Sr. Business Continuity Analyst

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The IT Business Continuity Analyst plays a critical role in the administration and management of the Technical Business Continuity Program. The role assists in ensuring the stability, integrity, availability and operation of IT business functions and information systems that support core organizational functions. This is achieved by working closely with IT and Business Continuity Management to assist in developing and documenting sustainable disaster recovery processes, procedures, and testing controls. The ideal candidate would apply proven communication, analytical, and problem-solving skills within a team to help identify, communicate, enhance, and document overall operational resilience with regards to availability and processing integrity.

Essential Functions

• Assist in the planning and documentation of the Information Technology (IT) Business Continuity Program to ensure the organization can respond to and recover from system disruptions in the most efficient and timely manner
• Assist in the maintenance of IT Business Continuity Plans (BCP), including completion of IT Business Impact Analyses (BIA), and recovery procedures
• Work with technical delivery teams and assist in the maintenance of Technology Disaster Recovery plans and procedures
• Provide support for the periodic testing of system and data recovery plans to ensure usability, performance, artifact retention, and effectiveness in meeting SLAs, RTOs, and RPOs
• Assist with first line risk management duties including technical risk assessments, control testing, and risk mitigation
• Assist in investigations to identify points of business and technology vulnerability and develop data loss-avoidance and reduction strategies
• Comply with security policies and procedures to ensure that the highest level of system and data confidentiality, integrity and availability is maintained

Minimum Qualifications

• Work under moderate supervision with some latitude for independent judgment.
• Typically requires four to five years of relevant experience or equivalent combination of experience and education.
• Bachelor's degree in computer science, a similar discipline or equivalent work experience
• Two to four years of prior experience in BCP and Disaster Recovery planning and execution
• Two to four years of experience analyzing system failures to minimize outages and interruptions
• Good understanding of technology compliance requirements and their relationship to production processes
• Strong research and analytical skills with a keen sense of awareness
• Excellent communication skills

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Preferred Qualifications

• Good understanding of industry best practices and regulatory standards for Business Continuity Management
• Good understanding of technology infrastructure concepts and best practices
• Good understanding of ITIL framework and IT Service Management
• Ability to understand and effectively translate highly technical concepts and information into business and training materials
• ABCP or CBCP certification preferred
• Prior experience administrating standard Business Continuity Management tools or mass notification systems
• Certifications in Systems and Networking Programs
• Two to four years of experience working in operational departments within the Financial industry
• Fundamental knowledge of the business processes, systems, and philosophy associated with high-performance technology companies

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:

Phoenix, AZ/ Chicago, IL in USD per year is: $84,000 - $105,000.

San Francisco, CA in USD per year is: $101,000 - $126,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off - Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.