/company/dzh-international","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3000,"max":4500,"currency":"SGD","period":"month","gross":true,"usd_annual":42276},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":true},{"name":"JQuery","optional":true},{"name":"MySQL","optional":true},{"name":"Oracle","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-18T00:00:00Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Are you someone who loves solving problems, fixing bugs, and making things run smoother? Join us as an IT Associate Support Engineer and become a key player in delivering top-notch support for our award-winning trading systems, trusted by leading brokerages in Singapore, Malaysia, and major international banks across Asia.\nAt the heart of our fast-paced client support team, you’ll work closely with talented software developers, take ownership of first-level bug fixing, and help us keep our clients happy and thriving!\n\nWhat you will do:\nBe the first point of contact for clients, understand their issues and find effective solutions\nTriage, troubleshoot, and squash bugs with smart code changes\nProvide ongoing ops & maintenance support\nLog, track, and analyze client queries to spot trends\nUpdate documentation and self-help guides for clients and internal teams\nWeekend or after hours support may be required from time to time, with time off in lieu provided accordingly\nJob Requirements\nDegree in IT or equivalent\nFresh grads welcome! 2–3 years in application support/development in financial services is a plus\nProgramming know-how in Java, JSP, HTML5, JavaScript, CSS, and Unix shell scripting\nBonus if you know jQuery, Oracle RDBMS, JBoss, Resin, or IBM WebSphere\nStrong problem-solving skills and great communication\nOpen to providing weekend after-hours support when required, with time off in lieu provided accordingly\nWhy You’ll Love Working with Us:\nCompetitive salary & full benefits (medical, birthday leave, study leave, etc.)\nHybrid work model – WFH some days after confirmation\nLearning & growth – Regular training, mentoring & team-building activities\nSupportive & stable – We’ve got great managers and a solid, reliable team environment\n\nSkills\nCSS, JSP, Oracle, MySQL, JavaScript, Unix shell, HTML5, Application Support, WebSphere Application Server, Java","description_format":"text","description_chars":1879,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-09-25T17:56:20Z"}],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.723,"p_room":0.9,"age_days":10,"expected_fill_days":15,"reasons":["seen:10","velocity","win:mid","comp:junior"],"computed_at":"2026-09-28T05:45:00Z"},"pay":{"stated_usd_annual":42276,"is_top_pay":false},"html_url":"https://alion.io/job/dzh-international-associate-support-engineer","json_url":"https://alion.io/job/dzh-international-associate-support-engineer.json","meta":{"generated_at":"2026-09-28T05:46:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3961,"day_limit":5000,"remaining_today":1039,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}