{"id":3594045,"url":"https://alion.io/job/earnix-client-advisory-services-manager","title":"Client Advisory Services Manager","company":{"id":49216,"name":"Earnix","domain":"earnix.com","url":"https://alion.io/company/earnix","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":121000,"max_usd":252000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":559},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T09:20:11Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-03T12:33:53Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nOverview\nLead our Client Advisory Services team-a specialized group of insurance industry experts focused on unlocking maximum customer value from Earnix software. You'll own both the strategic maturity assessment process and the advisory function that empowers our customers and PS consultants to implement and leverage Earnix for competitive advantage in pricing and underwriting.\nWhat You'll Do\nOwn the Maturity Assessment Strategy\nDesign, develop, and maintain the customer maturity assessment framework and methodology that identifies improvement opportunities in pricing and underwriting processes\nOversee all aspects of the assessment-from content development and customer delivery through to measurable business impact\nCreate and evolve customer-facing artifacts (assessments, scorecards, roadmaps) that translate technical findings into actionable business recommendations\nPartner with other regional leadership to ensure assessment consistency, quality standards, and continuous improvement across regions\nLead and Mentor a Specialized Advisory Team\nBuild and manage a high-performing team of experienced SMEs with deep insurance industry backgrounds\nFoster a culture of expertise, innovation, and collaborative problem-solving\nDevelop your team's capabilities in complex Earnix implementations and advanced use cases\nServe as Center of Excellence on Customer Value Realization\nApply a deep understanding of Earnix software offerings present a roadmap to additional customer value\nAdvise PS Consultants on complex, non-standard implementations and innovative approaches to maximize customer value\nElevate implementation quality across the PS organization by sharing insights from your team's specialized work\nIdentify patterns and opportunities to expand value realization across the customer base\nDrive Measurable Customer Outcomes\nGuide customers through assessments that demonstrate how Earnix can improve their pricing strategy, underwriting processes, and overall competitive positioning\nEnsure each customer engagement translates into concrete value-whether through process optimization, pricing improvements, or operational efficiency\nPartner with account teams to embed value realization into customer success and renewal strategies\nIdentify and scope paid advisory projects with customers seeking strategic guidance on pricing and underwriting transformation, ensuring engagements are clearly resourced and tied to measurable outcomes\nDeliver advisory engagements that validate assessment recommendations, deepen customer relationships, and build repeatable, scalable advisory service offerings\nRequirements\nRequirements\nYou'll do it using:\nDeep insurance industry expertise with 12+ years of progressive experience in P&C insurance operations, pricing, or underwriting (or equivalent in insurance-adjacent consulting)\n5+ years of insurance consulting experience designing and executing process assessments, building maturity models, and developing strategic recommendations for insurers on pricing and underwriting transformation\nCustomer-facing communication skills to translate complex technical and analytical concepts into clear business value for C-suite and operations teams\nProgram and project management to oversee assessment design, delivery, and tracking of customer outcomes across regions\nCross-functional insurance process knowledge with the ability to advise on interconnected workflows spanning pricing, underwriting, and other insurance functions\nData analysis and business acumen to interpret performance metrics, identify trends, and make evidence-based recommendations\nTraining and knowledge transfer expertise to develop your team and drive adoption of new assessment approaches\nProficiency with presentation tools and documentation to create high-quality, branded customer artifacts and internal reports\nYou'll excel by:\nStrategic vision and insight into insurance industry transformation; the ability to see where customers are today and guide them toward competitive advantage\nProven leadership at a team level with demonstrated success building, developing, and retaining high-performing technical teams (mentoring, succession planning, capability building)\nExecutive presence and influence to align cross-functional partners (EMEA teams, sales, customer success, PSCs) around shared goals without direct authority\nIntellectual curiosity and continuous improvement mindset - you stay current on industry trends, Earnix product evolution, and emerging customer needs\nCustomer empathy combined with business rigor - you balance \"what the customer needs\" with \"what drives measurable business outcomes\"\nAttention to quality and consistency while managing change across regions and maintaining high standards in assessment methodology and artifacts\nCollaboration and partnership orientation - you view other PS teams, account teams, and EMEA counterparts as partners in customer success, not competitors\nCoaching and mentoring capability - you develop your team's expertise through delegation, feedback, and knowledge sharing rather than directing every decision\nResilience and adaptability in a fast-moving SaaS environment where product capabilities, customer needs, and market conditions evolve rapidly\nSalary Range:\n$ 200,000-250,000 per year\nPosition Intro\nEarnix is the first AI company purpose-built for insurance decisioning, providing the industry with the intelligence, governance, and decisioning agility to drive profitable growth, improve resilience, and operate with speed and precision in a rapidly changing risk environment. A trusted provider of production-grade AI and decisioning technology, Earnix builds on more than 25 years of experience in artificial intelligence risk, pricing, rating, analytics, and decisioning. Earnix brings vertical AI into the workflows and decisions that shape insurance performance across insurers’ pricing, underwriting, claims, customer engagement, retention, and other insurers high-value insurance moments. Earnix’s AIOS enables insurers to orchestrate intelligence across the insurance decision lifecycle and drive governed, real-time decisions that deliver measurable business outcomes. Earnix is headquartered in Boston, MA and has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.","description_format":"text","description_chars":6410,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Predictive Analytics","Financial Software & Embedded Finance","Financial AI","InsurTech"],"lifecycle":[{"event":"open","at":"2026-11-02T00:44:52Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":177500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":45,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/earnix-client-advisory-services-manager","json_url":"https://alion.io/job/earnix-client-advisory-services-manager.json","meta":{"generated_at":"2026-11-03T13:46:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19136,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49216},"rest":"https://alion.io/mcp/rest/get_company?id=49216"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fearnix-client-advisory-services-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fearnix-client-advisory-services-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fearnix-client-advisory-services-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/earnix-client-advisory-services-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fearnix-client-advisory-services-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3594045}},{"tool":"search_jobs","arguments":{"company":"earnix.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3594045},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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