{"id":294579,"url":"https://alion.io/job/early-warning-services-strategic-program-manager-zelle","title":"Strategic Program Manager – Zelle","company":{"id":46312,"name":"Early Warning Services","domain":"earlywarning.com","url":"https://alion.io/company/earlywarning","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":13,"ghost_share":0,"stale_share":0.692,"repost_share":0.077,"time_to_fill_p50_days":31,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","Chicago, United States","San Francisco, United States","Scottsdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":145000,"max":177000,"currency":"USD","period":"year","gross":null,"usd_annual":177000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T07:15:18Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":59},"description":"At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze®, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.\nEarly Warning follows a hybrid work model to allow for a more collaborative working environment.\nCandidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.\nOverall Purpose\nResponsible for delivery of very large, complex programs including groups of inter-related projects targeted to meet one or more key company strategic business goal(s). Accountable for establishing project/program management framework, tracking progress, managing risk, and controlling change in order to ensure delivery that meets time, cost and quality objectives. This job requires extensive technical and project management experience and ability to manage other project managers successful delivery of interrelated projects within the program.\nEssential Functions\nUnderstands Portfolio priorities and drives successful business outcomes within the program and aligned projects per aligned priorities\n\nManage all aspects of multiple interrelated projects within the program to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives\n\nAlign project/program plans and interdependencies to ensure Program Roadmap success and Resources capacity\n\nPerforms program level governance review of all associated project to ensure they are tracking to be on time, within budget, and defect free to ensure customer value commitment.\n\nMonitor projects on an ongoing basis, evaluating progress, proactively works with project teams mitigating risk and effective issue resolution across program\n\nEstablishing best practices, templates, policies, tools and partnerships to expand and mature and improve effectiveness in support of meeting business objectives\n\nCoach/Mentor other PMO team members on policies and procedures and best practices\n\nSupports all internal and externally driven audits of projects within program\n\nEngages cross project interdependency scheduling to ensure project interdependencies are documented and tracked including defining critical program level milestones within each project for visibility\n\nProvides effective leadership and coaching to all stakeholders ensuring effective delivery of project/program outcomes in terms of cost, schedule, budget and quality.\n\nCreates and maintains master program plan for all active aligned projects and status reporting regarding program level milestones, success criteria, deliverable, dependencies, risks and issues, effectively communicating including executive leadership\n\nSupport the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.\n\nMinimum Qualifications\nEducation and experience typically obtained through completion of a Bachelor’s Degree in Business, Project Management and/or Computer Science or related field.\n\nProject Management Professional (PMP) certification or related certifications or equivalent work experience\n\nMinimum of 8 or more years of related experience in program management\n\nDemonstrated program management experience and people leadership and mentorship in business and technical environments\n\nExperience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems.\n\nAbility to handle multiple complex projects within program / programs, to work independently, have excellent follow-up, and meet tight deadlines for deliverables. Possess excellent analytical and problem-solving abilities, and be able to deal effectively with ambiguity and constant change\n\nExcellent oral, written and interpersonal skills to interact proficiently with executive leadership, staff and vendors\n\nHighly engaged, self-starter with ability to balance achieving business results, fostering collaboration and influencing business strategies\n\nProactive in identifying and driving process improvements and documenting efficiency gains within the organization\n\nDemonstrated experience with Agile and Waterfall methodologies and all aspects of the System Development Life Cycle (SDLC) methodology and tools\n\nBackground and drug screen.\n\nPreferred Qualifications\nAgile / ScrumMaster certifications\n\nLean Six Sigma certification\n\nExperience with people management\n\nPhysical Requirements\nWorking conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.\nEmployee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.\nThe base pay scale for this position in:\nPhoenix, AZ/ Chicago, IL in USD per year is: $145,000 - $177,000.\nNew York, NY/ San Francisco, CA in USD per year is: $174,000 - $213,000.\nAdditionally, candidates are eligible for a discretionary incentive plan and benefits.\nThis pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.\nSome of the Ways We Prioritize Your Health and Happiness\nHealthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.\n\n401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.\n\nPaid Time Off - Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.\n\n12 weeks of Paid Parental Leave\n\nMaven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.\n\nAnd SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nEarly Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.","description_format":"text","description_chars":8510,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":8,"team_size_min":null,"manages_managers":true,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Hybrid work","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Payment Processing & Gateways","RegTech, AML & Compliance"],"lifecycle":[{"event":"open","at":"2026-09-05T14:37:19Z"},{"event":"close","at":"2026-09-11T22:31:26Z"},{"event":"reopen","at":"2026-10-01T15:33:02Z"},{"event":"close","at":"2026-10-18T07:47:51Z"},{"event":"reopen","at":"2026-10-27T03:26:20Z"},{"event":"close","at":"2026-10-29T10:49:02Z"},{"event":"reopen","at":"2026-10-29T23:14:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 27 · green card filings: 21","filings_12m":27,"filings_prev_12m":57,"green_card_filings_12m":21,"median_offered_wage_usd":148125,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.394,"p_room":0.45,"age_days":59,"expected_fill_days":31,"reasons":["conf:10","repost:2","stale_co","urgency","velocity","win:tail"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":177000,"is_top_pay":true},"html_url":"https://alion.io/job/early-warning-services-strategic-program-manager-zelle","json_url":"https://alion.io/job/early-warning-services-strategic-program-manager-zelle.json","meta":{"generated_at":"2026-11-01T16:41:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25665,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":46312},"rest":"https://alion.io/mcp/rest/get_company?id=46312"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fearly-warning-services-strategic-program-manager-zelle"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fearly-warning-services-strategic-program-manager-zelle"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fearly-warning-services-strategic-program-manager-zelle"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/early-warning-services-strategic-program-manager-zelle\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fearly-warning-services-strategic-program-manager-zelle"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":294579}},{"tool":"search_jobs","arguments":{"company":"earlywarning.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":294579},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}