{"id":3359915,"url":"https://alion.io/job/easol-forward-deployed-engineer-london","title":"Forward Deployed Engineer (London)","company":{"id":2137214,"name":"Easol","domain":"easol.com","url":"https://alion.io/company/easol","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":181000,"period":"year","method":"role_country_seniority_unknown","sample_n":229},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false},{"name":"Git","optional":true}],"status":"live","first_seen_at":"2026-10-27T16:57:37Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T21:23:41Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The Role\nWhen a high-value enterprise creator is about to sign with Easol, or has just signed, they need someone who understands how their business runs day to day and can make Easol work for it. That’s you.\nAs a Forward Deployed Engineer, you’ll work on complex enterprise deals, giving Sales the technical depth needed to close, then working with the creator through implementation until they’re live and self-sufficient. Most of your time is spent with creators: running discovery with their operations teams, understanding their existing systems, designing how Easol fits, and keeping any delivery on track across agency partners and our engineering team. Think part product expert, part delivery lead, part trusted advisor, with enough engineering to build what’s needed.\nYou won’t be coding day to day, but you should be able to. You’ll build some apps and integrations on Easol’s open API yourself, and scope others for our engineers or agency partners. The problems are rarely the same twice, so you’ll need to learn fast and stay close to the product.\nYou’ll travel to creator offices and venues, usually for one to two weeks at a time: a few days on site for kickoff, then follow-up visits as the project moves through its phases. Some trips may be booked at short notice.\nYou’ll report to our Director of Solutions and work closely with Customer Success, Product, Engineering and Sales.\nWhat You'll Do\nSupport Pre-Sales\nPartner with Sales on complex deals where technical depth is needed to win: joining discovery calls, scoping requirements and helping build the commercial case for Easol.\n\nRun technical discovery with prospects to surface complex requirements, assess platform fit and identify integration needs early, so there are no surprises after signature.\n\nDesign and deliver solution narratives and product demonstrations tailored to a prospect’s operational setup and commercial goals.\n\nLead Enterprise Implementations\nOwn end-to-end technical delivery for enterprise creators after they sign, from scoping through to go-live.\n\nRun discovery with creator teams to map their existing systems and define how they integrate with Easol.\n\nBuild and configure integrations and workflows on Easol’s open API and app framework, and scope larger pieces of work for agency partners or our engineering team.\n\nCoordinate delivery across agency partners and internal engineering, managing scope, quality and timelines.\n\nWork with Easol’s engineering team to extend the API where enterprise needs go beyond existing endpoints.\n\nSpend time on site with creator teams at the key points of a project, such as kickoff, build reviews and go-live.\n\nHand over to Customer Success once creators are live and self-sufficient, with clear documentation of what was built and how it works.\n\nBe the Platform Expert\nBuild and maintain deep knowledge of Easol’s platform: its capabilities, configuration options, integration points and roadmap. You’re the person who knows what the platform can and can’t do.\n\nFeed structured insights from prospects and creators back to Product: recurring pain points, unmet needs and integration patterns that should become standard features.\n\nSpot commercial opportunities within accounts, such as revenue optimisation, conversion uplift and operational efficiency, and raise them with the wider team.\n\nBetween Projects\nProvide technical input and solution design for enterprise RFPs.\n\nWrite documentation and playbooks that help Customer Success and Sales answer technical questions without escalating them.\n\nTest new features with Product before they reach creators, and feed back what you find.\n\nWhat We're Looking For\nEssential\nExperience in a client-facing technical role at a B2B SaaS company (solutions engineering, solutions consulting, implementation or forward deployed engineering), including owning a complex delivery end to end with a customer team.\n\nYou’ve run discovery with non-technical teams and turned what you heard into a scoped plan.\n\nComfortable with web platforms, frontend code, REST APIs, webhooks and authentication, and able to build and test an integration yourself.\n\nYou adjust your language to the room, and can explain to non-technical stakeholders how technical decisions affect revenue and growth.\n\nHappy to travel regularly, sometimes at short notice.\n\nNice to Have\nExperience in travel, hospitality, events, ticketing or commerce.\n\nExperience managing delivery through agency partners or contractors.\n\nExperience supporting enterprise pre-sales or RFP responses.\n\nFamiliarity with analytics tools (e.g. GA4) and CRM and marketing integrations (e.g. Klaviyo).\n\nComfort with Git, deployment workflows and working in a shared codebase with an engineering team.\n\nExperience using AI and automation tools to speed up delivery.\n\nMindset\nCuriosity about how businesses operate. You take pride in knowing a platform inside out and being the person others turn to for a definitive answer.\n\nSelf-directed and comfortable with ambiguity. This role changes shape with the pipeline, and you need to prioritise and context-switch with confidence.","description_format":"text","description_chars":5097,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Events & Ticketing","Travel & Tourism"],"lifecycle":[{"event":"open","at":"2026-10-27T20:57:03Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-29T06:20:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:2","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/easol-forward-deployed-engineer-london","json_url":"https://alion.io/job/easol-forward-deployed-engineer-london.json","meta":{"generated_at":"2026-10-29T22:03:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32544,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2137214},"rest":"https://alion.io/mcp/rest/get_company?id=2137214"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feasol-forward-deployed-engineer-london"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feasol-forward-deployed-engineer-london"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feasol-forward-deployed-engineer-london"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/easol-forward-deployed-engineer-london\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feasol-forward-deployed-engineer-london"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3359915}},{"tool":"search_jobs","arguments":{"company":"easol.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3359915},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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