{"id":1994007,"url":"https://alion.io/job/eakes-office-solutions-systems-administrator-assigned","title":"Systems Administrator-Assigned","company":{"id":2070416,"name":"Eakes Office Solutions","domain":"eakes.com","url":"https://alion.io/company/eakes","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lincoln, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":122000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":330},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false},{"name":"HIPAA","optional":true}],"status":"live","first_seen_at":"2026-10-07T08:14:06Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T09:39:25Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Summary\nThe Systems Administrator - Assigned serves as the primary onsite IT resource for a\ndesignated healthcare client. This individual works from the customer location on a full-time\nbasis and acts as a trusted extension of both the client organization and Eakes. The role\nrequires strong communication skills, a sense of urgency, independent decision-making, and\nthe ability to deliver high-quality technical support and customer service in a healthcare\nenvironment.\nPrimary Job Duties/Responsibilities\n Maintain a full-time onsite presence at the assigned customer location.\n Serve as the primary day-to-day IT contact for customer staff and leadership.\n Respond to technical issues with urgency and professionalism.\n Provide support for desktops, laptops, printers, Microsoft 365, user accounts, and basic\nnetworking issues.\n Document all work accurately within the ticketing system.\n Communicate clearly with end users, customer leadership, vendors, and Eakes Managed\nIT staff.\n Escalate issues to higher-level engineering resources when necessary.\n Identify recurring issues and opportunities for operational improvement.\n Participate in Eakes meetings, training events, and required team activities.\n Assist with workstation deployments, application support, onboarding, offboarding, and\nroutine IT maintenance.\nOTHER DUTIES AS MAY BE ASSIGNED\nQualifications\nQualifications\nRequired Qualifications\n 2+ years of IT support experience in a help desk, service desk, desktop support, or\nmanaged services environment.\n Strong communication and customer service skills.\n Ability to work independently with minimal supervision.\n Strong organizational, troubleshooting, and time-management skills.\n Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, endpoint\nmanagement, and common business applications.\n Ability to prioritize competing requests and maintain a high level of responsiveness.\nPreferred Qualifications\n Prior experience working in a healthcare or medical environment.\n Experience supporting HIPAA-regulated organizations and handling sensitive\ninformation appropriately.\n Experience working within an MSP environment.\n CompTIA A+, Network+, Microsoft, or comparable certifications.\n Experience supporting basic networking, wireless connectivity, and line-of-business\napplications.\nOther\n Ability to be a self-starter and work with a team\n Exceptional customer service skills\n Excellent interpersonal skills\n Creative problem solver\n Strong communication skills\n Travel as necessary to customer locations\n Valid driver's license and good driving record\n Ability to lift 60 pounds as needed during workday","description_format":"text","description_chars":2674,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T08:14:06Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring 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